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Thunderbird won't delete read email off server

 
 
Keith Lee
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      01-12-2007
All:
I have been noticing something over the past two to three versions of
Thunderbird. That is, email labeled SPAM isn't being deleted off my
ISP's server as they should be. I have checked my Account Settings and
everything seems to check. Any ideas out there?

Keith
 
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Moz Champion (Dan)
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      01-12-2007
Keith Lee wrote:
> All:
> I have been noticing something over the past two to three versions of
> Thunderbird. That is, email labeled SPAM isn't being deleted off my
> ISP's server as they should be. I have checked my Account Settings and
> everything seems to check. Any ideas out there?
>
> Keith



Are you downloading messages to your inbox?
+
 
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Keith Lee
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      01-12-2007
On Fri, 12 Jan 2007 03:27:48 +0000, Moz Champion (Dan) wrote:

> Keith Lee wrote:
>> All:
>> I have been noticing something over the past two to three versions of
>> Thunderbird. That is, email labeled SPAM isn't being deleted off my
>> ISP's server as they should be. I have checked my Account Settings and
>> everything seems to check. Any ideas out there?
>>
>> Keith

>
>
> Are you downloading messages to your inbox?
> +


Yes, I am.

Keith
 
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Moz Champion (Dan)
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      01-12-2007
Keith Lee wrote:
> On Fri, 12 Jan 2007 03:27:48 +0000, Moz Champion (Dan) wrote:
>
>> Keith Lee wrote:
>>> All:
>>> I have been noticing something over the past two to three versions of
>>> Thunderbird. That is, email labeled SPAM isn't being deleted off my
>>> ISP's server as they should be. I have checked my Account Settings and
>>> everything seems to check. Any ideas out there?
>>>
>>> Keith

>>
>> Are you downloading messages to your inbox?
>> +

>
> Yes, I am.
>
> Keith


Then those spam messages should be removed once you do so.

Some ISPs provide 'spam' filtering abilities right on the server, in
this case the Spam may be in a different folder (not your mailbox). Is
this the case?
 
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Keith Lee
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      01-13-2007
On Fri, 12 Jan 2007 17:16:38 +0000, Moz Champion (Dan) wrote:

> Keith Lee wrote:
>> On Fri, 12 Jan 2007 03:27:48 +0000, Moz Champion (Dan) wrote:
>>
>>> Keith Lee wrote:
>>>> All:
>>>> I have been noticing something over the past two to three versions
>>>> of Thunderbird. That is, email labeled SPAM isn't being deleted
>>>> off my ISP's server as they should be. I have checked my Account
>>>> Settings and
>>>> everything seems to check. Any ideas out there?
>>>>
>>>> Keith
>>>
>>> Are you downloading messages to your inbox? +

>>
>> Yes, I am.
>>
>> Keith

>
> Then those spam messages should be removed once you do so.
>
> Some ISPs provide 'spam' filtering abilities right on the server, in
> this case the Spam may be in a different folder (not your mailbox). Is
> this the case?


Dan:
I have set up my Thunderbird to put the new SPAM into the Trash folder.
Some of the same SPAM seems to come through when I recheck for new mail.
I then log onto my ISP via webmail and find that most of the SPAM is still
there. I have to delete it by hand then.

Keith
 
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Moz Champion (Dan)
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Posts: n/a
 
      01-13-2007
Keith Lee wrote:
> On Fri, 12 Jan 2007 17:16:38 +0000, Moz Champion (Dan) wrote:
>
>> Keith Lee wrote:
>>> On Fri, 12 Jan 2007 03:27:48 +0000, Moz Champion (Dan) wrote:
>>>
>>>> Keith Lee wrote:
>>>>> All:
>>>>> I have been noticing something over the past two to three versions
>>>>> of Thunderbird. That is, email labeled SPAM isn't being deleted
>>>>> off my ISP's server as they should be. I have checked my Account
>>>>> Settings and
>>>>> everything seems to check. Any ideas out there?
>>>>>
>>>>> Keith
>>>> Are you downloading messages to your inbox? +
>>> Yes, I am.
>>>
>>> Keith

>> Then those spam messages should be removed once you do so.
>>
>> Some ISPs provide 'spam' filtering abilities right on the server, in
>> this case the Spam may be in a different folder (not your mailbox). Is
>> this the case?

>
> Dan:
> I have set up my Thunderbird to put the new SPAM into the Trash folder.
> Some of the same SPAM seems to come through when I recheck for new mail.
> I then log onto my ISP via webmail and find that most of the SPAM is still
> there. I have to delete it by hand then.
>
> Keith



I suggest you NOT put spam directly into trash. If a good message gets
caught, it would be gone! Use a holding area (the Junk folder is as good
as any - and it can be emptied automatically after xx number of days)**

As I thought, your ISP is doing some filtering for you and Mozilla isnt
seeing the spam it is catching becauese it is removed from your mailbox
and put elsewhere. Most ISPs wont keep mail over 30 days or may have
other procedures as to when their 'spam' folder is emptied. You can
remember to return to webmail and empty the spam folder yourself, or you
can turn their spam detector off.


** even the best JMC's will make mistakes
My JMC is running at 99.8% catch ratio, but its flawless 'no false
positives' ratio was shattered this morning. A legitimate email ended up
in my catch.
 
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