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can't ping or telnet to or from a cat 3550

 
 
zarmice@gmail.com
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      09-15-2006
I am having a problem with a cat 3550 running IOS 12.1(9). The switch
seems to be switching and routing just fine but I can't seem to ping to
it or from it. I cannot telnet to it or do anything to remotely
administer it. I have noticed that when I try to ping another host
from the switch, the other host is sending out replies but for whatever
reason, the switch isn't recognizing them as the ping command reports
no reply (ie: ..... - not the !!!!!) I can see that both the switch
and the host have the correct mac address in their arp cache.

I do not have any access lists configured. I have recently made a
change to vlans and routing but I have checked over those changes more
than once. In addition, I wouldn't suspect the routing anyway since
I'm trying to ping it from a connected subnet. One thing I did notice
is that 'Administrative Mode' is set to static access:

#show int switchport
Name: Fa0/1
Switchport: Enabled
Administrative Mode: static access
Operational Mode: static access
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: native
Negotiation of Trunking: Off
Access Mode VLAN: 2
Trunking Native Mode VLAN: 1 (default)
Trunking VLANs Enabled: ALL
Pruning VLANs Enabled: 2-1001

Protected: false
Unknown unicast blocked: disabled
Unknown multicast blocked: disabled


Could this be the cause of my problem? If so, how would you fix that?
Do these switches have any way of configuring the management Vlan?

Thanks!

Here is my sanatized config for reference:
----------------------------------------------------------------------------------------------
switch3550a#show run
Building configuration...

version 12.1
no service pad
service password-encryption
!
hostname switch3550a
!

!
ip subnet-zero
ip routing
no ip domain-lookup
ip name-server 192.168.4.24
!
vtp mode transparent
!
vlan 2
name xxxx2
!
vlan 3
name xxxx3
!
vlan 4
name xxxx4
!
vlan 5
name xxxx5
!
vlan 6
name xxxx6
!
vlan 7
name xxxx7
!
vlan 8
name xxxx8
!
vlan 9
name xxxx9
!
vlan 10
name xxxx10
!
vlan 11
name xxxx11
!
spanning-tree extend system-id
!
!
!
interface FastEthernet0/1
switchport access vlan 2
switchport mode access
no ip address
duplex full
speed 100
!
interface FastEthernet0/2
switchport access vlan 3
switchport mode access
no ip address
duplex full
speed 100
!
interface FastEthernet0/3
switchport access vlan 8
switchport mode access
no ip address
duplex full
speed 100
!
!\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
!output supressed (all ports are configured the same way with only the
vlan changing per interface
!VLAN 1 is not configured on a connected port
!//////////////////////////////////////////////////////////////////////////////////////////////////
!
!
!
interface Vlan1
no ip address
spanning-tree portfast
!
interface Vlan2
ip address 192.168.3.66 255.255.255.248
!
interface Vlan3
ip address 192.168.3.74 255.255.255.248
!
interface Vlan4
ip address 192.168.6.161 255.255.255.240
!
interface Vlan5
ip address 192.168.5.1 255.255.255.240
!
interface Vlan6
no ip address
!
interface Vlan7
no ip address
!
interface Vlan8
no ip address
!
interface Vlan9
ip address 192.168.34.46 255.255.255.240
!
interface Vlan10
no ip address
!
interface Vlan11
no ip address
!
ip classless
ip route 0.0.0.0 0.0.0.0 192.168.3.65
ip route 0.0.0.0 0.0.0.0 192.168.3.73 50
no ip http server
!
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line vty 0 4
exec-timeout 45 0
password 7 xxxxxxxxxxxx
logging synchronous
login
line vty 5 15
logging synchronous
login
!
ntp clock-period 17180020
ntp server 192.168.34.3
end

 
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zarmice@gmail.com
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      09-15-2006
Any suggestions on this? I have been trying to figure this out for
days and have not found an answer. Any help is appreciated.

zarmice

 
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Dana
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      09-15-2006
<> wrote in message
news: oups.com...
> Any suggestions on this? I have been trying to figure this out for
> days and have not found an answer. Any help is appreciated.


What have you already done to try and fix it?
>
> zarmice
>



 
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Bod43@hotmail.co.uk
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      09-15-2006

Dana wrote:
> <> wrote in message
> news: oups.com...
> > Any suggestions on this? I have been trying to figure this out for
> > days and have not found an answer. Any help is appreciated.

>
> What have you already done to try and fix it?


That would seem unusual.

To troubleshoot the coms you need to detail where
you are pinging from, the IP address/mask of the source,
the target address. To start.

If all other communications is working I guess
it could be the box.

Is logging enabled?

post
sh log ! anything interesting?
sh mem ! first few lines

 
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zarmice@gmail.com
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      09-15-2006

wrote:
> Dana wrote:
> > <> wrote in message
> > news: oups.com...
> > > Any suggestions on this? I have been trying to figure this out for
> > > days and have not found an answer. Any help is appreciated.

> >
> > What have you already done to try and fix it?

>
> That would seem unusual.
>
> To troubleshoot the coms you need to detail where
> you are pinging from, the IP address/mask of the source,
> the target address. To start.
>
> If all other communications is working I guess
> it could be the box.
>
> Is logging enabled?
>
> post
> sh log ! anything interesting?
> sh mem ! first few lines


Logging is enabled but shows nothing at all other than a couple
interfaces going down and up again but wouldn't be related to this as
they occured a few days ago and the interfaces are up/up now anyway:

#show log
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 64331 messages logged
Monitor logging: level debugging, 3 messages logged
Buffer logging: level debugging, 64331 messages logged
File logging: disabled
Trap logging: level debugging, 64335 message lines logged
Logging to 65.220.38.82, 64245 message lines logged

Log Buffer (4096 bytes):
down
..Sep 11 16:56:33.164 est: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/18, changed state to down
..Sep 11 16:57:40.681 est: %LINK-3-UPDOWN: Interface FastEthernet0/18,
changed state to up
..Sep 11 16:57:41.681 est: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/18, changed state to up
..Sep 11 16:57:41.961 est: %LINK-3-UPDOWN: Interface FastEthernet0/10,
changed state to up
..Sep 11 16:57:42.081 est: %LINK-3-UPDOWN: Interface FastEthernet0/12,
changed state to up
..Sep 11 16:57:42.961 est: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/10, changed state to up
..Sep 11 16:57:43.081 est: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/12, changed state to up

I am trying to ping from a host on Vlan 9, 192.168.34.44. This ping is
initiated on the switch itself. I have also tried pinging the host
from the switch which also does not work. The host has the same subnet
as the switch, 255.255.255.240. I've verified the host is on an
interface that is set up in Vlan 9 with switchport access vlan9 and
switchport mode access. Both host and switch have the correct duplex
and speed (100, full). This host is on interface fa 0/9:

interface FastEthernet0/9
switchport access vlan 9
switchport mode access
no ip address
duplex full
speed 100

There are no access lists on the host that would prevent it from
replying, in fact, I do see replys coming from the host using tcpdump
on the host.

I have tried a similar test on one of the other Vlans. Same
configuration except for the ip addresses and Vlan number. I had the
same problem. I cannot ping anywhere from the switch itself either.

A show mem gives this output:

#show mem
Head Total(b) Used(b) Free(b) Lowest(b)
Largest(b)
Processor 9E4A0C 56724980 4654060 52070920 51102188
51800768
I/O 80000000 8388608 936436 7452172 7202332
7384300



Processor memory

Address Bytes Prev Next Ref PrevF NextF Alloc PC
what
009E4A0C 0000001504 00000000 009E5018 001 ------- ------- 0018E6E8
List Elements
009E5018 0000005004 009E4A0C 009E63D0 001 ------- ------- 0018E718
List Headers
009E63D0 0000009000 009E5018 009E8724 001 ------- ------- 001A7FB8
Interrupt Stack
..
..
..

Thanks!

 
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Merv
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      09-15-2006
>From the console configure loogging buffer:

conf t
no logging console
logging buffer 10000 debug
end
wri mem

clear logging


Post the output of the following:

sh version

sh ip int brief
sh int status
sh vlan

sh int vlan 9

ping 192.168.34.46

debug icmp
debug arp

ping 192.168.34.255

sh arp

sh logging

 
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