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Royal Camera & Video doesn't honor posted prices

 
 
Don Wiss
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      12-03-2004
On Thu, 02 Dec 2004 07:44:01 GMT, Tony <> wrote:

>Send the camera back.


> You'll end up out
>the shipping, but that is a pretty small loss considering what those sharks
>might have done to you.


On their web site I find: "All returns are subject to a 5% restocking
charge and shipping charges are not refundable." So if she sends it back
she will have to pay $210 and she will have no recourse for a refund of it.
Plus the shipping.

See: http://www.royalcamera.com/info.html

Don <donwiss at panix.com>.
 
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Don Wiss
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      12-03-2004
Carol Ane A. Bloomquist <> wrote:

>Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
>prices. This company uses discounted prices advertised for the Canon
>EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
>the invoice arrives, they charge the full undiscounted US price,
>$4199.99.
>I got stung by this racket, and am pursuing getting my credit card
>company to fight for me, hopefully to force these crooks to honor
>their advertised price to me.
>Beware!


You are absolutely dreaming if you think you can get it for that price.
They aren't going to do it. The best you can do is to get them to match the
$3,855 price at buydig.com. Checking B&H I find $4,099.95. So probably the
best you can do is to get $100 off, or return it and take the 5% hit.

Don <donwiss at panix.com>.
 
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Michael A. Covington
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      12-03-2004

"Don Wiss" <donwiss@no_spam.com> wrote in message
news:...
> On Thu, 02 Dec 2004 07:44:01 GMT, Tony <> wrote:
>
>>Send the camera back.

>
>> You'll end up out
>>the shipping, but that is a pretty small loss considering what those
>>sharks
>>might have done to you.

>
> On their web site I find: "All returns are subject to a 5% restocking
> charge and shipping charges are not refundable." So if she sends it back
> she will have to pay $210 and she will have no recourse for a refund of
> it.
> Plus the shipping.


That policy only applies to returns where the customer got the right goods
at the right price and then changed his mind. (That's what restocking fees
are for.) When they're at fault, they can't supersede the law of the land
and the regulations of the credit card issuer by just putting fine print on
a web page.


 
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Michael A. Covington
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      12-03-2004

"Don Wiss" <donwiss@no_spam.com> wrote in message
news:...
> Carol Ane A. Bloomquist <> wrote:
>
>>Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
>>prices. This company uses discounted prices advertised for the Canon
>>EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
>>the invoice arrives, they charge the full undiscounted US price,
>>$4199.99.
>>I got stung by this racket, and am pursuing getting my credit card
>>company to fight for me, hopefully to force these crooks to honor
>>their advertised price to me.
>>Beware!

>
> You are absolutely dreaming if you think you can get it for that price.
> They aren't going to do it. The best you can do is to get them to match
> the
> $3,855 price at buydig.com. Checking B&H I find $4,099.95. So probably the
> best you can do is to get $100 off, or return it and take the 5% hit.


No -- False advertising is a crime. He must return it, protest the ENTIRE
credit card charge (no nonsense about restocking fees), preserve evidence,
and turn them in to the authorities both state and federal. If he consents
to their high price, he's supporting a scam and making the world worse for
the rest of us.


 
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Gary Eickmeier
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      12-03-2004


Carol Ane A. Bloomquist wrote:

> Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
> prices. This company uses discounted prices advertised for the Canon
> EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
> the invoice arrives, they charge the full undiscounted US price,
> $4199.99.
> I got stung by this racket, and am pursuing getting my credit card
> company to fight for me, hopefully to force these crooks to honor
> their advertised price to me.
> Beware!


I would also contact Popular Photography and tell them exactly what
happened. Ask them to find out why one of their advertisers is scamming
you, and whether they will continue to be allowed to advertise.

Gary Eickmeier
 
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MarkČ
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      12-03-2004

"Gary Eickmeier" <> wrote in message
news:IPSrd.112145$ m...
>
>
> Carol Ane A. Bloomquist wrote:
>
> > Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
> > prices. This company uses discounted prices advertised for the Canon
> > EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
> > the invoice arrives, they charge the full undiscounted US price,
> > $4199.99.
> > I got stung by this racket, and am pursuing getting my credit card
> > company to fight for me, hopefully to force these crooks to honor
> > their advertised price to me.
> > Beware!

>
> I would also contact Popular Photography and tell them exactly what
> happened. Ask them to find out why one of their advertisers is scamming
> you, and whether they will continue to be allowed to advertise.
>
> Gary Eickmeier


Ah... If only Pop Photo really gave a rat's petudy...

They D-O-N-'T. -Which is just one more reason why I have ZERO respect for
that "catalogue-posing-as-a-magazine."


 
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Tony
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      12-03-2004
They can't enforce the restocking charge. The credit card company will not
withhold it.

--
http://www.chapelhillnoir.com
home of The Camera-ist's Manifesto
The Improved Links Pages are at
http://www.chapelhillnoir.com/links/mlinks00.html
A sample chapter from "Haight-Ashbury" is at
http://www.chapelhillnoir.com/writ/hait/hatitl.html

"Don Wiss" <donwiss@no_spam.com> wrote in message
news:...
> On Thu, 02 Dec 2004 07:44:01 GMT, Tony <> wrote:
>
> >Send the camera back.

>
> > You'll end up out
> >the shipping, but that is a pretty small loss considering what those

sharks
> >might have done to you.

>
> On their web site I find: "All returns are subject to a 5% restocking
> charge and shipping charges are not refundable." So if she sends it back
> she will have to pay $210 and she will have no recourse for a refund of

it.
> Plus the shipping.
>
> See: http://www.royalcamera.com/info.html
>
> Don <donwiss at panix.com>.



 
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Tony
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      12-03-2004
And then listen to Keppler and the rest of those stinking slimeballs
laughing at you.

--
http://www.chapelhillnoir.com
home of The Camera-ist's Manifesto
The Improved Links Pages are at
http://www.chapelhillnoir.com/links/mlinks00.html
A sample chapter from "Haight-Ashbury" is at
http://www.chapelhillnoir.com/writ/hait/hatitl.html

"Gary Eickmeier" <> wrote in message
news:IPSrd.112145$ m...
>
>
> Carol Ane A. Bloomquist wrote:
>
> > Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
> > prices. This company uses discounted prices advertised for the Canon
> > EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
> > the invoice arrives, they charge the full undiscounted US price,
> > $4199.99.
> > I got stung by this racket, and am pursuing getting my credit card
> > company to fight for me, hopefully to force these crooks to honor
> > their advertised price to me.
> > Beware!

>
> I would also contact Popular Photography and tell them exactly what
> happened. Ask them to find out why one of their advertisers is scamming
> you, and whether they will continue to be allowed to advertise.
>
> Gary Eickmeier



 
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Skip M
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Posts: n/a
 
      12-03-2004
"Gary Eickmeier" <> wrote in message
news:IPSrd.112145$ m...
>
>
> Carol Ane A. Bloomquist wrote:
>
>> Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
>> prices. This company uses discounted prices advertised for the Canon
>> EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
>> the invoice arrives, they charge the full undiscounted US price,
>> $4199.99.
>> I got stung by this racket, and am pursuing getting my credit card
>> company to fight for me, hopefully to force these crooks to honor
>> their advertised price to me. Beware!

>
> I would also contact Popular Photography and tell them exactly what
> happened. Ask them to find out why one of their advertisers is scamming
> you, and whether they will continue to be allowed to advertise.
>
> Gary Eickmeier


PopPhoto couldn't care less. These guys, and others like them, have been
advertising for years under a variety of names, PopPhoto has never done
anything to enforce their supposed policy of ethics, despite numerous and
constant complaints.

--
Skip Middleton
http://www.shadowcatcherimagery.com


 
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Michael A. Covington
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Posts: n/a
 
      12-03-2004
>> Carol Ane A. Bloomquist wrote:
>>
>>> Royal Camera & Video of Brooklyn, NY, will not honor its WEB posted
>>> prices. This company uses discounted prices advertised for the Canon
>>> EOS 1D Mark II DSLR, $2999.00, to lure customers into ordering. When
>>> the invoice arrives, they charge the full undiscounted US price,
>>> $4199.99.


Back to Step 1 -- I presume you called Royal and told them you wanted the
web advertised price? It's possible they didn't know what was on their web
site.

Of course, the problem is that a web site is not permanent. You could save
a copy of it, but you couldn't prove it wasn't altered by you.

>>> I got stung by this racket, and am pursuing getting my credit card
>>> company to fight for me, hopefully to force these crooks to honor
>>> their advertised price to me. Beware!

>>
>> I would also contact Popular Photography and tell them exactly what
>> happened. Ask them to find out why one of their advertisers is scamming
>> you, and whether they will continue to be allowed to advertise.


Despite the cynicism others have expressed, I think that is a good idea.
Popular Photography *does* care -- but the sleazy vendors do a great deal to
keep Pop. Photo. staff from ever hearing about how bad they are.



 
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