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Hi all,

When I install different programs which were apparently made with
InstallShield under my Windows Vista 64-bit systems, the following
error message appears:

The program or feature "\\??\D:\Setup.exe" cannot start or run due to
incompatibility with 64-bit version of Windows. Please contact the
software vendor to ask if 64-bit Windows is compatible.

I know that it is due to the fact that the bootstrap loader is 16-bit,
but Microsoft apparently has a fix around this (replacing the 16-bit
stub by a 32-bit one). However, this doesn't always seem to work.

Does anybody know how to install applications packaged with
InstallShield which still have a 16-bit bootstrap loader under Windows
Vista 64-bit (or at least give me some hints)?

Regards,

Erik Hamba

<> wrote in message
news: ps.com...
> Hi all,
>
> When I install different programs which were apparently made with
> InstallShield under my Windows Vista 64-bit systems, the following
> error message appears:
>
> The program or feature "\\??\D:\Setup.exe" cannot start or run due to
> incompatibility with 64-bit version of Windows. Please contact the
> software vendor to ask if 64-bit Windows is compatible.
>
> I know that it is due to the fact that the bootstrap loader is 16-bit,
> but Microsoft apparently has a fix around this (replacing the 16-bit
> stub by a 32-bit one). However, this doesn't always seem to work.
>
> Does anybody know how to install applications packaged with
> InstallShield which still have a 16-bit bootstrap loader under Windows
> Vista 64-bit (or at least give me some hints)?
>
> Regards,
>
> Erik Hamba
>
I don't know how but here is a possible resource for your use in the future
: http://consumer.installshield.com/ . There is an error submission
procedure mentioned at this site.

Hi:
16-bit installers are not supported in Vista 64-bit systems.
There is no workaround for that.
Possible alternatives:
1.- Get a newer version of the software that doesn't have a 16-bit installer.
2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were
using with those non-working apps.
Carlos

"" wrote:

> Hi all,
>
> When I install different programs which were apparently made with
> InstallShield under my Windows Vista 64-bit systems, the following
> error message appears:
>
> The program or feature "\\??\D:\Setup.exe" cannot start or run due to
> incompatibility with 64-bit version of Windows. Please contact the
> software vendor to ask if 64-bit Windows is compatible.
>
> I know that it is due to the fact that the bootstrap loader is 16-bit,
> but Microsoft apparently has a fix around this (replacing the 16-bit
> stub by a 32-bit one). However, this doesn't always seem to work.
>
> Does anybody know how to install applications packaged with
> InstallShield which still have a 16-bit bootstrap loader under Windows
> Vista 64-bit (or at least give me some hints)?
>
> Regards,
>
> Erik Hamba
>
>

Didn't someone here told us of a way to run the installation on a separate
machine and then manually move the installed application over and using the
*.INF file to manually put the registry keys into place?

(Or something like that)


Tony. . .



"Carlos" <> wrote in message
news:9FD47A08-3DFA-4BB2-B624-...
> Hi:
> 16-bit installers are not supported in Vista 64-bit systems.
> There is no workaround for that.
> Possible alternatives:
> 1.- Get a newer version of the software that doesn't have a 16-bit
installer.
> 2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were
> using with those non-working apps.
> Carlos
>
> "" wrote:
>
> > Hi all,
> >
> > When I install different programs which were apparently made with
> > InstallShield under my Windows Vista 64-bit systems, the following
> > error message appears:
> >
> > The program or feature "\\??\D:\Setup.exe" cannot start or run due to
> > incompatibility with 64-bit version of Windows. Please contact the
> > software vendor to ask if 64-bit Windows is compatible.
> >
> > I know that it is due to the fact that the bootstrap loader is 16-bit,
> > but Microsoft apparently has a fix around this (replacing the 16-bit
> > stub by a 32-bit one). However, this doesn't always seem to work.
> >
> > Does anybody know how to install applications packaged with
> > InstallShield which still have a 16-bit bootstrap loader under Windows
> > Vista 64-bit (or at least give me some hints)?
> >
> > Regards,
> >
> > Erik Hamba
> >
> >

Doable, but surely with unexpected results.
I would copy the folder under Program Files and also the files that may have
been added to system32.
The registry keys (*.reg file) would also be something to clone.
Don't know how to clone the dll registering process that could have taken
place.
Worth a try, though.
Carlos

"Tony Sperling" wrote:

> Didn't someone here told us of a way to run the installation on a separate
> machine and then manually move the installed application over and using the
> *.INF file to manually put the registry keys into place?
>
> (Or something like that)
>
>
> Tony. . .
>
>
>
> "Carlos" <> wrote in message
> news:9FD47A08-3DFA-4BB2-B624-...
> > Hi:
> > 16-bit installers are not supported in Vista 64-bit systems.
> > There is no workaround for that.
> > Possible alternatives:
> > 1.- Get a newer version of the software that doesn't have a 16-bit
> installer.
> > 2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were
> > using with those non-working apps.
> > Carlos
> >
> > "" wrote:
> >
> > > Hi all,
> > >
> > > When I install different programs which were apparently made with
> > > InstallShield under my Windows Vista 64-bit systems, the following
> > > error message appears:
> > >
> > > The program or feature "\\??\D:\Setup.exe" cannot start or run due to
> > > incompatibility with 64-bit version of Windows. Please contact the
> > > software vendor to ask if 64-bit Windows is compatible.
> > >
> > > I know that it is due to the fact that the bootstrap loader is 16-bit,
> > > but Microsoft apparently has a fix around this (replacing the 16-bit
> > > stub by a 32-bit one). However, this doesn't always seem to work.
> > >
> > > Does anybody know how to install applications packaged with
> > > InstallShield which still have a 16-bit bootstrap loader under Windows
> > > Vista 64-bit (or at least give me some hints)?
> > >
> > > Regards,
> > >
> > > Erik Hamba
> > >
> > >
>
>
>

On Jul 16, 4:10 pm, Carlos <Car...@discussions.microsoft.com> wrote:

FWIT: I get the *same* type of error message under Win x64. The
utility program for my 3ware/AMCC Raid card will not install on my Win
x64 system. It says it requires a 64-bit operating system. I *have*
a 64-bit operating system! The program shuts down and will not run.
They tell me I am only one of 13, unlucky, people in the world with
the problem. <sigh>

Good luck to you!

Jim