«

I have been having this problem recently where the computer will not respond
after being left alone for awhile. The screensaver will have turned on and
have frozen and it will not come back for keyboard or mouse. In fact, the
keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
also tried to do this with no screensaver and having the monitor turn off
after 10 minutes. This also produces the same problem, just with no screen
to look at. I have to leave my computer for long periods for classes during
the day and would prefer not having to turn it off every time. Any help
would be awesome!

Is this problem occurring in Windows x64? If not, you're in the wrong
news group. This is specifically for 64-bit Windows operating systems.

What is your hardware configuration?

What software do you have running when this happens?

Icekoph wrote:
> I have been having this problem recently where the computer will not respond
> after being left alone for awhile. The screensaver will have turned on and
> have frozen and it will not come back for keyboard or mouse. In fact, the
> keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> also tried to do this with no screensaver and having the monitor turn off
> after 10 minutes. This also produces the same problem, just with no screen
> to look at. I have to leave my computer for long periods for classes during
> the day and would prefer not having to turn it off every time. Any help
> would be awesome!

Are there any messages in the Event Viewer, any unusual processes running in
the background? (Right Click Taskbar > click Task Manager > Processes (tab)
to see if this is the case). Its possible that your video drivers need
updating. Please also give us some more details on your system specs so we
can be a little bit more accurate suggestions and answers.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Icekoph" <> wrote in message
news:7A94BA99-C126-487E-880A-...
>I have been having this problem recently where the computer will not
>respond
> after being left alone for awhile. The screensaver will have turned on
> and
> have frozen and it will not come back for keyboard or mouse. In fact, the
> keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> also tried to do this with no screensaver and having the monitor turn off
> after 10 minutes. This also produces the same problem, just with no
> screen
> to look at. I have to leave my computer for long periods for classes
> during
> the day and would prefer not having to turn it off every time. Any help
> would be awesome!

I do have x64 yes.
My hardware is:

Gigabyte i-DNA GeForce Motherboard (GA-K8N51GMF-9)
AMD 64 X2 Dual Core 3800+ Processor
2.01 GHz
1 GB RAM
2 100 GB Maxtor SATA Hard Drives

Running Windows XP x64 SP1

Yes I have an error in the event viewer.

The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTSMLBIZ )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
(SpnRegister) : Error 1355.

I don't see any weird processes as far as I know, but x64 has a few new ones
that I don't know about from 2000. So the only one I could suggest that
looks a little new to me that is taking up processing power is nSvcIp.exe.
But I doubt that that's the problem.

Anything else you need let me know.

"Andre Da Costa [Extended64]" wrote:

> Are there any messages in the Event Viewer, any unusual processes running in
> the background? (Right Click Taskbar > click Task Manager > Processes (tab)
> to see if this is the case). Its possible that your video drivers need
> updating. Please also give us some more details on your system specs so we
> can be a little bit more accurate suggestions and answers.
> --
> Andre
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/andre
> http://spaces.msn.com/members/adacosta
> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
> "Icekoph" <> wrote in message
> news:7A94BA99-C126-487E-880A-...
> >I have been having this problem recently where the computer will not
> >respond
> > after being left alone for awhile. The screensaver will have turned on
> > and
> > have frozen and it will not come back for keyboard or mouse. In fact, the
> > keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> > also tried to do this with no screensaver and having the monitor turn off
> > after 10 minutes. This also produces the same problem, just with no
> > screen
> > to look at. I have to leave my computer for long periods for classes
> > during
> > the day and would prefer not having to turn it off every time. Any help
> > would be awesome!
>
>
>

I think changing power state configuration in bios setup may help.
on my machine it has options for keyboard/mouse wake option. it used to be
disabled before and I had similar problems.

let us know if this helps. thanks

"Icekoph" wrote:

> I do have x64 yes.
> My hardware is:
>
> Gigabyte i-DNA GeForce Motherboard (GA-K8N51GMF-9)
> AMD 64 X2 Dual Core 3800+ Processor
> 2.01 GHz
> 1 GB RAM
> 2 100 GB Maxtor SATA Hard Drives
>
> Running Windows XP x64 SP1
>
> Yes I have an error in the event viewer.
>
> The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTSMLBIZ )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> Help and Support for details. The following information is part of the event:
> (SpnRegister) : Error 1355.
>
> I don't see any weird processes as far as I know, but x64 has a few new ones
> that I don't know about from 2000. So the only one I could suggest that
> looks a little new to me that is taking up processing power is nSvcIp.exe.
> But I doubt that that's the problem.
>
> Anything else you need let me know.
>
> "Andre Da Costa [Extended64]" wrote:
>
> > Are there any messages in the Event Viewer, any unusual processes running in
> > the background? (Right Click Taskbar > click Task Manager > Processes (tab)
> > to see if this is the case). Its possible that your video drivers need
> > updating. Please also give us some more details on your system specs so we
> > can be a little bit more accurate suggestions and answers.
> > --
> > Andre
> > Extended64 | http://www.extended64.com
> > Blog | http://www.extended64.com/blogs/andre
> > http://spaces.msn.com/members/adacosta
> > FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> >
> > "Icekoph" <> wrote in message
> > news:7A94BA99-C126-487E-880A-...
> > >I have been having this problem recently where the computer will not
> > >respond
> > > after being left alone for awhile. The screensaver will have turned on
> > > and
> > > have frozen and it will not come back for keyboard or mouse. In fact, the
> > > keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> > > also tried to do this with no screensaver and having the monitor turn off
> > > after 10 minutes. This also produces the same problem, just with no
> > > screen
> > > to look at. I have to leave my computer for long periods for classes
> > > during
> > > the day and would prefer not having to turn it off every time. Any help
> > > would be awesome!
> >
> >
> >

it didn't help...the computer isn't going into standby (even though those
settings you are talking about were already on), it's just flat out freezing.
it's not just related to the screensaver or when I leave it for awhile
anymore...it did it while I was playing a game yesterday and again once while
I was browsing the internet. I am really getting annoyed now because there
is no true interval for the freezes and they always require a reboot, so I
lose any messages that I received with instant messenger. any help here
would really be appreciated...I'm also waiting for a reply from gigabyte
about their download manager (web-based) as that's not working either
(active-x controls), and I enabled all of their settings, because I thought
that the problem could possibly be a driver issue with the motherboard,
although this wasn't happening until I actually started "using" my computer.
When I was installing everything at the beginning (OS, drivers, software,
etc) nothing wrong was happening. Since I came back to school the problem
has started. You don't think the fact that I'm on a different network is
part of the problem do you?

Jake

"tahsin" wrote:

> I think changing power state configuration in bios setup may help.
> on my machine it has options for keyboard/mouse wake option. it used to be
> disabled before and I had similar problems.
>
> let us know if this helps. thanks
>
> "Icekoph" wrote:
>
> > I do have x64 yes.
> > My hardware is:
> >
> > Gigabyte i-DNA GeForce Motherboard (GA-K8N51GMF-9)
> > AMD 64 X2 Dual Core 3800+ Processor
> > 2.01 GHz
> > 1 GB RAM
> > 2 100 GB Maxtor SATA Hard Drives
> >
> > Running Windows XP x64 SP1
> >
> > Yes I have an error in the event viewer.
> >
> > The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTSMLBIZ )
> > cannot be found. The local computer may not have the necessary registry
> > information or message DLL files to display messages from a remote computer.
> > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > Help and Support for details. The following information is part of the event:
> > (SpnRegister) : Error 1355.
> >
> > I don't see any weird processes as far as I know, but x64 has a few new ones
> > that I don't know about from 2000. So the only one I could suggest that
> > looks a little new to me that is taking up processing power is nSvcIp.exe.
> > But I doubt that that's the problem.
> >
> > Anything else you need let me know.
> >
> > "Andre Da Costa [Extended64]" wrote:
> >
> > > Are there any messages in the Event Viewer, any unusual processes running in
> > > the background? (Right Click Taskbar > click Task Manager > Processes (tab)
> > > to see if this is the case). Its possible that your video drivers need
> > > updating. Please also give us some more details on your system specs so we
> > > can be a little bit more accurate suggestions and answers.
> > > --
> > > Andre
> > > Extended64 | http://www.extended64.com
> > > Blog | http://www.extended64.com/blogs/andre
> > > http://spaces.msn.com/members/adacosta
> > > FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> > >
> > > "Icekoph" <> wrote in message
> > > news:7A94BA99-C126-487E-880A-...
> > > >I have been having this problem recently where the computer will not
> > > >respond
> > > > after being left alone for awhile. The screensaver will have turned on
> > > > and
> > > > have frozen and it will not come back for keyboard or mouse. In fact, the
> > > > keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> > > > also tried to do this with no screensaver and having the monitor turn off
> > > > after 10 minutes. This also produces the same problem, just with no
> > > > screen
> > > > to look at. I have to leave my computer for long periods for classes
> > > > during
> > > > the day and would prefer not having to turn it off every time. Any help
> > > > would be awesome!
> > >
> > >
> > >

Hey you might want to look into possible over heating... it's a bit of a long
shot but it's a possibility. I know gigabyte has a hardware monitor you might
want to looking into installing that, if it isn't already and monitor your
temps for a little while just to see how hot the CPU / System is getting. I
was also going to suggest turning off any power managements options /
features that might put the HD into standby after a certain period of time,
but then you reposted and said that it is not only happening with the PC is
left idle so I would say it's safe to scrap that suggestion. You might want
to look into your resource settings and review your current IRQ assignments.
Even though the device manager doesn't show IRQ conflicts and that everything
is working properly, that’s not always the case. I've see windows misbehave
and not like to share IRQ's. You can review your IRQ assignments by going to
start and run and then typing msinfo32 and then hitting enter or clicking ok.
I'm not sure if that cmd will work under the 64-bit environment so in that
case you can always go to start and all programs and then accessories and
then system tools and selecting system info. Once you get into there you can
click on hardware resources and then on IRQs you might want to see how many
devices are on each IRQ if it looks like there are an abundance of devices on
one IRQ you might want to try disabling that device in the device manager and
use the PC for a little while to see if that cures the problem. Obviously if
it's a system critical piece of hardware you can't disable it so try you can
try going into the BIOS and disabling that IRQ or reserve that IRQ in the
BIOS and see if windows will redistribute the hardware on to different IRQ's
if this doesn't work then just go back into the bios and unassigned or re
enable that IRQ #. From what I've read so far you haven't mentioned anything
that represents a certain time when the system locks up, is it just random?
For kicks you can go ahead and go to Start and run and then msconfig and
under the general tab select diagnostic start up and just boot the PC up like
that to see if you can get away with it not locking up. After a day or so if
the PC doesn't lock up and it seems to be fixed you might want to look into
what you have starting up on boot up when the system is booted into normal
mode and not diagnostic. I would imagine you are using virus protection? I'm
not too familiar with the x64 environment but I would imagine there is a
virus utility out there. If you haven't scanned already I suggest you do so.
Also you might want to look into installing some Spyware / Adware detection
programs, a few good ones are, Microsoft Anti Spyware, Lava soft USA's Ad
Aware or Spy Bot Search and Destroy. If you currently do not have programs
such as the ones mentioned above you should run your initials scans with all
three of these Applications just because I have yet to see one Spyware /
Adware program find all the problems on a PC it always seems to take a
combination of programs to clean a system. Hope on of these will help. If not
post back and I'm sure someone here will try to help you out. BTW as far as
another network causing your PC to lock up is very unlikely. You mentioned
something about Active X control problems. What is going on with that? I also
don't believe that is your problem here. If it was an Active X control
problem then the system would only lock up when an Active X control was being
utilized. Good Luck!

Best,
--
Jordan


"Icekoph" wrote:

> it didn't help...the computer isn't going into standby (even though those
> settings you are talking about were already on), it's just flat out freezing.
> it's not just related to the screensaver or when I leave it for awhile
> anymore...it did it while I was playing a game yesterday and again once while
> I was browsing the internet. I am really getting annoyed now because there
> is no true interval for the freezes and they always require a reboot, so I
> lose any messages that I received with instant messenger. any help here
> would really be appreciated...I'm also waiting for a reply from gigabyte
> about their download manager (web-based) as that's not working either
> (active-x controls), and I enabled all of their settings, because I thought
> that the problem could possibly be a driver issue with the motherboard,
> although this wasn't happening until I actually started "using" my computer.
> When I was installing everything at the beginning (OS, drivers, software,
> etc) nothing wrong was happening. Since I came back to school the problem
> has started. You don't think the fact that I'm on a different network is
> part of the problem do you?
>
> Jake
>
> "tahsin" wrote:
>
> > I think changing power state configuration in bios setup may help.
> > on my machine it has options for keyboard/mouse wake option. it used to be
> > disabled before and I had similar problems.
> >
> > let us know if this helps. thanks
> >
> > "Icekoph" wrote:
> >
> > > I do have x64 yes.
> > > My hardware is:
> > >
> > > Gigabyte i-DNA GeForce Motherboard (GA-K8N51GMF-9)
> > > AMD 64 X2 Dual Core 3800+ Processor
> > > 2.01 GHz
> > > 1 GB RAM
> > > 2 100 GB Maxtor SATA Hard Drives
> > >
> > > Running Windows XP x64 SP1
> > >
> > > Yes I have an error in the event viewer.
> > >
> > > The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTSMLBIZ )
> > > cannot be found. The local computer may not have the necessary registry
> > > information or message DLL files to display messages from a remote computer.
> > > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > > Help and Support for details. The following information is part of the event:
> > > (SpnRegister) : Error 1355.
> > >
> > > I don't see any weird processes as far as I know, but x64 has a few new ones
> > > that I don't know about from 2000. So the only one I could suggest that
> > > looks a little new to me that is taking up processing power is nSvcIp.exe.
> > > But I doubt that that's the problem.
> > >
> > > Anything else you need let me know.
> > >
> > > "Andre Da Costa [Extended64]" wrote:
> > >
> > > > Are there any messages in the Event Viewer, any unusual processes running in
> > > > the background? (Right Click Taskbar > click Task Manager > Processes (tab)
> > > > to see if this is the case). Its possible that your video drivers need
> > > > updating. Please also give us some more details on your system specs so we
> > > > can be a little bit more accurate suggestions and answers.
> > > > --
> > > > Andre
> > > > Extended64 | http://www.extended64.com
> > > > Blog | http://www.extended64.com/blogs/andre
> > > > http://spaces.msn.com/members/adacosta
> > > > FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> > > >
> > > > "Icekoph" <> wrote in message
> > > > news:7A94BA99-C126-487E-880A-...
> > > > >I have been having this problem recently where the computer will not
> > > > >respond
> > > > > after being left alone for awhile. The screensaver will have turned on
> > > > > and
> > > > > have frozen and it will not come back for keyboard or mouse. In fact, the
> > > > > keyboard doesn't even respond (e.g. you can't turn on caps etc.). I have
> > > > > also tried to do this with no screensaver and having the monitor turn off
> > > > > after 10 minutes. This also produces the same problem, just with no
> > > > > screen
> > > > > to look at. I have to leave my computer for long periods for classes
> > > > > during
> > > > > the day and would prefer not having to turn it off every time. Any help
> > > > > would be awesome!
> > > >
> > > >
> > > >

Paragraphs would be nice and helpful too.
--
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Jordan Petrone" <> wrote in message
news:EA80D994-70EC-4CAF-A368-...
> Hey you might want to look into possible over heating... it's a bit of a
> long
> shot but it's a possibility. I know gigabyte has a hardware monitor you
> might
> want to looking into installing that, if it isn't already and monitor your
> temps for a little while just to see how hot the CPU / System is getting.
> I
> was also going to suggest turning off any power managements options /
> features that might put the HD into standby after a certain period of
> time,
> but then you reposted and said that it is not only happening with the PC
> is
> left idle so I would say it's safe to scrap that suggestion. You might
> want
> to look into your resource settings and review your current IRQ
> assignments.
> Even though the device manager doesn't show IRQ conflicts and that
> everything
> is working properly, that's not always the case. I've see windows
> misbehave
> and not like to share IRQ's. You can review your IRQ assignments by going
> to
> start and run and then typing msinfo32 and then hitting enter or clicking
> ok.
> I'm not sure if that cmd will work under the 64-bit environment so in that
> case you can always go to start and all programs and then accessories and
> then system tools and selecting system info. Once you get into there you
> can
> click on hardware resources and then on IRQs you might want to see how
> many
> devices are on each IRQ if it looks like there are an abundance of devices
> on
> one IRQ you might want to try disabling that device in the device manager
> and
> use the PC for a little while to see if that cures the problem. Obviously
> if
> it's a system critical piece of hardware you can't disable it so try you
> can
> try going into the BIOS and disabling that IRQ or reserve that IRQ in the
> BIOS and see if windows will redistribute the hardware on to different
> IRQ's
> if this doesn't work then just go back into the bios and unassigned or re
> enable that IRQ #. From what I've read so far you haven't mentioned
> anything
> that represents a certain time when the system locks up, is it just
> random?
> For kicks you can go ahead and go to Start and run and then msconfig and
> under the general tab select diagnostic start up and just boot the PC up
> like
> that to see if you can get away with it not locking up. After a day or so
> if
> the PC doesn't lock up and it seems to be fixed you might want to look
> into
> what you have starting up on boot up when the system is booted into normal
> mode and not diagnostic. I would imagine you are using virus protection?
> I'm
> not too familiar with the x64 environment but I would imagine there is a
> virus utility out there. If you haven't scanned already I suggest you do
> so.
> Also you might want to look into installing some Spyware / Adware
> detection
> programs, a few good ones are, Microsoft Anti Spyware, Lava soft USA's Ad
> Aware or Spy Bot Search and Destroy. If you currently do not have programs
> such as the ones mentioned above you should run your initials scans with
> all
> three of these Applications just because I have yet to see one Spyware /
> Adware program find all the problems on a PC it always seems to take a
> combination of programs to clean a system. Hope on of these will help. If
> not
> post back and I'm sure someone here will try to help you out. BTW as far
> as
> another network causing your PC to lock up is very unlikely. You mentioned
> something about Active X control problems. What is going on with that? I
> also
> don't believe that is your problem here. If it was an Active X control
> problem then the system would only lock up when an Active X control was
> being
> utilized. Good Luck!
>
> Best,
> --
> Jordan
>
>
> "Icekoph" wrote:
>
>> it didn't help...the computer isn't going into standby (even though those
>> settings you are talking about were already on), it's just flat out
>> freezing.
>> it's not just related to the screensaver or when I leave it for awhile
>> anymore...it did it while I was playing a game yesterday and again once
>> while
>> I was browsing the internet. I am really getting annoyed now because
>> there
>> is no true interval for the freezes and they always require a reboot, so
>> I
>> lose any messages that I received with instant messenger. any help here
>> would really be appreciated...I'm also waiting for a reply from gigabyte
>> about their download manager (web-based) as that's not working either
>> (active-x controls), and I enabled all of their settings, because I
>> thought
>> that the problem could possibly be a driver issue with the motherboard,
>> although this wasn't happening until I actually started "using" my
>> computer.
>> When I was installing everything at the beginning (OS, drivers, software,
>> etc) nothing wrong was happening. Since I came back to school the
>> problem
>> has started. You don't think the fact that I'm on a different network is
>> part of the problem do you?
>>
>> Jake
>>
>> "tahsin" wrote:
>>
>> > I think changing power state configuration in bios setup may help.
>> > on my machine it has options for keyboard/mouse wake option. it used to
>> > be
>> > disabled before and I had similar problems.
>> >
>> > let us know if this helps. thanks
>> >
>> > "Icekoph" wrote:
>> >
>> > > I do have x64 yes.
>> > > My hardware is:
>> > >
>> > > Gigabyte i-DNA GeForce Motherboard (GA-K8N51GMF-9)
>> > > AMD 64 X2 Dual Core 3800+ Processor
>> > > 2.01 GHz
>> > > 1 GB RAM
>> > > 2 100 GB Maxtor SATA Hard Drives
>> > >
>> > > Running Windows XP x64 SP1
>> > >
>> > > Yes I have an error in the event viewer.
>> > >
>> > > The description for Event ID ( 19011 ) in Source (
>> > > MSSQL$MICROSOFTSMLBIZ )
>> > > cannot be found. The local computer may not have the necessary
>> > > registry
>> > > information or message DLL files to display messages from a remote
>> > > computer.
>> > > You may be able to use the /AUXSOURCE= flag to retrieve this
>> > > description; see
>> > > Help and Support for details. The following information is part of
>> > > the event:
>> > > (SpnRegister) : Error 1355.
>> > >
>> > > I don't see any weird processes as far as I know, but x64 has a few
>> > > new ones
>> > > that I don't know about from 2000. So the only one I could suggest
>> > > that
>> > > looks a little new to me that is taking up processing power is
>> > > nSvcIp.exe.
>> > > But I doubt that that's the problem.
>> > >
>> > > Anything else you need let me know.
>> > >
>> > > "Andre Da Costa [Extended64]" wrote:
>> > >
>> > > > Are there any messages in the Event Viewer, any unusual processes
>> > > > running in
>> > > > the background? (Right Click Taskbar > click Task Manager >
>> > > > Processes (tab)
>> > > > to see if this is the case). Its possible that your video drivers
>> > > > need
>> > > > updating. Please also give us some more details on your system
>> > > > specs so we
>> > > > can be a little bit more accurate suggestions and answers.
>> > > > --
>> > > > Andre
>> > > > Extended64 | http://www.extended64.com
>> > > > Blog | http://www.extended64.com/blogs/andre
>> > > > http://spaces.msn.com/members/adacosta
>> > > > FAQ for MS AntiSpy
>> > > > http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>> > > >
>> > > > "Icekoph" <> wrote in message
>> > > > news:7A94BA99-C126-487E-880A-...
>> > > > >I have been having this problem recently where the computer will
>> > > > >not
>> > > > >respond
>> > > > > after being left alone for awhile. The screensaver will have
>> > > > > turned on
>> > > > > and
>> > > > > have frozen and it will not come back for keyboard or mouse. In
>> > > > > fact, the
>> > > > > keyboard doesn't even respond (e.g. you can't turn on caps etc.).
>> > > > > I have
>> > > > > also tried to do this with no screensaver and having the monitor
>> > > > > turn off
>> > > > > after 10 minutes. This also produces the same problem, just with
>> > > > > no
>> > > > > screen
>> > > > > to look at. I have to leave my computer for long periods for
>> > > > > classes
>> > > > > during
>> > > > > the day and would prefer not having to turn it off every time.
>> > > > > Any help
>> > > > > would be awesome!
>> > > >
>> > > >
>> > > >