Network connection refused

Please somebody help me! I have been trying to figure out this problem for
months now, with no solution. Everytime I attempt to access the itunes music
store, a note comes up that says "network connection was refused. Make sure
your network settings are correct and your network connection is active." I
have tried using the discussion board for Apple, but have been given no help.
I have tried to turn off my pop up blockers and firewall, but it still does
not connect. I cannot connect to the store even when I go directly to it via
the web. I used to be able to connect to the store when I had dial up, but
now I have wireless cable. Please help me! Thank you!

Deanna

=?Utf-8?B?RGVhbm5h?=

Hi
It does not log to this address? http://www.apple.com/itunes/ ?
Would it log to this address http://www.microsoft.com ?
Check Windows Host file may be there is a an entry that blocks Apple.com
http://www.ezlan.net/host.html
Jack (MVP-Networking).

"Deanna" <> wrote in message
news:AEC040D5-F997-4D14-B733-...
> Please somebody help me! I have been trying to figure out this problem
> for
> months now, with no solution. Everytime I attempt to access the itunes
> music
> store, a note comes up that says "network connection was refused. Make
> sure
> your network settings are correct and your network connection is active."
> I
> have tried using the discussion board for Apple, but have been given no
> help.
> I have tried to turn off my pop up blockers and firewall, but it still
> does
> not connect. I cannot connect to the store even when I go directly to it
> via
> the web. I used to be able to connect to the store when I had dial up,
> but
> now I have wireless cable. Please help me! Thank you!
>
> Deanna

Jack \(MVP-Networking\).

This is usually due to a firewall. It may be on your computer, or since you
said you now have wireless cable access, it might be a firewall on your
wireless access point. Have you tried plugging directly into the cable
router via an ethernet cable and see if that works? If it does, then it's a
firewall setting on your wireless network.

I hope this helps!

--
Greg Lindsay [MSFT]

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

"Deanna" <> wrote in message
news:AEC040D5-F997-4D14-B733-...
> Please somebody help me! I have been trying to figure out this problem
> for
> months now, with no solution. Everytime I attempt to access the itunes
> music
> store, a note comes up that says "network connection was refused. Make
> sure
> your network settings are correct and your network connection is active."
> I
> have tried using the discussion board for Apple, but have been given no
> help.
> I have tried to turn off my pop up blockers and firewall, but it still
> does
> not connect. I cannot connect to the store even when I go directly to it
> via
> the web. I used to be able to connect to the store when I had dial up,
> but
> now I have wireless cable. Please help me! Thank you!
>
> Deanna

Greg Lindsay [MSFT]