"Jimchip" <> wrote in message
news:...
> On 2006-07-26, John Porcella <> wrote:
>> I have bought a WinXP Home Edition upgrade disk. However, it will not
>> upgrade my Win 98SE operating system. MS Support tells me that it is
>> because my Win98SE installation has become corrupted, which I can well
>> believe given the slight problems/errors the PC keeps giving me.
>> Apparently
>> I need to re-install Win98SE before upgrading.
>>
>> I have the original Win 98SE disk, but I do not know what has happened to
>> the box it came in which had the product code to enter. Is the code
>> somewhere in the system? All software is original and not pirated or
>> copied.
>
> My key is directly on the manual, not the box. The registry key idea in
> Ben's message is the best approach if you don't have the manual. You can
> get in touch with MS and explain the situation. Then, take little trip
> on a slow boat to China and MS will finally have responded by the time
> you return.
Ahmm.... there is one problem with that last statement. I don't know if you
have heard but... Windows 98SE is no longer supported by Microsoft and you
may have a problem getting answers from them. You can try, but it will be a
"canoe trip with no oars" to China. LOL
You can find Microsoft's Windows Life-Cycle Policy here. It was recently
updated and shortened on July 7, 2006.
http://www.microsoft.com/windows/lifecycle/default.mspx
Do an clean install of Windows XP from the upgrade CD.
It will tell you that no previous version has been found and ask you to
locate it. That is where you insert the Win 98 CD and point the XP
installer there. After the installer confirms the CD is real by reading
something from the disk the installation should continue and ask you to
re-insert the Windows XP upgrade CD. If you don't have a Win 98 disk that
is working. You can try and borrow one from a friend. As long as it sees a
previous OS it should install. No product code required, except for the
WinXP one of course.
eBay is a good place to look for old OS install disks, and P2P file sharing
like Kazza are too (if you can burn an iso image to a cd.) However, be
aware that activity of this type is considered illegal. Plus the sellers on
eBay who sell this stuff are not to be trusted, and could make you spend
more money than the disk is actually worth. (the disk is probably only worth
about $1 - $2.00 US) In either case these acts are punishable by up to 5
years in prison and a $250,000.00 US fine.
Dang these catch 22's. You can't get help from MS, but they won't let you
use someone else's OS disk to upgrade from. Even when you had the original
OS disk in the first place.
Good luck anyway!
Happy Computing!