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Wireless Networking - Home wireless problem, pls help

 
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Old 12-22-2006, 03:11 AM   #1
Default Home wireless problem, pls help


This is driving me whacky...
My situation:
Cable ISP, Linksys Wireless Router, WinXP Pro...
Recently moved to new home.. Cable modem and wireless router are on ground
floor, my desktop on second floor...
Windows shows me connected under Network Connections, with a strong signal...
Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released it
and it renew's just fine....
However, I can NOT ping the router at all... Times out...
Any ideas appreciated...
thx


=?Utf-8?B?R3JpbmR5?=
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Old 12-22-2006, 03:27 AM   #2
David Hettel
 
Posts: n/a
Default Re: Home wireless problem, pls help

I believe your firewall is blocking you. Temporary try disabling it and then
try pinging your Linksys.

--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of, or
inability to use, information or opinions expressed in this post and confers
no rights.



"Grindy" <> wrote in message
news:B65961E0-3E4D-46A8-9646-...
> This is driving me whacky...
> My situation:
> Cable ISP, Linksys Wireless Router, WinXP Pro...
> Recently moved to new home.. Cable modem and wireless router are on ground
> floor, my desktop on second floor...
> Windows shows me connected under Network Connections, with a strong
> signal...
> Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released
> it
> and it renew's just fine....
> However, I can NOT ping the router at all... Times out...
> Any ideas appreciated...
> thx


  Reply With Quote
Old 12-22-2006, 04:05 AM   #3
=?Utf-8?B?R3JpbmR5?=
 
Posts: n/a
Default Re: Home wireless problem, pls help

No firewall... Windows is disabled and my security software is disabled also.

"David Hettel" wrote:

> I believe your firewall is blocking you. Temporary try disabling it and then
> try pinging your Linksys.
>
> --
> David Hettel
>
> Please post any reply as a follow-up message in the news group for everyone
> to see. I'm sorry, but I don't answer questions addressed directly to me in
> E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>
> DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> either expressed or implied, made in relation to the accuracy, reliability
> or content of this post. The author shall not be liable for any direct,
> indirect, incidental or consequential damages arising out of the use of, or
> inability to use, information or opinions expressed in this post and confers
> no rights.
>
>
>
> "Grindy" <> wrote in message
> news:B65961E0-3E4D-46A8-9646-...
> > This is driving me whacky...
> > My situation:
> > Cable ISP, Linksys Wireless Router, WinXP Pro...
> > Recently moved to new home.. Cable modem and wireless router are on ground
> > floor, my desktop on second floor...
> > Windows shows me connected under Network Connections, with a strong
> > signal...
> > Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released
> > it
> > and it renew's just fine....
> > However, I can NOT ping the router at all... Times out...
> > Any ideas appreciated...
> > thx

>
>

  Reply With Quote
Old 12-22-2006, 04:16 AM   #4
David Hettel
 
Posts: n/a
Default Re: Home wireless problem, pls help

Hmm are you trying to ping by name, or an IP address. Can your computer ping
anything? Can you say ping dhl.com or if you can't ping that can you ping
199.41.238.47 ?

--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of, or
inability to use, information or opinions expressed in this post and confers
no rights.



"Grindy" <> wrote in message
news:B72F5F6D-DDB6-40F4-B347-...
> No firewall... Windows is disabled and my security software is disabled
> also.
>
> "David Hettel" wrote:
>
>> I believe your firewall is blocking you. Temporary try disabling it and
>> then
>> try pinging your Linksys.
>>
>> --
>> David Hettel
>>
>> Please post any reply as a follow-up message in the news group for
>> everyone
>> to see. I'm sorry, but I don't answer questions addressed directly to me
>> in
>> E-mail or news groups.
>>
>> Microsoft Most Valuable Professional Program
>> http://mvp.support.microsoft.com
>>
>> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> kind,
>> either expressed or implied, made in relation to the accuracy,
>> reliability
>> or content of this post. The author shall not be liable for any direct,
>> indirect, incidental or consequential damages arising out of the use of,
>> or
>> inability to use, information or opinions expressed in this post and
>> confers
>> no rights.
>>
>>
>>
>> "Grindy" <> wrote in message
>> news:B65961E0-3E4D-46A8-9646-...
>> > This is driving me whacky...
>> > My situation:
>> > Cable ISP, Linksys Wireless Router, WinXP Pro...
>> > Recently moved to new home.. Cable modem and wireless router are on
>> > ground
>> > floor, my desktop on second floor...
>> > Windows shows me connected under Network Connections, with a strong
>> > signal...
>> > Ipconfig gives me all the normal stuff... IP, gateway, etc. I've
>> > released
>> > it
>> > and it renew's just fine....
>> > However, I can NOT ping the router at all... Times out...
>> > Any ideas appreciated...
>> > thx

>>
>>


  Reply With Quote
Old 12-22-2006, 04:30 AM   #5
=?Utf-8?B?R3JpbmR5?=
 
Posts: n/a
Default Re: Home wireless problem, pls help

I can ping my own IP but that's it... Can't ping anything else...

"David Hettel" wrote:

> Hmm are you trying to ping by name, or an IP address. Can your computer ping
> anything? Can you say ping dhl.com or if you can't ping that can you ping
> 199.41.238.47 ?
>
> --
> David Hettel
>
> Please post any reply as a follow-up message in the news group for everyone
> to see. I'm sorry, but I don't answer questions addressed directly to me in
> E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>
> DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> either expressed or implied, made in relation to the accuracy, reliability
> or content of this post. The author shall not be liable for any direct,
> indirect, incidental or consequential damages arising out of the use of, or
> inability to use, information or opinions expressed in this post and confers
> no rights.
>
>
>
> "Grindy" <> wrote in message
> news:B72F5F6D-DDB6-40F4-B347-...
> > No firewall... Windows is disabled and my security software is disabled
> > also.
> >
> > "David Hettel" wrote:
> >
> >> I believe your firewall is blocking you. Temporary try disabling it and
> >> then
> >> try pinging your Linksys.
> >>
> >> --
> >> David Hettel
> >>
> >> Please post any reply as a follow-up message in the news group for
> >> everyone
> >> to see. I'm sorry, but I don't answer questions addressed directly to me
> >> in
> >> E-mail or news groups.
> >>
> >> Microsoft Most Valuable Professional Program
> >> http://mvp.support.microsoft.com
> >>
> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
> >> kind,
> >> either expressed or implied, made in relation to the accuracy,
> >> reliability
> >> or content of this post. The author shall not be liable for any direct,
> >> indirect, incidental or consequential damages arising out of the use of,
> >> or
> >> inability to use, information or opinions expressed in this post and
> >> confers
> >> no rights.
> >>
> >>
> >>
> >> "Grindy" <> wrote in message
> >> news:B65961E0-3E4D-46A8-9646-...
> >> > This is driving me whacky...
> >> > My situation:
> >> > Cable ISP, Linksys Wireless Router, WinXP Pro...
> >> > Recently moved to new home.. Cable modem and wireless router are on
> >> > ground
> >> > floor, my desktop on second floor...
> >> > Windows shows me connected under Network Connections, with a strong
> >> > signal...
> >> > Ipconfig gives me all the normal stuff... IP, gateway, etc. I've
> >> > released
> >> > it
> >> > and it renew's just fine....
> >> > However, I can NOT ping the router at all... Times out...
> >> > Any ideas appreciated...
> >> > thx
> >>
> >>

>
>

  Reply With Quote
Old 12-22-2006, 04:57 AM   #6
David Hettel
 
Posts: n/a
Default Re: Home wireless problem, pls help

That strongly suggest that you have a security program blocking you. When
you attempt to ping dhl.com do you get the return IP address? It's possible
I guess that your Linksys router is blocking pinging, but normally that only
occurs on the WAN port. What Linksys router do you have and I'll try to find
out if it has a setting that might be blocking you. Some firewalls can not
be disabled, you need to remove them to get around them.

C:\Users\DAH>PING shawnews.cg.shawcable.net

Pinging shawnews.cg.shawcable.net [64.59.135.159] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.59.135.159:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of, or
inability to use, information or opinions expressed in this post and confers
no rights.



"Grindy" <> wrote in message
news:B992D2EF-971D-48CD-B50B-...
>I can ping my own IP but that's it... Can't ping anything else...
>
> "David Hettel" wrote:
>
>> Hmm are you trying to ping by name, or an IP address. Can your computer
>> ping
>> anything? Can you say ping dhl.com or if you can't ping that can you ping
>> 199.41.238.47 ?
>>
>> --
>> David Hettel
>>
>> Please post any reply as a follow-up message in the news group for
>> everyone
>> to see. I'm sorry, but I don't answer questions addressed directly to me
>> in
>> E-mail or news groups.
>>
>> Microsoft Most Valuable Professional Program
>> http://mvp.support.microsoft.com
>>
>> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> kind,
>> either expressed or implied, made in relation to the accuracy,
>> reliability
>> or content of this post. The author shall not be liable for any direct,
>> indirect, incidental or consequential damages arising out of the use of,
>> or
>> inability to use, information or opinions expressed in this post and
>> confers
>> no rights.
>>
>>
>>
>> "Grindy" <> wrote in message
>> news:B72F5F6D-DDB6-40F4-B347-...
>> > No firewall... Windows is disabled and my security software is disabled
>> > also.
>> >
>> > "David Hettel" wrote:
>> >
>> >> I believe your firewall is blocking you. Temporary try disabling it
>> >> and
>> >> then
>> >> try pinging your Linksys.
>> >>
>> >> --
>> >> David Hettel
>> >>
>> >> Please post any reply as a follow-up message in the news group for
>> >> everyone
>> >> to see. I'm sorry, but I don't answer questions addressed directly to
>> >> me
>> >> in
>> >> E-mail or news groups.
>> >>
>> >> Microsoft Most Valuable Professional Program
>> >> http://mvp.support.microsoft.com
>> >>
>> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> >> kind,
>> >> either expressed or implied, made in relation to the accuracy,
>> >> reliability
>> >> or content of this post. The author shall not be liable for any
>> >> direct,
>> >> indirect, incidental or consequential damages arising out of the use
>> >> of,
>> >> or
>> >> inability to use, information or opinions expressed in this post and
>> >> confers
>> >> no rights.
>> >>
>> >>
>> >>
>> >> "Grindy" <> wrote in message
>> >> news:B65961E0-3E4D-46A8-9646-...
>> >> > This is driving me whacky...
>> >> > My situation:
>> >> > Cable ISP, Linksys Wireless Router, WinXP Pro...
>> >> > Recently moved to new home.. Cable modem and wireless router are on
>> >> > ground
>> >> > floor, my desktop on second floor...
>> >> > Windows shows me connected under Network Connections, with a strong
>> >> > signal...
>> >> > Ipconfig gives me all the normal stuff... IP, gateway, etc. I've
>> >> > released
>> >> > it
>> >> > and it renew's just fine....
>> >> > However, I can NOT ping the router at all... Times out...
>> >> > Any ideas appreciated...
>> >> > thx
>> >>
>> >>

>>
>>


  Reply With Quote
Old 12-22-2006, 11:11 PM   #7
=?Utf-8?B?R3JpbmR5?=
 
Posts: n/a
Default Re: Home wireless problem, pls help

It's not the router, since I can ping it successfully with my laptop.

"David Hettel" wrote:

> That strongly suggest that you have a security program blocking you. When
> you attempt to ping dhl.com do you get the return IP address? It's possible
> I guess that your Linksys router is blocking pinging, but normally that only
> occurs on the WAN port. What Linksys router do you have and I'll try to find
> out if it has a setting that might be blocking you. Some firewalls can not
> be disabled, you need to remove them to get around them.
>
> C:\Users\DAH>PING shawnews.cg.shawcable.net
>
> Pinging shawnews.cg.shawcable.net [64.59.135.159] with 32 bytes of data:
>
> Request timed out.
> Request timed out.
> Request timed out.
> Request timed out.
>
> Ping statistics for 64.59.135.159:
> Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
>
>
>
> --
> David Hettel
>
> Please post any reply as a follow-up message in the news group for everyone
> to see. I'm sorry, but I don't answer questions addressed directly to me in
> E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>
> DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> either expressed or implied, made in relation to the accuracy, reliability
> or content of this post. The author shall not be liable for any direct,
> indirect, incidental or consequential damages arising out of the use of, or
> inability to use, information or opinions expressed in this post and confers
> no rights.
>
>
>
> "Grindy" <> wrote in message
> news:B992D2EF-971D-48CD-B50B-...
> >I can ping my own IP but that's it... Can't ping anything else...
> >
> > "David Hettel" wrote:
> >
> >> Hmm are you trying to ping by name, or an IP address. Can your computer
> >> ping
> >> anything? Can you say ping dhl.com or if you can't ping that can you ping
> >> 199.41.238.47 ?
> >>
> >> --
> >> David Hettel
> >>
> >> Please post any reply as a follow-up message in the news group for
> >> everyone
> >> to see. I'm sorry, but I don't answer questions addressed directly to me
> >> in
> >> E-mail or news groups.
> >>
> >> Microsoft Most Valuable Professional Program
> >> http://mvp.support.microsoft.com
> >>
> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
> >> kind,
> >> either expressed or implied, made in relation to the accuracy,
> >> reliability
> >> or content of this post. The author shall not be liable for any direct,
> >> indirect, incidental or consequential damages arising out of the use of,
> >> or
> >> inability to use, information or opinions expressed in this post and
> >> confers
> >> no rights.
> >>
> >>
> >>
> >> "Grindy" <> wrote in message
> >> news:B72F5F6D-DDB6-40F4-B347-...
> >> > No firewall... Windows is disabled and my security software is disabled
> >> > also.
> >> >
> >> > "David Hettel" wrote:
> >> >
> >> >> I believe your firewall is blocking you. Temporary try disabling it
> >> >> and
> >> >> then
> >> >> try pinging your Linksys.
> >> >>
> >> >> --
> >> >> David Hettel
> >> >>
> >> >> Please post any reply as a follow-up message in the news group for
> >> >> everyone
> >> >> to see. I'm sorry, but I don't answer questions addressed directly to
> >> >> me
> >> >> in
> >> >> E-mail or news groups.
> >> >>
> >> >> Microsoft Most Valuable Professional Program
> >> >> http://mvp.support.microsoft.com
> >> >>
> >> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any
> >> >> kind,
> >> >> either expressed or implied, made in relation to the accuracy,
> >> >> reliability
> >> >> or content of this post. The author shall not be liable for any
> >> >> direct,
> >> >> indirect, incidental or consequential damages arising out of the use
> >> >> of,
> >> >> or
> >> >> inability to use, information or opinions expressed in this post and
> >> >> confers
> >> >> no rights.
> >> >>
> >> >>
> >> >>
> >> >> "Grindy" <> wrote in message
> >> >> news:B65961E0-3E4D-46A8-9646-...
> >> >> > This is driving me whacky...
> >> >> > My situation:
> >> >> > Cable ISP, Linksys Wireless Router, WinXP Pro...
> >> >> > Recently moved to new home.. Cable modem and wireless router are on
> >> >> > ground
> >> >> > floor, my desktop on second floor...
> >> >> > Windows shows me connected under Network Connections, with a strong
> >> >> > signal...
> >> >> > Ipconfig gives me all the normal stuff... IP, gateway, etc. I've
> >> >> > released
> >> >> > it
> >> >> > and it renew's just fine....
> >> >> > However, I can NOT ping the router at all... Times out...
> >> >> > Any ideas appreciated...
> >> >> > thx
> >> >>
> >> >>
> >>
> >>

>
>

  Reply With Quote
Old 12-22-2006, 11:27 PM   #8
Jack \(MVP-Networking\).
 
Posts: n/a
Default Re: Home wireless problem, pls help

Hi
If IPconfig is Normal then the desktop has a valid IP. Can you ping this IP
from the Laptop?
Otherwise,http://www.ezlan.net/debug.html
Jack (MVP-Networking).

"Grindy" <> wrote in message
news:B65961E0-3E4D-46A8-9646-...
> This is driving me whacky...
> My situation:
> Cable ISP, Linksys Wireless Router, WinXP Pro...
> Recently moved to new home.. Cable modem and wireless router are on ground
> floor, my desktop on second floor...
> Windows shows me connected under Network Connections, with a strong
> signal...
> Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released
> it
> and it renew's just fine....
> However, I can NOT ping the router at all... Times out...
> Any ideas appreciated...
> thx



  Reply With Quote
Old 12-23-2006, 08:34 PM   #9
=?Utf-8?B?TWF0dA==?=
 
Posts: n/a
Default RE: Home wireless problem, pls help



"Grindy" wrote:

> This is driving me whacky...
> My situation:
> Cable ISP, Linksys Wireless Router, WinXP Pro...
> Recently moved to new home.. Cable modem and wireless router are on ground
> floor, my desktop on second floor...
> Windows shows me connected under Network Connections, with a strong signal...
> Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released it
> and it renew's just fine....
> However, I can NOT ping the router at all... Times out...
> Any ideas appreciated...
> thx

  Reply With Quote
Old 12-23-2006, 08:35 PM   #10
=?Utf-8?B?TWF0dA==?=
 
Posts: n/a
Default RE: Home wireless problem, pls help

Contact your cable ISP and make sure your account is configured to allow
using a router.

"Grindy" wrote:

> This is driving me whacky...
> My situation:
> Cable ISP, Linksys Wireless Router, WinXP Pro...
> Recently moved to new home.. Cable modem and wireless router are on ground
> floor, my desktop on second floor...
> Windows shows me connected under Network Connections, with a strong signal...
> Ipconfig gives me all the normal stuff... IP, gateway, etc. I've released it
> and it renew's just fine....
> However, I can NOT ping the router at all... Times out...
> Any ideas appreciated...
> thx

  Reply With Quote
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