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beware of VONAGE! Don't sign up! I whish someone had warned me...

 
 
big D
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      06-11-2006
I just ordered Vonage and I reeeeeally whish I hadn't done that.
Suddenly, I am having problems with internet and I've had the same
internet service for whole two years with no problems at all. I talked
to two inarticulate women in India who tried to help but couldn't. I
spent 40 minutes talking to them and another 40 minutes waiting on hold
to talk to someone else.

At this point, I'm just trying to cancel it, which is NOT EASY to say
the least.

I whish I read the 28 PAGES OF COMPLAINTS AGAINST vonage on
www.consumeraffairs.com (I never would have ordered this stupid
service.)

Don't do it!

Tell others about it!

I whish someone had warned me!

 
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me
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      06-11-2006

"big D" <> wrote in message
news: ups.com...
>I just ordered Vonage and I reeeeeally whish I hadn't done that.
> Suddenly, I am having problems with internet and I've had the same
> internet service for whole two years with no problems at all. I talked
> to two inarticulate women in India who tried to help but couldn't. I
> spent 40 minutes talking to them and another 40 minutes waiting on hold
> to talk to someone else.
>
> At this point, I'm just trying to cancel it, which is NOT EASY to say
> the least.
>
> I whish I read the 28 PAGES OF COMPLAINTS AGAINST vonage on
> www.consumeraffairs.com (I never would have ordered this stupid
> service.)
>
> Don't do it!
>
> Tell others about it!
>
> I whish someone had warned me!
>


I've had Vonage since October and had no problems.I think the complaints are
only from a very small percentage of people


 
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Bad Boy
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      06-11-2006
"big D" <> wrote in message
news: ups.com...
>I just ordered Vonage and I reeeeeally whish I hadn't done that.
> Suddenly, I am having problems with internet and I've had the same
> internet service for whole two years with no problems at all. I talked
> to two inarticulate women in India who tried to help but couldn't. I
> spent 40 minutes talking to them and another 40 minutes waiting on hold
> to talk to someone else.
>
> At this point, I'm just trying to cancel it, which is NOT EASY to say
> the least.
>
> I whish I read the 28 PAGES OF COMPLAINTS AGAINST vonage on
> www.consumeraffairs.com (I never would have ordered this stupid
> service.)
>
> Don't do it!
>
> Tell others about it!
>
> I whish someone had warned me!
>


Been with them for about 6 months now. The only problem I've ever had was
getting my landline number ported from BellSouth-- that took a few months.
But service is good and everything works as advertised.

If you think it's interfering with your internet, try unplugging your phone
adaptor and see if the problems go away. If they do, you may have a bad
phone adaptor. Another option is to reduce the bandwidth Vonage uses. You
can do that from your Vonage account management page.


BB


 
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