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General Help Related Topics - Removal of Google Earth Software

 
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Old 10-18-2006, 05:02 AM   #1
Default Removal of Google Earth Software


I can seem to be able to remove the Google Earth Software program with the removal program.

I keep getting this message: Setup.exe has encountered a problem and needs to close.

No other options available.

So now what can I do? I need the room on my laptop. Only installed this program as a lark and now I'm being haunted by a removal "Hawk".

Please advise, in beginner terms please.

Thanks,
Suz


suzngr@comcast.net
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Old 10-19-2006, 04:08 AM   #2
JimmyD
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Hi Suz,

Try reinstalling Google Earth first, then un-install. It is quite common for uninstall to fail if files are missing, or have become corrupted. Re-installing will put everything back, and typically will allow the un-install to go through.

In particular most programs create a file that lists all the files that are installed, and where they are located, and the registry entries that were made during the installation. The un-installer uses this information to un-install these files, and remove the registry entries.

Hope this helps,

Jimmy


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