Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computing > Windows 64bit > Crashing Mystery; Getting Desperate

Reply
Thread Tools

Crashing Mystery; Getting Desperate

 
 
Rafael Rivera [Extended64.com]
Guest
Posts: n/a
 
      06-14-2005
Ok usually I can fix problems on my own but this one is driving me up
the wall... I'm receiving seemingly-random BSODs pointing to win32k.sys.
Already tried the debugger approach but the dumps either point to
unknown memory space or try to assign blame to win32k.sys. I have
attached one of many memory dump "!analyze -v" outputs... Keep in mind,
every BSOD is something different - What's in the text file is likely
false... I'm getting desperate here... Assume no floppy is present.

* Already tried...

memtest86 (passed)
71.84 Forceware drivers
70.80 Forceware drivers
Increasing/Decreasing core voltage levels
Repasting of core and GPU
Format

* Relevant Hardware Info:

AMD Athlon(tm) 64 Processor 4000+
(Family F, Ext. Family F, Model 7, Ext. Model 7
Stepping A, Revision SH7-CG)
Corsair CMX512-3200C2 PC3200 DDR 400mhz memory
(dual channel kit, installed correctly)
Asus AV8-SLI (although SLI not being used)
NVIDIA Geforce 6800GT
500W Ultra X-Connect PSU (eATX compatible)
2 PATA HDDs, 2 PATA Optical drives

* Relevant Software Info:

NVIDIA Forceware drivers v70.80
NVIDIA nForce4 platform drivers NOT installed
(except NIC driver)
AMD Cool(n)Quiet disabled

* Other Info:

Processor idle temperature: ~ 44C
GPU idle temperature before repaste: ~ 68C
GPU idle temperature after repaste: ~ 61C
+12V: +11.9V
+5V: +4.84V
Core: +1.58V (increased for diag.)
I/O: +3.30V

Thanks in advance for any help provided!

--
Rafael Rivera
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/Rafael

************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005
Arg2: fffff97fff0ba49e
Arg3: fffffadfe02531a0
Arg4: 0000000000000000

Debugging Details:
------------------


CONTEXT: fffffadfe02531a0 -- (.cxr fffffadfe02531a0)
rax=fffffa80025d6600 rbx=0000000001040041 rcx=fffffadfff103990
rdx=0000000000000000 rsi=0000000001040041 rdi=0000000000000000
rip=fffff97fff0ba49e rsp=fffffadfe02539b0 rbp=0000000000000327
r8=0000000000000000 r9=fffffa80025d6600 r10=00000000000001c5
r11=fffffadfe02539a8 r12=00000000000001c5 r13=0000000000000000
r14=000000000012edf0 r15=0000000078b83980
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
win32k!RGNOBJAPI::RGNOBJAPI+0x2e:
fffff97f`ff0ba49e 488906 mov [rsi],rax ds:002b:0041=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 3

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff97fff0a5046 to fffff97fff0ba49e

STACK_TEXT:
fffffadf`e02539b0 fffff97f`ff0a5046 : 00000000`01040041 fffff97f`ff085c8d fffff97f`f78005e8 fffff97f`f7bd9340 : win32k!RGNOBJAPI::RGNOBJAPI+0x2e
fffffadf`e0253a00 fffff97f`ff07acb3 : fffff97f`f7bd9340 00000000`00000001 00000000`00009001 00000000`00000000 : win32k!GreSetRectRgn+0x36
fffffadf`e0253a80 fffff97f`ff0a5497 : 00000000`00000327 00000000`0104003f 00000000`0104003f 00000000`0000000b : win32k!InternalInvalidate2+0x219
fffffadf`e0253b00 fffff97f`ff0a73e6 : fffff97f`f7bd9340 00000000`0104003f 00000000`00000001 fffff97f`f7bd9340 : win32k!xxxInternalInvalidate+0x451
fffffadf`e0253bc0 fffff97f`ff0495d4 : 00000000`1a20cc0d 00000000`00010184 00000000`f6040ba9 00000000`00000000 : win32k!xxxRedrawWindow+0x1b8
fffffadf`e0253c20 fffff800`01041422 : 00000000`00000000 00000000`00000000 fffff97f`ff049550 00000000`7d8192e1 : win32k!NtUserInvalidateRgn+0x87
fffffadf`e0253c70 00000000`78b842d9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x3
00000000`0012ede8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x78b842d9


FOLLOWUP_IP:
win32k!RGNOBJAPI::RGNOBJAPI+2e
fffff97f`ff0ba49e 488906 mov [rsi],rax

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: win32k!RGNOBJAPI::RGNOBJAPI+2e

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 42436088

STACK_COMMAND: .cxr fffffadfe02531a0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_win32k!RGNOBJAPI::RGNOBJAPI+2e

BUCKET_ID: X64_0x3B_win32k!RGNOBJAPI::RGNOBJAPI+2e

Followup: MachineOwner
---------

 
Reply With Quote
 
 
 
 
Joseph Conway [MSFT]
Guest
Posts: n/a
 
      06-14-2005
STOP 3B's are very rare actually. Do you have a kernel memory dump from
this? Or maybe a mini-dump you can send to me?

 
Reply With Quote
 
 
 
 
Rafael Rivera [Extended64.com]
Guest
Posts: n/a
 
      06-14-2005
Ouch, no replies yet. Anyone?

Rafael Rivera
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/Rafael

Rafael Rivera [Extended64.com] wrote:
> Ok usually I can fix problems on my own but this one is driving me up
> the wall... I'm receiving seemingly-random BSODs pointing to win32k.sys.
> Already tried the debugger approach but the dumps either point to
> unknown memory space or try to assign blame to win32k.sys. I have
> attached one of many memory dump "!analyze -v" outputs... Keep in mind,
> every BSOD is something different - What's in the text file is likely
> false... I'm getting desperate here... Assume no floppy is present.
>
> * Already tried...
>
> memtest86 (passed)
> 71.84 Forceware drivers
> 70.80 Forceware drivers
> Increasing/Decreasing core voltage levels
> Repasting of core and GPU
> Format
>
> * Relevant Hardware Info:
>
> AMD Athlon(tm) 64 Processor 4000+
> (Family F, Ext. Family F, Model 7, Ext. Model 7
> Stepping A, Revision SH7-CG)
> Corsair CMX512-3200C2 PC3200 DDR 400mhz memory
> (dual channel kit, installed correctly)
> Asus AV8-SLI (although SLI not being used)
> NVIDIA Geforce 6800GT
> 500W Ultra X-Connect PSU (eATX compatible)
> 2 PATA HDDs, 2 PATA Optical drives
>
> * Relevant Software Info:
>
> NVIDIA Forceware drivers v70.80
> NVIDIA nForce4 platform drivers NOT installed
> (except NIC driver)
> AMD Cool(n)Quiet disabled
>
> * Other Info:
>
> Processor idle temperature: ~ 44C
> GPU idle temperature before repaste: ~ 68C
> GPU idle temperature after repaste: ~ 61C
> +12V: +11.9V
> +5V: +4.84V
> Core: +1.58V (increased for diag.)
> I/O: +3.30V
>
> Thanks in advance for any help provided!
>

 
Reply With Quote
 
Wayne Wastier
Guest
Posts: n/a
 
      06-14-2005

-snip-
> NVIDIA nForce4 platform drivers NOT installed
> (except NIC driver)


That is a problem in itself. You MUST install the motherboard drivers, all
of them except for the sound drivers (unless you are using onboard sound)
http://downloads.guru3d.com/download.php?det=1068



Wayne


 
Reply With Quote
 
John Barnes
Guest
Posts: n/a
 
      06-14-2005
I think your system is getting even for your comments about my task bar.
FWIW I have a number of settings that randomly disappear, not just the
height of the task bar.
It seems totally random. 1-5 times the settings stay, 1-2 times the
settings are gone. Stability isn't an x64 feature. Maybe SP2?


"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
message news:(E-Mail Removed)...
> Ok usually I can fix problems on my own but this one is driving me up
> the wall... I'm receiving seemingly-random BSODs pointing to win32k.sys.
> Already tried the debugger approach but the dumps either point to
> unknown memory space or try to assign blame to win32k.sys. I have
> attached one of many memory dump "!analyze -v" outputs... Keep in mind,
> every BSOD is something different - What's in the text file is likely
> false... I'm getting desperate here... Assume no floppy is present.
>
> * Already tried...
>
> memtest86 (passed)
> 71.84 Forceware drivers
> 70.80 Forceware drivers
> Increasing/Decreasing core voltage levels
> Repasting of core and GPU
> Format
>
> * Relevant Hardware Info:
>
> AMD Athlon(tm) 64 Processor 4000+
> (Family F, Ext. Family F, Model 7, Ext. Model 7
> Stepping A, Revision SH7-CG)
> Corsair CMX512-3200C2 PC3200 DDR 400mhz memory
> (dual channel kit, installed correctly)
> Asus AV8-SLI (although SLI not being used)
> NVIDIA Geforce 6800GT
> 500W Ultra X-Connect PSU (eATX compatible)
> 2 PATA HDDs, 2 PATA Optical drives
>
> * Relevant Software Info:
>
> NVIDIA Forceware drivers v70.80
> NVIDIA nForce4 platform drivers NOT installed
> (except NIC driver)
> AMD Cool(n)Quiet disabled
>
> * Other Info:
>
> Processor idle temperature: ~ 44C
> GPU idle temperature before repaste: ~ 68C
> GPU idle temperature after repaste: ~ 61C
> +12V: +11.9V
> +5V: +4.84V
> Core: +1.58V (increased for diag.)
> I/O: +3.30V
>
> Thanks in advance for any help provided!
>
> --
> Rafael Rivera
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/Rafael
>



--------------------------------------------------------------------------------


> ************************************************** *****************************
> *
> *
> * Bugcheck Analysis
> *
> *
> *
> ************************************************** *****************************
>
> SYSTEM_SERVICE_EXCEPTION (3b)
> Arguments:
> Arg1: 00000000c0000005
> Arg2: fffff97fff0ba49e
> Arg3: fffffadfe02531a0
> Arg4: 0000000000000000
>
> Debugging Details:
> ------------------
>
>
> CONTEXT: fffffadfe02531a0 -- (.cxr fffffadfe02531a0)
> rax=fffffa80025d6600 rbx=0000000001040041 rcx=fffffadfff103990
> rdx=0000000000000000 rsi=0000000001040041 rdi=0000000000000000
> rip=fffff97fff0ba49e rsp=fffffadfe02539b0 rbp=0000000000000327
> r8=0000000000000000 r9=fffffa80025d6600 r10=00000000000001c5
> r11=fffffadfe02539a8 r12=00000000000001c5 r13=0000000000000000
> r14=000000000012edf0 r15=0000000078b83980
> iopl=0 nv up ei ng nz na pe nc
> cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b
> efl=00010282
> win32k!RGNOBJAPI::RGNOBJAPI+0x2e:
> fffff97f`ff0ba49e 488906 mov [rsi],rax
> ds:002b:0041=????????????????
> Resetting default scope
>
> CUSTOMER_CRASH_COUNT: 3
>
> DEFAULT_BUCKET_ID: DRIVER_FAULT
>
> BUGCHECK_STR: 0x3B
>
> CURRENT_IRQL: 0
>
> LAST_CONTROL_TRANSFER: from fffff97fff0a5046 to fffff97fff0ba49e
>
> STACK_TEXT:
> fffffadf`e02539b0 fffff97f`ff0a5046 : 00000000`01040041 fffff97f`ff085c8d
> fffff97f`f78005e8 fffff97f`f7bd9340 : win32k!RGNOBJAPI::RGNOBJAPI+0x2e
> fffffadf`e0253a00 fffff97f`ff07acb3 : fffff97f`f7bd9340 00000000`00000001
> 00000000`00009001 00000000`00000000 : win32k!GreSetRectRgn+0x36
> fffffadf`e0253a80 fffff97f`ff0a5497 : 00000000`00000327 00000000`0104003f
> 00000000`0104003f 00000000`0000000b : win32k!InternalInvalidate2+0x219
> fffffadf`e0253b00 fffff97f`ff0a73e6 : fffff97f`f7bd9340 00000000`0104003f
> 00000000`00000001 fffff97f`f7bd9340 : win32k!xxxInternalInvalidate+0x451
> fffffadf`e0253bc0 fffff97f`ff0495d4 : 00000000`1a20cc0d 00000000`00010184
> 00000000`f6040ba9 00000000`00000000 : win32k!xxxRedrawWindow+0x1b8
> fffffadf`e0253c20 fffff800`01041422 : 00000000`00000000 00000000`00000000
> fffff97f`ff049550 00000000`7d8192e1 : win32k!NtUserInvalidateRgn+0x87
> fffffadf`e0253c70 00000000`78b842d9 : 00000000`00000000 00000000`00000000
> 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x3
> 00000000`0012ede8 00000000`00000000 : 00000000`00000000 00000000`00000000
> 00000000`00000000 00000000`00000000 : 0x78b842d9
>
>
> FOLLOWUP_IP:
> win32k!RGNOBJAPI::RGNOBJAPI+2e
> fffff97f`ff0ba49e 488906 mov [rsi],rax
>
> SYMBOL_STACK_INDEX: 0
>
> FOLLOWUP_NAME: MachineOwner
>
> SYMBOL_NAME: win32k!RGNOBJAPI::RGNOBJAPI+2e
>
> MODULE_NAME: win32k
>
> IMAGE_NAME: win32k.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 42436088
>
> STACK_COMMAND: .cxr fffffadfe02531a0 ; kb
>
> FAILURE_BUCKET_ID: X64_0x3B_win32k!RGNOBJAPI::RGNOBJAPI+2e
>
> BUCKET_ID: X64_0x3B_win32k!RGNOBJAPI::RGNOBJAPI+2e
>
> Followup: MachineOwner
> ---------
>



 
Reply With Quote
 
Joseph Conway [MSFT]
Guest
Posts: n/a
 
      06-14-2005
Hmmmm, pretty sure I replied to you

 
Reply With Quote
 
Rafael Rivera [Extended64.com]
Guest
Posts: n/a
 
      06-14-2005
I doubt I "must" install them as Windows includes basic-enough support
for my components. I did have them fully installed/configured in my last
state before attempting a format to fix this problem so whether or not
they're installed is irrelevant.

Another note to throw out there - When left completely idle, crashing
does not occur. Thanks for the replies so far!


Rafael Rivera
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/Rafael

Wayne Wastier wrote:
> -snip-
>
>>NVIDIA nForce4 platform drivers NOT installed
>>(except NIC driver)

>
>
> That is a problem in itself. You MUST install the motherboard drivers, all
> of them except for the sound drivers (unless you are using onboard sound)
> http://downloads.guru3d.com/download.php?det=1068
>
>
>
> Wayne
>
>

 
Reply With Quote
 
Rafael Rivera [Extended64.com]
Guest
Posts: n/a
 
      06-14-2005
I must forewarn you these BSODs are very unlikely real ( something
appears to be triggering these random BSODs ) ...

I can send you the kernel memory dump (and the useless mini dump) - Can
you mail me (remove obvious anti-spam tags) with a real email address
that'll receive a 21.3MB RARed memory dump (expands to over 100MB)? Or
maybe I'll just respond with a YouSendIt link...

.... or I can relay information based on commands ...

.... or I can allow some kind of remote interaction ...

Let me know what you want to do.

Rafael Rivera
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/Rafael

Joseph Conway [MSFT] wrote:
> STOP 3B's are very rare actually. Do you have a kernel memory dump from
> this? Or maybe a mini-dump you can send to me?
>

 
Reply With Quote
 
Wayne Wastier
Guest
Posts: n/a
 
      06-14-2005
Doubt all you want. I am telling you, you need the nForce drivers.



"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
message news:(E-Mail Removed)...
>I doubt I "must" install them as Windows includes basic-enough support for
>my components. I did have them fully installed/configured in my last state
>before attempting a format to fix this problem so whether or not they're
>installed is irrelevant.
>
> Another note to throw out there - When left completely idle, crashing does
> not occur. Thanks for the replies so far!
>
>
> Rafael Rivera
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/Rafael
>
> Wayne Wastier wrote:
>> -snip-
>>
>>>NVIDIA nForce4 platform drivers NOT installed
>>>(except NIC driver)

>>
>>
>> That is a problem in itself. You MUST install the motherboard drivers,
>> all of them except for the sound drivers (unless you are using onboard
>> sound)
>> http://downloads.guru3d.com/download.php?det=1068
>>
>>
>>
>> Wayne



 
Reply With Quote
 
Rafael Rivera [Extended64.com]
Guest
Posts: n/a
 
      06-15-2005
Ok, note taken. This doesn't assist in resolving my current problem though.

Rafael Rivera
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/Rafael

Wayne Wastier wrote:
> Doubt all you want. I am telling you, you need the nForce drivers.
>
>
>
> "Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
> message news:(E-Mail Removed)...
>
>>I doubt I "must" install them as Windows includes basic-enough support for
>>my components. I did have them fully installed/configured in my last state
>>before attempting a format to fix this problem so whether or not they're
>>installed is irrelevant.
>>
>>Another note to throw out there - When left completely idle, crashing does
>>not occur. Thanks for the replies so far!
>>
>>
>>Rafael Rivera
>>Extended64 | http://www.extended64.com
>>Blog | http://www.extended64.com/blogs/Rafael
>>
>>Wayne Wastier wrote:
>>
>>>-snip-
>>>
>>>
>>>>NVIDIA nForce4 platform drivers NOT installed
>>>>(except NIC driver)
>>>
>>>
>>>That is a problem in itself. You MUST install the motherboard drivers,
>>>all of them except for the sound drivers (unless you are using onboard
>>>sound)
>>>http://downloads.guru3d.com/download.php?det=1068
>>>
>>>
>>>
>>>Wayne

>
>
>

 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Where is Windows Explorer in Windows-7 ? I'm getting desperate!!!!!!! Valorie McLaughlin Windows 64bit 8 09-13-2010 06:51 AM
Magazines, websites getting desperate RichA Digital Photography 131 07-05-2010 10:18 PM
Re: P&S sellers getting desperate Rich Digital Photography 22 08-23-2009 06:13 AM
Re: P&S sellers getting desperate Miles Bader Digital Photography 14 08-17-2009 03:25 AM
Help I am getting Desperate!! Richard G Carruthers Windows 64bit 10 08-10-2005 10:57 PM



Advertisments