I bought a game. I wanted to use my Logitech Dual Action gamepad instead of
the joystick (both are supported), so I click on "Game Setup" in the set-up
screen and nothing happens. I look in the help files, and yes, it says to
click on "game setup" on the set-up screen to change your input preference.
I go back and click on "game set-up" again and I click ALL around it (the
game setup icon), thinking that the click point/area may be off center.
Still nothing. It's a major bug in the program. Interface problem.
So I email tech support and this idiot answers me back. His first email
says: "to change to gamepad, just click on "game setup". He must not have
read my email closely because I already had indicated that it doesn't allow
you to click on "game setup"! So I emailed him back saying that I did try
that already! But it doesn't allow you to click on the "game setup icon" so
that's why I emailed tech support in the first place! What a moron. Then he
writes back and insults my intelligence and says that my gamepad must not be
supported by the game! Which is BS. Their game is flawed. Doesn't even
allow you to click on "game setup"! Then he says: "no software is 100% bug
free." So I replied back: "yeah but at least you should test to see if your
stupid interface is at least working!"
He hasn't responded back. I guess they think I'll just quietly go away!
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