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Brainteaser w/ $5 Reward! Logitech X-530 Center Channel Doesn't Work Properly

 
 
Dave
Guest
Posts: n/a
 
      10-30-2006
Hello,
Here's a challenge for anyone who knows
something about computer audio: if you can solve this,
then I give you my respect, and I will paypal you $5 (for
the first response that correctly solves this problem for me).

-----------------------------------------------------------------------------------------
[SHORT STATEMENT OF THE PROBLEM]
Problem: I can't get the center channel to work from my Logitech X-530
5.1 speaker system.
Sound card works - I can hear the center when I plug headphones into
the subwoofer/center jack.
Logitech X-530 works - I can play an iPod into the subwoofer/center
jack and it comes out.
BUT, when they are connected, there is no sound from the center
channel. Every other channel works fine.
Here's a diagram: http://bacg.org/X530.gif

-----------------------------------------------------------------------------------------------------
[LONG STATEMENT OF THE PROBLEM AND WHAT I'VE TRIED]

Problem: I can't get the center channel to work from my Logitech X-530
5.1 speaker system.

System:
Gateway PIII/933, 1GB RAM, XP Pro, 100GB HD
Audio Excel AV512 5.1 channel card
VLC Media/DVD player with AC3filter plugin for Dolby Digital
Logitech X-530 5.1 speaker system

What I've Tried:

1. I returned the X-530 to OfficeMax and got another one - same
problem.

2. See the following diagram: http://bacg.org/X530.gif

This is a diagram of two configurations that WORK. I mean that
the center channel dialogue is audible.

In case (1), I can hear the center channel out of the RIGHT side
of my HEADPHONES. I can also hear the right channel of the iPOD
out of the X-530 system.

In case (2), I can hear the center channel out of the RIGHT front
speaker of the X-530.

So, it's clear that the SOUND CARD is OK, and that the X-530
is working. But TOGETHER, they don't work.

3. When I connect the X-530's triple-jack to the front L/R, rear L/R,
and center/sub ports of the sound card, every channel comes out,
including sub, except there is no center channel. There is no
sound...just a little bit of static. I went through you FAQ about
testing the X-530's analog inputs with iPod (see below). There is no
problem.

4. Testing the sound card: I can hear the center channel by plugging
headphones directly into the center/sub output port on the sound card.
It comes out the right side. The left side is the subwoofer.

5. If I switch the jacks around, then the center channel comes out!
For example, if I take the green jack (front L/R) and plug it into
the orange port on the sound card (center/sub), then I hear the
center channel come out of the right front speaker!

6. If I plug an iPod into each of the X-530's triple-jacks, then
it works fine. For example, if I plug the X-530's orange (center/sub)
plug into the headphone jack of the iPod, then the center channel comes
out the center channel (and sub).

If you could follow my description, then perhaps you can
see why I'm pulling out all my hairs. I can test the output from
the sound card, and everything works. I can test the X-530, and
everything works. But when I connect everything together, it doesn't
work!

Do you have any ideas? Thank you in advance for any help! The $5
is waiting for your expert solution!

Regards,
David

 
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Bucky Breeder
Guest
Posts: n/a
 
      10-30-2006
"Dave" <> loquaciously articulated in
news: ups.com:
>
> Hello,
>
> [...]
>
> Logitech X-530 5.1 speaker system.
>
> [...]



Logitech... Errrrrggggghhhhh... If the set comes with special software,
you might connect the hardware, then re-install the software - but with
speakers, it shouldn't matter in Windows XP.

You did not say this:

Control Panel > Sounds and Audio Devices > double-click >
Speaker settings > Advanced > Dropdown menu > pick (1) - problably the
one that says "5.1", but if not, experiment

Performance > most likely "Best" all around, but experiment

Hmmm... Have to pass on the $5. (USA, Hong Kong or Canadian?) At any
rate, it'd likely just put me in a higher tax bracket, and I can't have
that happen, can I?

--
The people in the village were real poor, so none of the children
had any toys. But this one little boy had gotten an old enema bag
and filled it with rocks, and he would go around and whap the other
children across the face with it. Man, I think my heart almost
broke for all the compassion I felt when deeply contemplating that.
Later the little boy came up and offered to give me his toy. This
was too much! I reached out my hand, but then he ran away.

I chased him down and took the enema bag away from him, saying,
"It's *mine* now! You *gave* it to me!"

He cried a little - but that's the way of these people.
 
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Meat Plow
Guest
Posts: n/a
 
      10-30-2006
On Mon, 30 Oct 2006 12:18:14 -0800, Dave Has Frothed:

> Do you have any ideas? Thank you in advance for any help! The $5
> is waiting for your expert solution!


Buy a different brand of speakers.

--
Pierre Salinger Memorial Hook, Line & Sinker, June 2004

COOSN-266-06-25794
 
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DanR
Guest
Posts: n/a
 
      10-30-2006
Dave wrote:
> Hello,
> Here's a challenge for anyone who knows
> something about computer audio: if you can solve this,
> then I give you my respect, and I will paypal you $5 (for
> the first response that correctly solves this problem for me).
>
> -----------------------------------------------------------------------------------------
> [SHORT STATEMENT OF THE PROBLEM]
> Problem: I can't get the center channel to work from my Logitech X-530
> 5.1 speaker system.
> Sound card works - I can hear the center when I plug headphones into
> the subwoofer/center jack.
> Logitech X-530 works - I can play an iPod into the subwoofer/center
> jack and it comes out.
> BUT, when they are connected, there is no sound from the center
> channel. Every other channel works fine.
> Here's a diagram: http://bacg.org/X530.gif
>
> -----------------------------------------------------------------------------------------------------
> [LONG STATEMENT OF THE PROBLEM AND WHAT I'VE TRIED]
>
> Problem: I can't get the center channel to work from my Logitech X-530
> 5.1 speaker system.
>
> System:
> Gateway PIII/933, 1GB RAM, XP Pro, 100GB HD
> Audio Excel AV512 5.1 channel card
> VLC Media/DVD player with AC3filter plugin for Dolby Digital
> Logitech X-530 5.1 speaker system
>
> What I've Tried:
>
> 1. I returned the X-530 to OfficeMax and got another one - same
> problem.
>
> 2. See the following diagram: http://bacg.org/X530.gif
>
> This is a diagram of two configurations that WORK. I mean that
> the center channel dialogue is audible.
>
> In case (1), I can hear the center channel out of the RIGHT side
> of my HEADPHONES. I can also hear the right channel of the iPOD
> out of the X-530 system.
>
> In case (2), I can hear the center channel out of the RIGHT front
> speaker of the X-530.
>
> So, it's clear that the SOUND CARD is OK, and that the X-530
> is working. But TOGETHER, they don't work.
>
> 3. When I connect the X-530's triple-jack to the front L/R, rear L/R,
> and center/sub ports of the sound card, every channel comes out,
> including sub, except there is no center channel. There is no
> sound...just a little bit of static. I went through you FAQ about
> testing the X-530's analog inputs with iPod (see below). There is no
> problem.
>
> 4. Testing the sound card: I can hear the center channel by plugging
> headphones directly into the center/sub output port on the sound card.
> It comes out the right side. The left side is the subwoofer.
>
> 5. If I switch the jacks around, then the center channel comes out!
> For example, if I take the green jack (front L/R) and plug it into
> the orange port on the sound card (center/sub), then I hear the
> center channel come out of the right front speaker!
>
> 6. If I plug an iPod into each of the X-530's triple-jacks, then
> it works fine. For example, if I plug the X-530's orange (center/sub)
> plug into the headphone jack of the iPod, then the center channel
> comes out the center channel (and sub).
>
> If you could follow my description, then perhaps you can
> see why I'm pulling out all my hairs. I can test the output from
> the sound card, and everything works. I can test the X-530, and
> everything works. But when I connect everything together, it doesn't
> work!
>
> Do you have any ideas? Thank you in advance for any help! The $5
> is waiting for your expert solution!
>
> Regards,
> David


.... could it be an out-of-phase problem. Maybe the center channel is
canceling itself at some point in your hookup. With a much simpler setup I
connected one speaker to the output of my sound card. Because I only had the
one speaker I tried to mult the left and right signals using a Y connector.
But the signals were out of phase and mono and center stereo signals
cancelled.
Maybe your problem is similar. Maybe not.


 
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G. Morgan
Guest
Posts: n/a
 
      10-31-2006
On 30 Oct 2006 12:18:14 -0800, "Dave" <> wrote:

> Do you have any ideas? Thank you in advance for any help! The $5
>is waiting for your expert solution!



I have the same speakers.

You didn't give enough info to totally solve it, what sound card?

Go into the sound card config that the manufacturer provided, and set
it up for the right input/output. That utility will have various
configuration modes.


You should be using "line in" for the AUX devices, it's a matter of
telling the sound card what you have hooked up that determines what
goes to the other inputs.




--

-Graham
(remove the double e's to email)
 
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Dave
Guest
Posts: n/a
 
      10-31-2006
Hello Bucky, thanks for the response. I setup the software that came
with the sound
card, which is an Audio Excel AV512. The part that kills me is that
sound comes
out of the sound card correctly. It's easy to test. Take a set of
walkman or ipod
headphones. Plug it into the back of the sound card with 5.1 analog
outputs.
You should hear Front L/R out of one jack, then Rear L/R out of another
jack,
and Sub/Center out of the last jack. In other words, the sound card is
outputting
the correct sounds, so it's not from the sound card.

Ah well, maybe the $5 is not enough incentive...if I had thought of the
bounty
before I fiddled around with things, and calculated a penny for every
minute
I spent on this problem, I could have offered $50!

Take care

Bucky Breeder wrote:
> "Dave" <> loquaciously articulated in
> news: ups.com:
> >
> > Hello,
> >
> > [...]
> >
> > Logitech X-530 5.1 speaker system.
> >
> > [...]

>
>
> Logitech... Errrrrggggghhhhh... If the set comes with special software,
> you might connect the hardware, then re-install the software - but with
> speakers, it shouldn't matter in Windows XP.
>
> You did not say this:
>
> Control Panel > Sounds and Audio Devices > double-click >
> Speaker settings > Advanced > Dropdown menu > pick (1) - problably the
> one that says "5.1", but if not, experiment
>
> Performance > most likely "Best" all around, but experiment
>
> Hmmm... Have to pass on the $5. (USA, Hong Kong or Canadian?) At any
> rate, it'd likely just put me in a higher tax bracket, and I can't have
> that happen, can I?
>
> --
> The people in the village were real poor, so none of the children
> had any toys. But this one little boy had gotten an old enema bag
> and filled it with rocks, and he would go around and whap the other
> children across the face with it. Man, I think my heart almost
> broke for all the compassion I felt when deeply contemplating that.
> Later the little boy came up and offered to give me his toy. This
> was too much! I reached out my hand, but then he ran away.
>
> I chased him down and took the enema bag away from him, saying,
> "It's *mine* now! You *gave* it to me!"
>
> He cried a little - but that's the way of these people.


 
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Dave
Guest
Posts: n/a
 
      10-31-2006
Hah! I am seriously considering it! If I return these speakers then I
certainly won't get another set of Logitechs.

Thanks

Meat Plow wrote:
> On Mon, 30 Oct 2006 12:18:14 -0800, Dave Has Frothed:
>
> > Do you have any ideas? Thank you in advance for any help! The $5
> > is waiting for your expert solution!

>
> Buy a different brand of speakers.
>
> --
> Pierre Salinger Memorial Hook, Line & Sinker, June 2004
>
> COOSN-266-06-25794


 
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Dave
Guest
Posts: n/a
 
      10-31-2006
Hello Dan,
Hey...that sounds like a very interesting idea. I was thinking about
something
along those lines...that the center/sub is cancelling each other, or
the sub
is overriding the center. I will fiddle around with some mono jacks and
see if
can separate the two channels.

Thanks for the idea!
David

DanR wrote:
> Dave wrote:
> > Hello,
> > Here's a challenge for anyone who knows
> > something about computer audio: if you can solve this,
> > then I give you my respect, and I will paypal you $5 (for
> > the first response that correctly solves this problem for me).
> >
> > -----------------------------------------------------------------------------------------
> > [SHORT STATEMENT OF THE PROBLEM]
> > Problem: I can't get the center channel to work from my Logitech X-530
> > 5.1 speaker system.
> > Sound card works - I can hear the center when I plug headphones into
> > the subwoofer/center jack.
> > Logitech X-530 works - I can play an iPod into the subwoofer/center
> > jack and it comes out.
> > BUT, when they are connected, there is no sound from the center
> > channel. Every other channel works fine.
> > Here's a diagram: http://bacg.org/X530.gif
> >
> > -----------------------------------------------------------------------------------------------------
> > [LONG STATEMENT OF THE PROBLEM AND WHAT I'VE TRIED]
> >
> > Problem: I can't get the center channel to work from my Logitech X-530
> > 5.1 speaker system.
> >
> > System:
> > Gateway PIII/933, 1GB RAM, XP Pro, 100GB HD
> > Audio Excel AV512 5.1 channel card
> > VLC Media/DVD player with AC3filter plugin for Dolby Digital
> > Logitech X-530 5.1 speaker system
> >
> > What I've Tried:
> >
> > 1. I returned the X-530 to OfficeMax and got another one - same
> > problem.
> >
> > 2. See the following diagram: http://bacg.org/X530.gif
> >
> > This is a diagram of two configurations that WORK. I mean that
> > the center channel dialogue is audible.
> >
> > In case (1), I can hear the center channel out of the RIGHT side
> > of my HEADPHONES. I can also hear the right channel of the iPOD
> > out of the X-530 system.
> >
> > In case (2), I can hear the center channel out of the RIGHT front
> > speaker of the X-530.
> >
> > So, it's clear that the SOUND CARD is OK, and that the X-530
> > is working. But TOGETHER, they don't work.
> >
> > 3. When I connect the X-530's triple-jack to the front L/R, rear L/R,
> > and center/sub ports of the sound card, every channel comes out,
> > including sub, except there is no center channel. There is no
> > sound...just a little bit of static. I went through you FAQ about
> > testing the X-530's analog inputs with iPod (see below). There is no
> > problem.
> >
> > 4. Testing the sound card: I can hear the center channel by plugging
> > headphones directly into the center/sub output port on the sound card.
> > It comes out the right side. The left side is the subwoofer.
> >
> > 5. If I switch the jacks around, then the center channel comes out!
> > For example, if I take the green jack (front L/R) and plug it into
> > the orange port on the sound card (center/sub), then I hear the
> > center channel come out of the right front speaker!
> >
> > 6. If I plug an iPod into each of the X-530's triple-jacks, then
> > it works fine. For example, if I plug the X-530's orange (center/sub)
> > plug into the headphone jack of the iPod, then the center channel
> > comes out the center channel (and sub).
> >
> > If you could follow my description, then perhaps you can
> > see why I'm pulling out all my hairs. I can test the output from
> > the sound card, and everything works. I can test the X-530, and
> > everything works. But when I connect everything together, it doesn't
> > work!
> >
> > Do you have any ideas? Thank you in advance for any help! The $5
> > is waiting for your expert solution!
> >
> > Regards,
> > David

>
> ... could it be an out-of-phase problem. Maybe the center channel is
> canceling itself at some point in your hookup. With a much simpler setup I
> connected one speaker to the output of my sound card. Because I only had the
> one speaker I tried to mult the left and right signals using a Y connector.
> But the signals were out of phase and mono and center stereo signals
> cancelled.
> Maybe your problem is similar. Maybe not.


 
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Dave
Guest
Posts: n/a
 
      10-31-2006
Hello Graham,
Sorry if I hid the details in the "long" explanation. That longer
description
includes the system components, including sound card, etc. I did setup
the sound card for 5.1 sound. Once again, the sound card jacks are
putting
out the correct sound...you can hear it. But when it gets connected to
the
X-530, the center never makes a peep.

G. Morgan wrote:
> On 30 Oct 2006 12:18:14 -0800, "Dave" <> wrote:
>
> > Do you have any ideas? Thank you in advance for any help! The $5
> >is waiting for your expert solution!

>
>
> I have the same speakers.
>
> You didn't give enough info to totally solve it, what sound card?
>
> Go into the sound card config that the manufacturer provided, and set
> it up for the right input/output. That utility will have various
> configuration modes.
>
>
> You should be using "line in" for the AUX devices, it's a matter of
> telling the sound card what you have hooked up that determines what
> goes to the other inputs.
>
>
>
>
> --
>
> -Graham
> (remove the double e's to email)


 
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Bucky Breeder
Guest
Posts: n/a
 
      10-31-2006
"Dave" <> loquaciously articulated in
news: ups.com:
>
> Hello Bucky, thanks for the response. I setup the software that
> came with the sound > card, which is an Audio Excel AV512. The part
> that kills me is > that sound comes > out of the sound card
> correctly. It's easy to test. Take a set of > walkman or ipod
> headphones. Plug it into the back of the sound card with 5.1
> analog outputs. > You should hear Front L/R out of one jack, then
> Rear L/R out of > another jack, > and Sub/Center out of the last
> jack. In other words, the sound > card is outputting
> the correct sounds, so it's not from the sound card.
>
> Ah well, maybe the $5 is not enough incentive...if I had thought
> of the bounty > before I fiddled around with things, and calculated
> a penny for > every minute > I spent on this problem, I could have
> offered $50!
>
> Take care



Hmmm... 50 bucks, ehhh? I know what you're saying because if I had a
nickel for everytime I've been through something like that, I'd be
about 25˘ richer today!

If your Windows settings are OK, and your sound card is verifiably
OK, then it must be the speaker set - I would think. Perhaps someone
you know has another brand of 5.1's you could borrow and test with
your config - for a sanity-check. (Maybe even get a pair from
Circuit City, try 'em, then just return them for the refund.)

I've got a set by Altec Lansing - 5.1's, using a Realistic 5.1 card -
and they are *killer* - I love it when my neighbors complain about my
bass, after they were walking out front on the sidewalk, and I was in
my media room. I really feel satisfied with results from my modest
investment, but I'm all like "Awww, I'm *soooo* sorry. I'll attend to
that right away."

LOL! Then I turn up the music a couple of notches! Then they call the
cops, but by the time the cop-mobiles howl up into my yard, I've
turned off the music, and I show the cops my little-bitty speakers,
and shrug my shoulders and say "those people must be on meds or
something."

Then when the cops apologize to me, and are gone, I put vegetable oil
all over the sidewalk and crank up the music 'til the walls shake!

My family attorney said I probably won't have to pay for her
replacement hip because she was old and this type of injury is quite
common at that age.

I'm sharing this wit 'cha: I went through very similar cycles with
both a Logitech keyboard and a Logitech web camera - and I *hate*
'em, *hate* 'em, errrggghhh, don't like 'em very much at all. When I
finally gave it up, and switched to a different brand, everything
went smoooooth as silllkkkk... That's all I'm saying.

--

One thing kids like is to be tricked. For instance, I was
going to take my little nieces and nephews to Disneyland,
but instead I drove them to an old burned-out warehouse.

"Oh, no," I exclaimed, "Disneyland has burned down."

They cried and cried... but I think that deep, deep down,
they maybe thought it was a pretty good joke.

I started to drive them over to the real Disneyland, but it was
getting pretty late and I didn't want to miss the Oprah show.

I pride myself on being "the sensitive type."
 
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