Is the a phone number?

Anyone aware of a phone number where we casn call customer service regarding
the upgrade from 32 >62 xp. As I know im not the oly person with problems
regarding this. Waiting for an email back from "tier 2" is talking longer
then programimg my own operating system.

magnium

actually its 32 bit to 64 bit.
http://support.microsoft.com/common/...h=1&gprid=8599
--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"magnium" <> wrote in message
news:...
> Anyone aware of a phone number where we casn call customer service
> regarding the upgrade from 32 >62 xp. As I know im not the oly person with
> problems regarding this. Waiting for an email back from "tier 2" is
> talking longer then programimg my own operating system.
>

ya...typo

thanks for straightening me out


"Andre Da Costa" <> wrote in message
news:...
> actually its 32 bit to 64 bit.
> http://support.microsoft.com/common/...h=1&gprid=8599
> --
>
> Andre
> http://spaces.msn.com/members/adacosta
> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
> "magnium" <> wrote in message
> news:...
>> Anyone aware of a phone number where we casn call customer service
>> regarding the upgrade from 32 >62 xp. As I know im not the oly person
>> with problems regarding this. Waiting for an email back from "tier 2" is
>> talking longer then programimg my own operating system.
>>
>
>

no prob.
--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Andre Da Costa" <> wrote in message
news:...
> actually its 32 bit to 64 bit.
> http://support.microsoft.com/common/...h=1&gprid=8599
> --
>
> Andre
> http://spaces.msn.com/members/adacosta
> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
> "magnium" <> wrote in message
> news:...
>> Anyone aware of a phone number where we casn call customer service
>> regarding the upgrade from 32 >62 xp. As I know im not the oly person
>> with problems regarding this. Waiting for an email back from "tier 2" is
>> talking longer then programimg my own operating system.
>>
>
>

I called MS a while back, and they said there is no phone number to contact.
You'll have to go through the e-mail process.

Note that MS has been very communicative - it's just the third party they're
working with that sucks.

Magnium,

Sorry to hear that you're having issues with the advancement program. Do
know people are working around the clock to resolve any issues that may be
present. What exactly are you having problems with? I can help communicate
any unknown high priority issues, if any exist.

--
Rafael Rivera
Extended64 | http://www.extended64.com


"magnium" wrote:

> Anyone aware of a phone number where we casn call customer service regarding
> the upgrade from 32 >62 xp. As I know im not the oly person with problems
> regarding this. Waiting for an email back from "tier 2" is talking longer
> then programimg my own operating system.
>
>
>

Thanks for the interest....

I have emailed them 2 weeks ago regarding the problem I am having with the
upgrade exchange program. I feel I am qualified for this as I biult my own
comp and purchased the xp pro oem. I get invalid COA error when ever I
submit my info. I emailed them which was autoreplied to within a couple of
days and then needed to contact tier 2. My feeling on this thing is that
they should get back to their CUSTOMERS in a timley manner and, if they are
having issues, tell us . I have no problem waiting but the fact you dont get
a response for weeks makes me abit angry. If this wasnt microsoft and they
didnt have a monopoly on this area anyone would venture elsewhere.

Just my thoughts.....



"Rafael Rivera [Extended64.com]"
< om> wrote in message
news:447D8D27-4AEC-4FD0-8A6E-...
> Magnium,
>
> Sorry to hear that you're having issues with the advancement program. Do
> know people are working around the clock to resolve any issues that may be
> present. What exactly are you having problems with? I can help communicate
> any unknown high priority issues, if any exist.
>
> --
> Rafael Rivera
> Extended64 | http://www.extended64.com
>
>
> "magnium" wrote:
>
>> Anyone aware of a phone number where we casn call customer service
>> regarding
>> the upgrade from 32 >62 xp. As I know im not the oly person with problems
>> regarding this. Waiting for an email back from "tier 2" is talking longer
>> then programimg my own operating system.
>>
>>
>>

Now im getting "We are unable to process your request at this time" hmmm am i getting closer?


"Rafael Rivera [Extended64.com]" < om> wrote in message news:447D8D27-4AEC-4FD0-8A6E-...
> Magnium,
>
> Sorry to hear that you're having issues with the advancement program. Do
> know people are working around the clock to resolve any issues that may be
> present. What exactly are you having problems with? I can help communicate
> any unknown high priority issues, if any exist.
>
> --
> Rafael Rivera
> Extended64 | http://www.extended64.com
>
>
> "magnium" wrote:
>
>> Anyone aware of a phone number where we casn call customer service regarding
>> the upgrade from 32 >62 xp. As I know im not the oly person with problems
>> regarding this. Waiting for an email back from "tier 2" is talking longer
>> then programimg my own operating system.
>>
>>
>>

Magnium,

When did you purchase your OEM copy of XP Professional?

Rafael Rivera
Extended64 | http://www.extended64.com

magnium wrote:
> Thanks for the interest....
>
> I have emailed them 2 weeks ago regarding the problem I am having with the
> upgrade exchange program. I feel I am qualified for this as I biult my own
> comp and purchased the xp pro oem. I get invalid COA error when ever I
> submit my info. I emailed them which was autoreplied to within a couple of
> days and then needed to contact tier 2. My feeling on this thing is that
> they should get back to their CUSTOMERS in a timley manner and, if they are
> having issues, tell us . I have no problem waiting but the fact you dont get
> a response for weeks makes me abit angry. If this wasnt microsoft and they
> didnt have a monopoly on this area anyone would venture elsewhere.
>
> Just my thoughts.....
>
>
>
> "Rafael Rivera [Extended64.com]"
> < om> wrote in message
> news:447D8D27-4AEC-4FD0-8A6E-...
>
>>Magnium,
>>
>>Sorry to hear that you're having issues with the advancement program. Do
>>know people are working around the clock to resolve any issues that may be
>>present. What exactly are you having problems with? I can help communicate
>>any unknown high priority issues, if any exist.
>>
>>--
>>Rafael Rivera
>>Extended64 | http://www.extended64.com
>>
>>
>>"magnium" wrote:
>>
>>
>>>Anyone aware of a phone number where we casn call customer service
>>>regarding
>>>the upgrade from 32 >62 xp. As I know im not the oly person with problems
>>>regarding this. Waiting for an email back from "tier 2" is talking longer
>>>then programimg my own operating system.
>>>
>>>
>>>
>
>
>

summer 2003
"magnium" <> wrote in message news:...
Now im getting "We are unable to process your request at this time" hmmm am i getting closer?


"Rafael Rivera [Extended64.com]" < om> wrote in message news:447D8D27-4AEC-4FD0-8A6E-...
> Magnium,
>
> Sorry to hear that you're having issues with the advancement program. Do
> know people are working around the clock to resolve any issues that may be
> present. What exactly are you having problems with? I can help communicate
> any unknown high priority issues, if any exist.
>
> --
> Rafael Rivera
> Extended64 | http://www.extended64.com
>
>
> "magnium" wrote:
>
>> Anyone aware of a phone number where we casn call customer service regarding
>> the upgrade from 32 >62 xp. As I know im not the oly person with problems
>> regarding this. Waiting for an email back from "tier 2" is talking longer
>> then programimg my own operating system.
>>
>>
>>