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I recently upgraded IE6 to IE7. Since then, every time I start up the
computer I get a window with this message:

"SmartBridge: MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamnic link library PSAP.DLL"

I exit out of it and everything seems to work OK.

But can anyone throw some light on this? For a start I have no idea what
SmartBridge might be, I can't find it in the Program Lists - maybe it's a
remnant from some old program I no longer use. Is there any way I could stop
this window appearing, without having to delve deep (I don't want to have to
do that).

Thanks

John

"John Lee" <> wrote in message
news:3gagh.7840$...
>I recently upgraded IE6 to IE7. Since then, every time I start up the
>computer I get a window with this message:
>
> "SmartBridge: MotiveSB.exe Entry Point Not Found
> The procedure entry point GetProcessImageFileNameW could not be located in
> the dynamnic link library PSAP.DLL"
>
> I exit out of it and everything seems to work OK.
>
> But can anyone throw some light on this? For a start I have no idea what
> SmartBridge might be, I can't find it in the Program Lists - maybe it's a
> remnant from some old program I no longer use. Is there any way I could
> stop this window appearing, without having to delve deep (I don't want to
> have to do that).
>
> Thanks
>
> John
>
>

A possible answer is here:
http://www.philly.com/mld/inquirer/b...y/16149447.htm

Dave H.

Hi DH

What a helpful response. When I have five minutes I will go thro the
suggestions made in the article. On the face of it, it seems just what I am
looking for.

Thanks a lot

John

"DH" <(axe the x's)> wrote in message
news:ddbgh.13377$. net...
>
> "John Lee" <> wrote in message
> news:3gagh.7840$...
>>I recently upgraded IE6 to IE7. Since then, every time I start up the
>>computer I get a window with this message:
>>
>> "SmartBridge: MotiveSB.exe Entry Point Not Found
>> The procedure entry point GetProcessImageFileNameW could not be located
>> in the dynamnic link library PSAP.DLL"
>>
>> I exit out of it and everything seems to work OK.
>>
>> But can anyone throw some light on this? For a start I have no idea what
>> SmartBridge might be, I can't find it in the Program Lists - maybe it's a
>> remnant from some old program I no longer use. Is there any way I could
>> stop this window appearing, without having to delve deep (I don't want to
>> have to do that).
>>
>> Thanks
>>
>> John
>>
>>
>
> A possible answer is here:
> http://www.philly.com/mld/inquirer/b...y/16149447.htm
>
> Dave H.
>