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I am studying for the 70-290 exam right now. In the objectives there
are a few items that I need some clarification on. There is a section,
"Troubleshoot Terminal Services." In that section there is a
subsection for diagnose and resolve security issues and a subsection
for diagnose and resolve client access issues.

There is also a section "Manage servers remotely." In that section
there are subsections on managing servers using Remote Assistance and
managing servers using Terminal Services remote administration mode.
There is also a third subsection on "using available support tools,"
which I am assuming means first and foremost, installing adminpak.

Any assistance pointing to KB articles or technet articles that help
explain and clarify these points would be greatly appreciated. I don't
use Terminal Services in my job, so this is my weak spot. I am also
uncertain what the difference is between the two types of managing a
server remotely. Thanks in advance for all your help.

Remote assistance allows you to view another person's session, and "take
over" their mouse and keyboard. This would seem to be rare on a server.

Remote administration gives you your own session on the server.

Try http://www.microsoft.com/terminalserver
http://www.microsoft.com/services/re...istance/ra.asp
http://windowshelp.microsoft.com/Win...7bfa01033.mspx

Rob

"ari" <> wrote in message
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>I am studying for the 70-290 exam right now. In the objectives there
> are a few items that I need some clarification on. There is a section,
> "Troubleshoot Terminal Services." In that section there is a
> subsection for diagnose and resolve security issues and a subsection
> for diagnose and resolve client access issues.
>
> There is also a section "Manage servers remotely." In that section
> there are subsections on managing servers using Remote Assistance and
> managing servers using Terminal Services remote administration mode.
> There is also a third subsection on "using available support tools,"
> which I am assuming means first and foremost, installing adminpak.
>
> Any assistance pointing to KB articles or technet articles that help
> explain and clarify these points would be greatly appreciated. I don't
> use Terminal Services in my job, so this is my weak spot. I am also
> uncertain what the difference is between the two types of managing a
> server remotely. Thanks in advance for all your help.
>