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Unable to launch application in Citrix

Will Will is offline
Junior Member
Join Date: Jun 2007
Posts: 1
We encountered problem launching published applications from Citrix externally on several occasions and needed to reboot the CGW server in order to get it to work again. When user launch any of the published application, it just hang at connecting…

We are running Presentation server version 4.0 in a farm. Some of the error messages are :
1. An exception occured while reading from the socket CitrixPooledSocket…
2. The Citrix XML Service or Program Neighborhood Agent may be down or temporarily overloaded: "503" "Service Unavailable". This XML Service could not be contacted and will be temporarily removed from the list of active services. [Log ID: 856085e0]
3. An error of type "IMA" with an Error ID of "0x80000001" was reported by the XML Service

Kindly advise. Thanks!
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