![]() |
|
|
|
#1 |
|
well, not the Cowboys!
In other news: I gained new insight into the food retail world when my son, newly employed at a local move theater, tells me they must up-sell or they'll be written up. So if someone doesn't order a drink or candy, they need to suggest it, and if you buy a medium drink or popcorn, they need to remind you that "You get free refills with a large, and it's only 75 cents more!" He says most people go ahead and buy the large, but no one ever comes back for a refill. I mean, who gets up in the middle of a movie for a popcorn refill after you've eaten a large greasy tub of the stuff? So next time someone asks you - "You want fries with that?" remember - it's their job, and they're being a good employee. 0x22 kpg |
|
|
|
|
#2 |
|
Posts: n/a
|
On Mon, 11 Dec 2006 07:59:42 -0800, kpg cast into the ether:
> I gained new insight into the food retail world when my son, newly employed > at a local move theater, tells me they must up-sell or they'll be written > up. Not just food. When I managed $TIRESTORE, anytime you sold tires, you had to also sell valve stems, road hazard, & alignment. If you didn't maintain a certain percentage,[0] you were written up. If you didn't maintain a certain percentage of repairs to tire sales, you were written up. Most places, like Best Buy, Sears, etc. require that a certain percentage of your sales include extended warranty or else. That is the retail biz. All those add-ons are huge profit centers. So when a salesdroid tries to hammer you into buying all those extras, just remember, he's just doing his job, and trying to not get canned. [0] 60% RH & Valve stems, 30% Aligns, IIRC, it was a long time ago. -- JaR MCNGP 22 Ex-Retail Droid Remove hat to reply JaR |
|
![]() |
| Thread Tools | Search this Thread |
|
|