Re: OT: TechNet Article

f'ups set for idiotic cross-post list & bottom posted. That sort of
crosspost is rude, crude and stupid.


Michael D. Alligood wrote:
> Ray and Dustin:
> Both of you made very good and valid points. Error messages and other
> computer related issues can be ambiguous at best to the casual end
> users -- and seasoned techs for that matter. However have you thought
> about how those casual end users find these newsgroups to begin with?
> A majority of issues presented in the newsgroups can be solved by
> viewing the top 10 results after "Googling" the problem. The effort
> it takes to find the newsgroup, word and post the question could be
> as "easy" as performing a quick search on your problem. To further my
> point; perform a search in the newsgroups for related or similar
> problems that others have experienced. But again that requires
> effort, not answers right?!? Do not misunderstand; I have been
> instructing, educating, and helping end users for 13 years. And I
> enjoy doing so. I educate my end users and the people that ask for
> help by asking them to, "help me help you." Instead of says, "It's
> broke... HELP!" or "It's not working correctly"; I ask them to show
> or tell me what not working looks like. I believe in education. And
> by educating the end user to "make an effort", I believe they can
> solve their problems with little or no effort.

Great attitude. And a by product of encouraing education would also tend to
thwart the efforts of a lot of spammer/scammers.

An active spamfighter,

Pop`

Poprivet