Tim wrote:
> talk44.com wrote:
>> I'm considering them for BUSINESS use, as direct experience of both VoIPtalk
>> and Sipgate appear to be utter ****, alot of the time, both in uptime and
>> connectivity quality.
>
> All of our outbound calls go through Gradwell. Soonish, all our inbound
> calls will also go through gradwell.
>
> This is for a busy office with 6 people working. We are happy.
>
> But remember, your voip connection is only as good as your network
> connection is.
>
I've got a site (small office and factory , 4-5 people in office and 4-5
people in factory), 12 handsets all outbound with gradwell majority of
inbound with gradwell (0800 inbound with voiptalk, 2 BT lines and a
Bulldog line).
I've used Gradwell as an incoming Fax service? (didn't go very well, but
I'm sure if I persued it they'd have found out what the trouble was).
I've used them for an incoming Spanish number (sound quality was
excellent, no dropped calls).
I've had out main incoming number stop working three times soon after
porting it over to them (twice was not their fault and once was a DB
crash that they had). After calling them the line was back working
within the hour (within 5 minutes on one occasion).
For outgoing and incoming I use trunked IAX2 and mostly G.729a (G.711u
for fax).
The biggest problem I've had lately is with my ADSL provider, dropping
off the service 4-5 times a day (hopefully now fixed, but worth checking
the quality of your connection first).
At home I use them for outgoing mobile calls and incoming on what was
our second BT line (not a single dropped call). Other calls at home go
through voip.co.uk.
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