Can't read wireless router (NETGEAR)

I was surfing the Internet tonight and I happened on to this "support
group" and I was wondering if anyone could answer a question I had with
my laptop and my wireless at work. I don't the exact model number but
we have a Netgear wireless router, pretty new, and most of the time my
laptop, running Windows XP, can't see that router or the one of the
store upstairs. I lose the connection and when I try to view the
networks I can't see any of the routers in my area. This happened once
before and I was getting an error number. I researched a solution that
had me do something in the properties of some file that I can't
remember because it was so long ago and with all thats happening at
work I lost the paper I printed out.
There have been other workers that complained about not being able to
get on the Internet but they can print to the networked printer and the
see the router when they view their wireless network. I played around
with my laptop the day it happened, but I am working in that office
again soon and I'm not sure if it will work.
I will take suggestions.
Bill
from Maine

Bill

Hi

You gave a very good description of the phenomenon but no technical
information. I.e. it is impossible to pinpoint the trouble.

In General, you can debug the Network Settings of a computer by following
these steps.

Step One. Check the Network parameters in the Computer's Device Manager.
Make sure that the Network Card drivers are installed correctly; i.e. there
is No IRQ conflict, and No Ghost installation.
http://www.ezlan.net/faq#ghost

Step Two. Verify Basic network setting in the OS:
http://www.ezlan.net/Installing#verify.

If the above two Steps indicates that every thing looks good but
functionally it does not work.

Step Three. Check (and repair if necessary) the Socket Layers, Winsock, and
or refresh the TCP/IP Stack. http://www.ezlan.net/clean#refreshnet

About Wireless.

My New Wireless does not work - http://www.ezlan.net/wireless.html

Wireless, Basic Configuration - http://www.ezlan.net/Wireless_Config.html

Wireless Security - http://www.ezlan.net/Wireless_Security.html

Jack (MVP-Networking).



"Bill" <> wrote in message
news: ups.com...
>I was surfing the Internet tonight and I happened on to this "support
> group" and I was wondering if anyone could answer a question I had with
> my laptop and my wireless at work. I don't the exact model number but
> we have a Netgear wireless router, pretty new, and most of the time my
> laptop, running Windows XP, can't see that router or the one of the
> store upstairs. I lose the connection and when I try to view the
> networks I can't see any of the routers in my area. This happened once
> before and I was getting an error number. I researched a solution that
> had me do something in the properties of some file that I can't
> remember because it was so long ago and with all thats happening at
> work I lost the paper I printed out.
> There have been other workers that complained about not being able to
> get on the Internet but they can print to the networked printer and the
> see the router when they view their wireless network. I played around
> with my laptop the day it happened, but I am working in that office
> again soon and I'm not sure if it will work.
> I will take suggestions.
> Bill
> from Maine
>

Jack \(MVP-Networking\).