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Hi,

I'm trying to install XP x64 SP2 (currently running SP1), and I continually
get the following error:
c:\WINDOWS\SoftwareDistribution\Download\51f9ddc99 bdeac787cf18461eda3f2e5\amd64\update\update.inf
is not correct.

This is when I try to install from Windows Update. I've also downloaded the
file and tried to install manually, but the same problem appears. After
doing some googling, I saw that there may be an issue with the cryptographic
service. I checked, and it is indeed running. For good measure, I restarted
the service.

There's no rights issue, since my user account has admin rights on the local
machine (in a workgroup), and the Administrators group has Full Control on
the C:\windows\inf
directory. I'va also attempted to install with the Administrator credential.

Can anyone think of other reasons why this may not install? Thanks!

Mike

If you don't get a reply here, you can check the updates site. Also,
Microsoft does provide free support for installing updates.


"Mike T." <> wrote in message
news:...
> Hi,
>
> I'm trying to install XP x64 SP2 (currently running SP1), and I
> continually
> get the following error:
> c:\WINDOWS\SoftwareDistribution\Download\51f9ddc99 bdeac787cf18461eda3f2e5\amd64\update\update.inf
> is not correct.
>
> This is when I try to install from Windows Update. I've also downloaded
> the
> file and tried to install manually, but the same problem appears. After
> doing some googling, I saw that there may be an issue with the
> cryptographic
> service. I checked, and it is indeed running. For good measure, I
> restarted
> the service.
>
> There's no rights issue, since my user account has admin rights on the
> local
> machine (in a workgroup), and the Administrators group has Full Control on
> the C:\windows\inf
> directory. I'va also attempted to install with the Administrator
> credential.
>
> Can anyone think of other reasons why this may not install? Thanks!
>
> Mike
>
>

Mike:
If you're running IE7, rolling it back to IE6 may cure the error. Have a
great day.

--
Dennis Pack
XP x64 SP2, Vista Enterprise x64
Office Professional Plus 2007

"Mike T." <> wrote in message
news:...
> Hi,
>
> I'm trying to install XP x64 SP2 (currently running SP1), and I
> continually
> get the following error:
> c:\WINDOWS\SoftwareDistribution\Download\51f9ddc99 bdeac787cf18461eda3f2e5\amd64\update\update.inf
> is not correct.
>
> This is when I try to install from Windows Update. I've also downloaded
> the
> file and tried to install manually, but the same problem appears. After
> doing some googling, I saw that there may be an issue with the
> cryptographic
> service. I checked, and it is indeed running. For good measure, I
> restarted
> the service.
>
> There's no rights issue, since my user account has admin rights on the
> local
> machine (in a workgroup), and the Administrators group has Full Control on
> the C:\windows\inf
> directory. I'va also attempted to install with the Administrator
> credential.
>
> Can anyone think of other reasons why this may not install? Thanks!
>
> Mike
>
>

Hi Dennis,

Thaks for getting back to me. Unfortunaely, I'm still running IE6.

Mike

"Dennis Pack" <> schrieb im Newsbeitrag
news:294AEE25-5E0D-43A6-8374-...
> Mike:
> If you're running IE7, rolling it back to IE6 may cure the error. Have
> a great day.
>
> --
> Dennis Pack
> XP x64 SP2, Vista Enterprise x64
> Office Professional Plus 2007
>
> "Mike T." <> wrote in message
> news:...
>> Hi,
>>
>> I'm trying to install XP x64 SP2 (currently running SP1), and I
>> continually
>> get the following error:
>> c:\WINDOWS\SoftwareDistribution\Download\51f9ddc99 bdeac787cf18461eda3f2e5\amd64\update\update.inf
>> is not correct.
>>
>> This is when I try to install from Windows Update. I've also downloaded
>> the
>> file and tried to install manually, but the same problem appears. After
>> doing some googling, I saw that there may be an issue with the
>> cryptographic
>> service. I checked, and it is indeed running. For good measure, I
>> restarted
>> the service.
>>
>> There's no rights issue, since my user account has admin rights on the
>> local
>> machine (in a workgroup), and the Administrators group has Full Control
>> on the C:\windows\inf
>> directory. I'va also attempted to install with the Administrator
>> credential.
>>
>> Can anyone think of other reasons why this may not install? Thanks!
>>
>> Mike
>>
>>

Thanks, John. I'll give that a look as well.

Mike

"John Barnes" <> schrieb im Newsbeitrag
news:...
> If you don't get a reply here, you can check the updates site. Also,
> Microsoft does provide free support for installing updates.
>
>
> "Mike T." <> wrote in message
> news:...
>> Hi,
>>
>> I'm trying to install XP x64 SP2 (currently running SP1), and I
>> continually
>> get the following error:
>> c:\WINDOWS\SoftwareDistribution\Download\51f9ddc99 bdeac787cf18461eda3f2e5\amd64\update\update.inf
>> is not correct.
>>
>> This is when I try to install from Windows Update. I've also downloaded
>> the
>> file and tried to install manually, but the same problem appears. After
>> doing some googling, I saw that there may be an issue with the
>> cryptographic
>> service. I checked, and it is indeed running. For good measure, I
>> restarted
>> the service.
>>
>> There's no rights issue, since my user account has admin rights on the
>> local
>> machine (in a workgroup), and the Administrators group has Full Control
>> on the C:\windows\inf
>> directory. I'va also attempted to install with the Administrator
>> credential.
>>
>> Can anyone think of other reasons why this may not install? Thanks!
>>
>> Mike
>>
>>
>