On Tue, 15 Aug 2006 12:18:10 -0700, "Alex Clayton" <>
wrote:
>"Keith" <> wrote in message
>news: ET...
>>> Now if
>>> Wal-Mart.com has what I need they are my first choice even if they are
>>> slightly higher. At least I know with them if there is ANY trouble all I
>>> have to do is take it to any store and it's a no hassle return.
>>
>> They'll put the magic smoke back in the battery? 
>>
>> --
>> Keith
>
>LOL, no I don't know if they sell Batteries for Cell. I meant for PC stuff
>like memory. I had someone who knows a hell of a lot more about these things
>(PC's) than I do recommend NewEgg. I was wanting an external drive to use as
>a back up so I ordered one from them. Came to me DOA. Then I found that to
>send it back to them I had to pay shipping and pay them to "re stock" their
>defective ****. That was the last time they will get me. I ordered another
>one from Wally. It worked, but if it had not all I would have had to do was
>take it to one of their stores.
Why did you not want to have NewEgg send a replacement unit? Ask for a
refund and you'll pay a restock fee to *any* of the on-line vendors. In
all the times, maybe hundreds of items I've bought from NewEgg, the one DOA
I got was promptly replaced with no hassle. Paying for ship-back is
standard practice in the on-line buying industry... can sometimes be
avoided, at some vendors like NewEgg, depending on circumstances, if you
get the right guy, present a good case and ask nicely.
IMO NewEgg is about as good as it gets in on-line buying: they don't
advertize things they don't have and in fact their stock situation has
always been accurate for me with ETAs even, on out-of-stock stuff. I've
seen a lot worse: "open-box" posing as "new"; multiple 'phone calls with
hours of listening to Musak; in fact one "reputable" vendor sent me the
wrong item and I had to get angry with them and "escalate" to get them to
pay the ship-back - their initial response was "if you don't send it back
we'll charge you".
--
Rgds, George Macdonald