Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computing > Computer Support > Major boot issue after installing Norton SystemWorks 2006...

Reply
Thread Tools

Major boot issue after installing Norton SystemWorks 2006...

 
 
Registered Jack
Guest
Posts: n/a
 
      09-16-2006
I'm having a problem with Norton SystemWorks 2006 and Norton GoBack. I
installed both. And at the same time, I uninstalled my Avast 4.7
Antivirus just after the Norton installation, thinking I can just
restart once instead of twice for the changes to take(that could have
been my first problem).

Here's what's happening now. It boots to the Norton GoBack screen, a
blue countdown bar moves from right to left inside a grey box, and I get
the "Windows did not boot up successfully. A recent hardware or software
change might have caused this" screen, with some boot options(did I say
this was Windows XP?). I tried Safe Mode and Last Known Good
Configuration, but it reboots, goes right to the Norton GoBack boot
screen again, then to the "Windows did not boot up successfully" screen,
in some kind of bizarre loop.

Anything I can do, short of wiping the drive? I'm familiar with
Recovery Console, but I wouldn't know which commands I'd need to use. I
have access to other XP machines if I need to create any diagnostic disks.
 
Reply With Quote
 
 
 
 
thanatoid
Guest
Posts: n/a
 
      09-16-2006
Registered Jack <(E-Mail Removed)> wrote in
news:H_NOg.19568$(E-Mail Removed):

> I'm having a problem with Norton SystemWorks 2006 and
> Norton GoBack. I installed both. And at the same time, I
> uninstalled my Avast 4.7 Antivirus just after the Norton
> installation, thinking I can just restart once instead of
> twice for the changes to take(that could have been my first
> problem).
>
> Here's what's happening now. It boots to the Norton GoBack
> screen, a blue countdown bar moves from right to left
> inside a grey box, and I get the "Windows did not boot up
> successfully. A recent hardware or software change might
> have caused this" screen, with some boot options(did I say
> this was Windows XP?). I tried Safe Mode and Last Known
> Good Configuration, but it reboots, goes right to the
> Norton GoBack boot screen again, then to the "Windows did
> not boot up successfully" screen, in some kind of bizarre
> loop.
>
> Anything I can do, short of wiping the drive? I'm familiar
> with Recovery Console, but I wouldn't know which commands
> I'd need to use. I have access to other XP machines if I
> need to create any diagnostic disks.
>


I can't help you much, but I will tell you this. NEVER install
any special "system" or "security" software before uninstalling
the one(s) you had before and rebooting and cleaning the
registry with a 3rd party reg cleaner and rebooting again. And
disconnect from the net and turn all the other programs off when
you do stuff like that.

Also, I have read a LOT of VERY bad things about Norton. It was
great 10-15 years ago, but apparently no longer. (I have never
used it personally. There are thousands of alternatives to
everything.)

As for whether you will have to wipe the drive and start all
over, I'm sure more knowledgeable people than me will tell you
what your options are.
 
Reply With Quote
 
 
 
 
Pennywise@DerryMaine.Gov
Guest
Posts: n/a
 
      09-16-2006
Registered Jack <(E-Mail Removed)> wrote:

>I'm having a problem with Norton SystemWorks 2006 and Norton GoBack. I
>installed both. And at the same time, I uninstalled my Avast 4.7
>Antivirus just after the Norton installation, thinking I can just
>restart once instead of twice for the changes to take(that could have
>been my first problem).
>
>Here's what's happening now. It boots to the Norton GoBack screen, a
>blue countdown bar moves from right to left inside a grey box, and I get
>the "Windows did not boot up successfully. A recent hardware or software
>change might have caused this" screen, with some boot options(did I say
>this was Windows XP?). I tried Safe Mode and Last Known Good
>Configuration, but it reboots, goes right to the Norton GoBack boot
>screen again, then to the "Windows did not boot up successfully" screen,
>in some kind of bizarre loop.
>
>Anything I can do, short of wiping the drive? I'm familiar with
>Recovery Console, but I wouldn't know which commands I'd need to use. I
>have access to other XP machines if I need to create any diagnostic disks.


Never used goback, understand it's bad thing, and that it writes to
the MBR.

Run the XP recovery console http://support.microsoft.com/kb/314058/
run FIXMBR and FIXBOOT,

That should remove goback - if so start using ERUNT
http://www.larshederer.homepage.t-online.de/erunt/ if you need a
restore function.

--
1000 virtual cars racing at the same time - Trackmania Sunrise
http://www.gametrailers.com/umwatcher.php?id=12321
 
Reply With Quote
 
Registered Jack
Guest
Posts: n/a
 
      09-17-2006
Fixed it!!

First I ran fixboot and fixmbr from the Recovery Console. It got to the
Windows XP screen, but then flashed another error: "autochk program
not found - skipping AUTOCHECK," then the reboot cycle would continue.

I googled the error message, and found other forum threads dealing with
the same issue. Each one suggested running a program from the DOS boot
disk called PTEdit. It's supposed to let you change the hex value of
the partition back to what it's supposed to be.

I ran the app and, sure enough, Norton GoBack changed the hex value to
44. I changed it 07, which is what it's supposed to be, and it booted
straight up to the desktop. I then went straight to Add/Remove
Programs, where I ripped that Symantec **** out with great dispatch.

Yep, Google is our friend. Case closed.

http://www.velocityreviews.com/forums/(E-Mail Removed) wrote:
> Registered Jack <(E-Mail Removed)> wrote:
>
>> I'm having a problem with Norton SystemWorks 2006 and Norton GoBack. I
>> installed both. And at the same time, I uninstalled my Avast 4.7
>> Antivirus just after the Norton installation, thinking I can just
>> restart once instead of twice for the changes to take(that could have
>> been my first problem).
>>
>> Here's what's happening now. It boots to the Norton GoBack screen, a
>> blue countdown bar moves from right to left inside a grey box, and I get
>> the "Windows did not boot up successfully. A recent hardware or software
>> change might have caused this" screen, with some boot options(did I say
>> this was Windows XP?). I tried Safe Mode and Last Known Good
>> Configuration, but it reboots, goes right to the Norton GoBack boot
>> screen again, then to the "Windows did not boot up successfully" screen,
>> in some kind of bizarre loop.
>>
>> Anything I can do, short of wiping the drive? I'm familiar with
>> Recovery Console, but I wouldn't know which commands I'd need to use. I
>> have access to other XP machines if I need to create any diagnostic disks.

>
> Never used goback, understand it's bad thing, and that it writes to
> the MBR.
>
> Run the XP recovery console http://support.microsoft.com/kb/314058/
> run FIXMBR and FIXBOOT,
>
> That should remove goback - if so start using ERUNT
> http://www.larshederer.homepage.t-online.de/erunt/ if you need a
> restore function.
>

 
Reply With Quote
 
Pennywise@DerryMaine.Gov
Guest
Posts: n/a
 
      09-17-2006
Registered Jack <(E-Mail Removed)> wrote:

>Fixed it!!
>
>First I ran fixboot and fixmbr from the Recovery Console. It got to the
> Windows XP screen, but then flashed another error: "autochk program
>not found - skipping AUTOCHECK," then the reboot cycle would continue.
>
>I googled the error message, and found other forum threads dealing with
>the same issue. Each one suggested running a program from the DOS boot
>disk called PTEdit. It's supposed to let you change the hex value of
>the partition back to what it's supposed to be.
>
>I ran the app and, sure enough, Norton GoBack changed the hex value to
>44. I changed it 07, which is what it's supposed to be, and it booted
>straight up to the desktop. I then went straight to Add/Remove
>Programs, where I ripped that Symantec **** out with great dispatch.


Nice one! Most people would of just format'd and reinstalled
(admitting defeat) - an attaboy for editing a partition table to
revive a system

>Yep, Google is our friend. Case closed.


http://youtube.com/ and I are getting pretty chummy, so many music
videos so little time.

>(E-Mail Removed) wrote:
>> Registered Jack <(E-Mail Removed)> wrote:
>>
>>> I'm having a problem with Norton SystemWorks 2006 and Norton GoBack. I
>>> installed both. And at the same time, I uninstalled my Avast 4.7
>>> Antivirus just after the Norton installation, thinking I can just
>>> restart once instead of twice for the changes to take(that could have
>>> been my first problem).
>>>
>>> Here's what's happening now. It boots to the Norton GoBack screen, a
>>> blue countdown bar moves from right to left inside a grey box, and I get
>>> the "Windows did not boot up successfully. A recent hardware or software
>>> change might have caused this" screen, with some boot options(did I say
>>> this was Windows XP?). I tried Safe Mode and Last Known Good
>>> Configuration, but it reboots, goes right to the Norton GoBack boot
>>> screen again, then to the "Windows did not boot up successfully" screen,
>>> in some kind of bizarre loop.
>>>
>>> Anything I can do, short of wiping the drive? I'm familiar with
>>> Recovery Console, but I wouldn't know which commands I'd need to use. I
>>> have access to other XP machines if I need to create any diagnostic disks.

>>
>> Never used goback, understand it's bad thing, and that it writes to
>> the MBR.
>>
>> Run the XP recovery console http://support.microsoft.com/kb/314058/
>> run FIXMBR and FIXBOOT,
>>
>> That should remove goback - if so start using ERUNT
>> http://www.larshederer.homepage.t-online.de/erunt/ if you need a
>> restore function.
>>



--
1000 virtual cars racing at the same time - Trackmania Sunrise
http://www.gametrailers.com/umwatcher.php?id=12321
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Slow XP Pro SP2 startup after installing Norton SystemWorks 2006 Premier. Sunny Computer Support 12 12-23-2005 04:29 PM
alternatives to Norton SystemWorks?? \WellbutrinŽ\ Computer Support 4 12-05-2003 10:42 PM
Norton Anti-Virus or SystemWorks Installation Problems Mitchell Greer Computer Support 2 12-05-2003 03:53 AM
Norton Systemworks and NAV Neil Touchet Computer Support 3 11-17-2003 10:44 PM
Norton SystemWorks + XP needs Administrator access fun-ding@intro-tech.nohyphens.com Computer Support 2 08-26-2003 10:04 PM



Advertisments