«

"Playing Nice on Usenet"

hehehe. Yeh. Playing nice, and being helpful.

Can you spell p-r-a-t?

dashie wrote:

> Sorry, maybe you weren't aware that OE & Outlook were different
> programs?

They are????? Oh my gawd!

Maybe you weren't aware that 90% of the people with questions like yours
type "Outlook" and really mean Outlook Express. It's not your fault; I
blame Mr. Gates for using the same word.

--
-bts
-Motorcycles defy gravity; cars just suck

dashie wrote:
> Sorry.
>
> You seem to be saying something counter-intuitive.
>
> In order to stop Outlook opening hyperlinks automatically in IE,
> instead of the default browser, I need to update the browser I don't
> want to use (IE)?
>
> Isn't that odd?
>

No. And here's why:

Microsoft changed the way that Outlook Express and Outlook handle
default browser issues when they released IE 5.5.

Prior to IE5.5, hyperlinks displayed in Outlook Express and Outlook
emails where handled by the browser associated with the http protocol,
generally listed under file type "URL: Hypertext Transfer Protocol".
This meant that the default browser would handle these links.

After IE5.5 is installed, Outlook Express will send all hyperlinks to
Internet Explorer, regardless of your default browser settings. (Here's
the part that pertains to you...) Outlook email messages are handled
differently, depending on the format of the email message. If the email
message is formatted using plain or rich text, then hyperlinks are
handled by the default browser, as expected. (Especially this next
part...) However, for emails formatted as HTML, hyperlinks are ALWAYS
handled by Internet Explorer, regardless of the default browser setting.

So what Beauregard was pointing out was that when Microsoft released
Internet Explorer 6, they corrected the bug that was causing that to
happen. Did you try installing IE6 to see if it worked? If not go
ahead and try it.

Just because something may seem to be counter-intuitive does not mean it
is wrong, it just means it's probably a Microsoft product.

I am getting my friend to check her IE version when she gets home. I am
fairly certain it is a version 6 or above (I even think its 7)

Which puts me in the post 5.5 world - where Outlook sends all
hyperlinks to IE.

They did not correct a bug, unless you can show me how to make Outlook
open all hyperlinks in the default browser - by your own admission,
this seems to be impossible.

Tell me how that is a solution to the problem I described in the post -
where I want all hyperlinks (not just plain text or rich text, but HTML
links too) to be sent to FF by default?

Max?
Bo?

You still there?

Cheers,

dashie.

Senti wrote:
(Here's the part that pertains to you...) Outlook email messages are
handled
> differently, depending on the format of the email message. If the email
> message is formatted using plain or rich text, then hyperlinks are
> handled by the default browser, as expected. (Especially this next
> part...) However, for emails formatted as HTML, hyperlinks are ALWAYS
> handled by Internet Explorer, regardless of the default browser setting.
>
> So what Beauregard was pointing out was that when Microsoft released
> Internet Explorer 6, they corrected the bug that was causing that to
> happen. Did you try installing IE6 to see if it worked? If not go
> ahead and try it.
>
> Just because something may seem to be counter-intuitive does not mean it
> is wrong, it just means it's probably a Microsoft product.

Beauregard T. Shagnasty wrote:
> dashie wrote:
>
> > Sorry, maybe you weren't aware that OE & Outlook were different
> > programs?
>
> They are????? Oh my gawd!
>
> Maybe you weren't aware that 90% of the people with questions like yours
> type "Outlook" and really mean Outlook Express. It's not your fault; I
> blame Mr. Gates for using the same word.
>
It's irrelevant whether I knew what 90% of other users call their
programs - *you* assumed that I meant OE when I said Outlook, and
didn't ask for clarification. That's why you got it wrong.
Also - this tickled me:
It's not *my* fault that *you* misunderstood my clearly phrased
question? How gracious of you.

Now, do you know whether I can solve the issue, or were you just
rushing in where angels fear to tread?

dashie wrote:

> Beauregard T. Shagnasty wrote:
>> Maybe you weren't aware that 90% of the people with questions like
>> yours type "Outlook" and really mean Outlook Express. It's not your
>> fault; I blame Mr. Gates for using the same word.
>>
> It's irrelevant whether I knew what 90% of other users call their
> programs - *you* assumed that I meant OE when I said Outlook, and
> didn't ask for clarification. That's why you got it wrong.
> Also - this tickled me:

What tickles me is your initial post. Says Outlook in the subject line.
Goes on to discuss Outlook Express, and cites a link to a solution of a
problem with Outlook Express v 5.5. Does not say anywhere user has
Outlook 97, Outlook 2000, or Outlook 2003, and in a later post you
finally reveal the user's version of IE by stating "I am fairly certain
it is a version 6 or above (I even think its 7)".

Had you said that in the beginning, I or no one else would have told you
to upgrade to version 6, as recommended by the link _you_ cited.

> It's not *my* fault that *you* misunderstood my clearly phrased
> question? How gracious of you.

Clearly phrased? Due to your omission of details, we are guilty of
misunderstanding? How gracious of you!

> Now, do you know whether I can solve the issue, or were you just
> rushing in where angels fear to tread?

No, I'm finished with you. Go ask in a Microsoft group.

--
-bts
-Motorcycles defy gravity; cars just suck

Beauregard T. Shagnasty wrote:
> What tickles me is your initial post. Says Outlook in the subject line.
> Goes on to discuss Outlook Express,

Nope. The quote is:
"I've also seen this which _implies_ that it is not fixable:
"After IE55 is installed, Outlook Express will send all hyperlinks to
Internet Explorer, regardless of your default browser settings.

[Note the following emphasis, in the original, to draw the careful
readers attention to the relevant section]
*Outlook email messages are handled differently*, depending on the
format of the email message. If the email message is formatted using
plain or rich text, then hyperlinks are handled by the default browser,
as expected. However, *for emails formatted as HTML, hyperlinks are
ALWAYS handled by Internet Explorer*, regardless of the default browser
setting." "

and cites a link to a solution of a
> problem with Outlook Express v 5.5.

Not exactly. Solution refers to both OE & Outlook. Read more carefully.

Does not say anywhere user has
> Outlook 97, Outlook 2000, or Outlook 2003,

That's correct. Of course, if you thought it was necessary information,
you would have asked. Did you?

> and in a later post you
> finally reveal the user's version of IE by stating "I am fairly certain
> it is a version 6 or above (I even think its 7)".

Yep. IE is not the essential problem - remember?

> Had you said that in the beginning, I or no one else would have told you
> to upgrade to version 6, as recommended by the link _you_ cited.

Still not reading very carefully there. The upgrade to IE6 would make
sense - even to me - if OE was the origin of the hyperlinks. It isn't.
>
> > It's not *my* fault that *you* misunderstood my clearly phrased
> > question? How gracious of you.
>
> Clearly phrased? Due to your omission of details, we are guilty of
> misunderstanding? How gracious of you!

I did not omit details. You assumed my friend uses it just for email
(Outlook does a lot more than that)
>
> > Now, do you know whether I can solve the issue, or were you just
> > rushing in where angels fear to tread?
>
> No, I'm finished with you. Go ask in a Microsoft group.

Ah. At last - clarity. You don't know how to fix this. Thanks for the
admission.

--
dashie

> Senti wrote:
> (Here's the part that pertains to you...) Outlook email messages are
> handled
>> differently, depending on the format of the email message. If the email
>> message is formatted using plain or rich text, then hyperlinks are
>> handled by the default browser, as expected. (Especially this next
>> part...) However, for emails formatted as HTML, hyperlinks are ALWAYS
>> handled by Internet Explorer, regardless of the default browser setting.
>>
>> So what Beauregard was pointing out was that when Microsoft released
>> Internet Explorer 6, they corrected the bug that was causing that to
>> happen. Did you try installing IE6 to see if it worked? If not go
>> ahead and try it.
>>
>> Just because something may seem to be counter-intuitive does not mean it
>> is wrong, it just means it's probably a Microsoft product.
>

dashie wrote:
> I am getting my friend to check her IE version when she gets home. I am
> fairly certain it is a version 6 or above (I even think its 7)
>
> Which puts me in the post 5.5 world - where Outlook sends all
> hyperlinks to IE.
>
> They did not correct a bug, unless you can show me how to make Outlook
> open all hyperlinks in the default browser - by your own admission,
> this seems to be impossible.
>
> Tell me how that is a solution to the problem I described in the post -
> where I want all hyperlinks (not just plain text or rich text, but HTML
> links too) to be sent to FF by default?
>
> Max?
> Bo?
>
> You still there?
>
> Cheers,
>
> dashie.
>

Where did I say it was impossible?? What I did was quote the article
*you* linked to and tried to direct your attention to what Beauregard
was trying to point out. And that is this:

In the link that YOU provided, it says AT THE TOP that the bug was fixed
in IE6.

Nowhere did I say it was impossible to do what you're trying to do. If
you read the rest of what I posted, then you have an easy way of testing
to see if your friend is being affected by the bug. According to the
link YOU provided, Outlook handles links in a PLAIN TEXT email properly
by opening them in the default browser, but links in an HTML email
improperly, forcing them to open in IE regardless of the default browser
setting.

So have you tried sending a plain text email with a link to your friend?
If she clicks the link and it opens in the default browser, then she's
probably affected by the bug, in which case upgrading to IE 6 should fix
the problem. If that same link opens in IE instead of the default
browser, then your friend most likely has a different issue.

But unless you at least *try* the troubleshooting steps provided, we
won't know if that's what's happening or not, will we?

Typically, when you ask people for assistance, it's because you don't
know the answer. So when they offer advice, why would you dismiss it
out of hand without even trying it? Especially after they explain why
they think it will work? Asking someone for advice when you're stumped
and then dismissing it without any real reason is counter-intuitive.

dashie wrote:
> Beauregard T. Shagnasty wrote:
>> What tickles me is your initial post. Says Outlook in the subject line.
>> Goes on to discuss Outlook Express,
>
> Nope. The quote is:
> "I've also seen this which _implies_ that it is not fixable:
> "After IE55 is installed, Outlook Express will send all hyperlinks to
> Internet Explorer, regardless of your default browser settings.
>
> [Note the following emphasis, in the original, to draw the careful
> readers attention to the relevant section]
> *Outlook email messages are handled differently*, depending on the
> format of the email message. If the email message is formatted using
> plain or rich text, then hyperlinks are handled by the default browser,
> as expected. However, *for emails formatted as HTML, hyperlinks are
> ALWAYS handled by Internet Explorer*, regardless of the default browser
> setting." "

And at the top of the same article, it has an update which says the
issue was corrected in IE6. Which _implies_ that you should update to
IE 6 to correct the issue.

> and cites a link to a solution of a
>> problem with Outlook Express v 5.5.
>
> Not exactly. Solution refers to both OE & Outlook. Read more carefully.
>
> Does not say anywhere user has
>> Outlook 97, Outlook 2000, or Outlook 2003,
>
> That's correct. Of course, if you thought it was necessary information,
> you would have asked. Did you?

When asking for advice, it behooves the requester to include all
relevant information. When talking about software, the version of the
software is *always* relevant. I mean, if someone came to you and said
"I have a problem" and left it at that, how annoyed would you be if you
had to draw any relevant information from them?

>
>> and in a later post you
>> finally reveal the user's version of IE by stating "I am fairly certain
>> it is a version 6 or above (I even think its 7)".
>
> Yep. IE is not the essential problem - remember?

According to the article you posted, it just may be. Until we know FOR
SURE what version of IE and Outlook your friend is using, it is
impossible to rule IE out as being the essential problem.

>
>> Had you said that in the beginning, I or no one else would have told you
>> to upgrade to version 6, as recommended by the link _you_ cited.
>
> Still not reading very carefully there. The upgrade to IE6 would make
> sense - even to me - if OE was the origin of the hyperlinks. It isn't.

And you're the one not reading carefully. Go back to the MS Knowledge
base article that was in the link YOU provided and click the link that
says "View products that this article applies to." There are TWO
programs listed, IE 5.5 and Outlook 2000. No mention of OE in there.

>>> It's not *my* fault that *you* misunderstood my clearly phrased
>>> question? How gracious of you.
>> Clearly phrased? Due to your omission of details, we are guilty of
>> misunderstanding? How gracious of you!
>
> I did not omit details. You assumed my friend uses it just for email
> (Outlook does a lot more than that)

Yes you did omit details. As I mentioned above, when talking about
software, the version is ALWAYS essential. What if your friend came to
you and said "Windows won't allow me to install World of Warcraft."
Wouldn't it help to know they're actually trying to install it on
Windows 3.1?

>>> Now, do you know whether I can solve the issue, or were you just
>>> rushing in where angels fear to tread?
>> No, I'm finished with you. Go ask in a Microsoft group.
>
> Ah. At last - clarity. You don't know how to fix this. Thanks for the
> admission.

Now you're just being childish. Unless your IQ is lower than a stalk of
celery's, then there's no way you'd mistake that for an admission. So
are you stupider than celery or are you childish?

Senti wrote:
> > Senti wrote:
> > (Here's the part that pertains to you...) Outlook email messages are
> > handled
> >> differently, depending on the format of the email message. If the email
> >> message is formatted using plain or rich text, then hyperlinks are
> >> handled by the default browser, as expected. (Especially this next
> >> part...) However, for emails formatted as HTML, hyperlinks are ALWAYS
> >> handled by Internet Explorer, regardless of the default browser setting.
> >>

That's the bit which makes me think that the problem is incurable. I
don't want links, plain text or html, to go to IE. Ever.

> >> So what Beauregard was pointing out was that when Microsoft released
> >> Internet Explorer 6, they corrected the bug that was causing that to
> >> happen. Did you try installing IE6 to see if it worked? If not go
> >> ahead and try it.

Yes. We have had IE7 for some time. I realise there is a close
relationship between IE & OE. We don't use OE, just Outlook. That was
stated at the beginning.

> >>
> >> Just because something may seem to be counter-intuitive does not mean it
> >> is wrong, it just means it's probably a Microsoft product.

Thanks, I get that. Really I do.

> Where did I say it was impossible?? What I did was quote the article
> *you* linked to and tried to direct your attention to what Beauregard
> was trying to point out. And that is this:
>
> In the link that YOU provided, it says AT THE TOP that the bug was fixed
> in IE6.

For Outlook EXPRESS.
>
> Nowhere did I say it was impossible to do what you're trying to do. If
> you read the rest of what I posted, then you have an easy way of testing
> to see if your friend is being affected by the bug. According to the
> link YOU provided, Outlook handles links in a PLAIN TEXT email properly
> by opening them in the default browser, but links in an HTML email
> improperly, forcing them to open in IE regardless of the default browser
> setting.
>
> So have you tried sending a plain text email with a link to your friend?

I'm waiting for her to finish work, log in and reply. But unless
OUTLOOK has this same problem, I doubt that we have the answer here.


> If she clicks the link and it opens in the default browser, then she's
> probably affected by the bug, in which case upgrading to IE 6 should fix
> the problem.

WHY? IE & OUTLOOK are not that closely related.

If that same link opens in IE instead of the default
> browser, then your friend most likely has a different issue.
>

Yes, and I doubt it is unique to her. Is this the first time an Outlook
home user has wanted to use FF as default, and discovered this
behaviour (I dont think it's a bug, as such)?
> But unless you at least *try* the troubleshooting steps provided, we
> won't know if that's what's happening or not, will we?
>
> Typically, when you ask people for assistance, it's because you don't
> know the answer. So when they offer advice, why would you dismiss it
> out of hand without even trying it?

Have you ever asked a question, like 'how do you fix the shower?' and
the repeated reply comes - 'go and have a bath?

Especially after they explain why
> they think it will work?

No, really, a bath will get you just as clean!

Asking someone for advice when you're stumped
> and then dismissing it without any real reason is counter-intuitive.

Just put the plug in the plughole!