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Win NT dial in problem

 
 
Ivana
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Posts: n/a
 
      12-23-2004
Hello all,

We have Cisco 2610XM router with WIC 2AS module and external modem. Every
dial in users are working fine, except one with WIN NT, US Robotics modem.
The log and config is below.. What could be the problem? Maybe
incompatibility in modems...we have external Billion modems...

Many regards,
Ivana

......
modemcap entry tornado:FD=&F:AA=S0=1:HFL=0:CID=1:TPL=default
......
line 2
exec-timeout 0 0
script dialer callout
modem InOut
modem autoconfigure type default
no exec
transport input all
speed 115200
-------------------------------------
Dec 23 16:50:07.971: TTY2: DSR came up
Dec 23 16:50:07.971: TTY2: no timer type 1 to destroy
Dec 23 16:50:07.971: TTY2: no timer type 0 to destroy
Dec 23 16:50:07.971: TTY2: no timer type 2 to destroy
Dec 23 16:50:07.971: tty2: Modem: IDLE->(unknown)
Dec 23 16:50:09.974: %LINK-3-UPDOWN: Interface Serial0/1, changed state to
up
Dec 23 16:50:09.974: TTY2: DSR was dropped
Dec 23 16:50:09.974: tty2: Modem: READY->(unknown)
Dec 23 16:50:09.990: Se0/1 PPP: Using dialer call direction
Dec 23 16:50:09.990: Se0/1 PPP: Treating connection as a callin
Dec 23 16:50:09.990: Se0/1 PPP: Phase is ESTABLISHING, Passive Open
Dec 23 16:50:09.990: Se0/1 LCP: State is Listen
Dec 23 16:50:10.992: TTY2: dropping DTR, hanging up
Dec 23 16:50:10.992: TTY2: Async Int reset: Dropping DTR
Dec 23 16:50:10.992: tty2: Modem: HANGUP->(unknown)
Dec 23 16:50:11.974: Se0/1 LCP: TIMEout: State Listen
Dec 23 16:50:11.974: Modem 0/1: PPP escape map: Tx map = FFFFFFFF, Rx map =
0
Dec 23 16:50:11.974: Se0/1 PPP: Authorization required
Dec 23 16:50:11.974: Se0/1 LCP: O CONFREQ[Listen] id 14 len 24
Dec 23 16:50:11.974: Se0/1 LCP: ACCM 0x000A0000 (0x0206000A0000)
Dec 23 16:50:11.974: Se0/1 LCP: AuthProto PAP (0x0304C023)
Dec 23 16:50:11.974: Se0/1 LCP: MagicNumber 0x1168869B (0x05061168869B)
Dec 23 16:50:11.974: Se0/1 LCP: PFC (0x0702)
Dec 23 16:50:11.978: Se0/1 LCP: ACFC (0x0802)
Dec 23 16:50:12.014: TTY2: cleanup pending. Delaying DTR
Dec 23 16:50:12.995: %LINK-5-CHANGED: Interface Serial0/1, changed state to
reset
Dec 23 16:50:12.995: Se0/1 PPP: Sending Acct Event[Down] id[34]
Dec 23 16:50:12.995: Se0/1 LCP: State is Closed
Dec 23 16:50:12.995: Se0/1 PPP: Phase is DOWN
Dec 23 16:50:13.051: TTY2: cleanup pending. Delaying DTR
Dec 23 16:50:14.061: TTY2: cleanup pending. Delaying DTR
Dec 23 16:50:15.075: TTY2: cleanup pending. Delaying DTR
Dec 23 16:50:15.992: TTY2: no timer type 0 to destroy
Dec 23 16:50:15.992: TTY2: no timer type 1 to destroy
Dec 23 16:50:15.992: TTY2: no timer type 3 to destroy
Dec 23 16:50:15.992: TTY2: no timer type 4 to destroy
Dec 23 16:50:15.992: TTY2: no timer type 10 to destroy
Dec 23 16:50:15.992: TTY2: no timer type 2 to destroy
Dec 23 16:50:15.992: Serial0/1: allowing modem_process to continue hangup
Dec 23 16:50:16.080: TTY2: restoring DTR
Dec 23 16:50:16.104: TTY2: autoconfigure probe started
Dec 23 16:50:16.108: TTY2: Modem command: --AT&F&C1&D2S0=1H0--
Dec 23 16:50:16.733: TTY2: Modem configuration succeeded
Dec 23 16:50:16.733: TTY2: Detected modem speed 115200
Dec 23 16:50:16.733: TTY2: Done with modem configuration
Dec 23 16:50:17.995: %LINK-3-UPDOWN: Interface Serial0/1, changed state to
down



 
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Aaron Leonard
Guest
Posts: n/a
 
      12-23-2004
That's odd. The NT client's modem appparently trains
OK (i.e. we see DSR go high), but the modem link hangs up
2 seconds later.

You might try reverse telnetting to your modem right after
the call attempt and querying it to find out what it disconnected
(I don't know what your modem is so I don't know what command
to use - with recent modems you can use AT#UD then use a
Unimodem diagnostic decoder to parse it out.)

On the NT side, I would turn on the modem log and PPP log
to figure out what's going on wrong with it. (See the
MSKB articles 162694 and 115929 for how to do this:
http://support.microsoft.com/default...b;en-us;162694
http://support.microsoft.com/default...b;en-us;115929)

Good luck,

Aaron

---

On Thu, 23 Dec 2004 18:03:22 +0100, "Ivana" <> wrote:

~ Hello all,
~
~ We have Cisco 2610XM router with WIC 2AS module and external modem. Every
~ dial in users are working fine, except one with WIN NT, US Robotics modem.
~ The log and config is below.. What could be the problem? Maybe
~ incompatibility in modems...we have external Billion modems...
~
~ Many regards,
~ Ivana
~
~ .....
~ modemcap entry tornado:FD=&F:AA=S0=1:HFL=0:CID=1:TPL=default
~ .....
~ line 2
~ exec-timeout 0 0
~ script dialer callout
~ modem InOut
~ modem autoconfigure type default
~ no exec
~ transport input all
~ speed 115200
~ -------------------------------------
~ Dec 23 16:50:07.971: TTY2: DSR came up
~ Dec 23 16:50:07.971: TTY2: no timer type 1 to destroy
~ Dec 23 16:50:07.971: TTY2: no timer type 0 to destroy
~ Dec 23 16:50:07.971: TTY2: no timer type 2 to destroy
~ Dec 23 16:50:07.971: tty2: Modem: IDLE->(unknown)
~ Dec 23 16:50:09.974: %LINK-3-UPDOWN: Interface Serial0/1, changed state to
~ up
~ Dec 23 16:50:09.974: TTY2: DSR was dropped
~ Dec 23 16:50:09.974: tty2: Modem: READY->(unknown)
~ Dec 23 16:50:09.990: Se0/1 PPP: Using dialer call direction
~ Dec 23 16:50:09.990: Se0/1 PPP: Treating connection as a callin
~ Dec 23 16:50:09.990: Se0/1 PPP: Phase is ESTABLISHING, Passive Open
~ Dec 23 16:50:09.990: Se0/1 LCP: State is Listen
~ Dec 23 16:50:10.992: TTY2: dropping DTR, hanging up
~ Dec 23 16:50:10.992: TTY2: Async Int reset: Dropping DTR
~ Dec 23 16:50:10.992: tty2: Modem: HANGUP->(unknown)
~ Dec 23 16:50:11.974: Se0/1 LCP: TIMEout: State Listen
~ Dec 23 16:50:11.974: Modem 0/1: PPP escape map: Tx map = FFFFFFFF, Rx map =
~ 0
~ Dec 23 16:50:11.974: Se0/1 PPP: Authorization required
~ Dec 23 16:50:11.974: Se0/1 LCP: O CONFREQ[Listen] id 14 len 24
~ Dec 23 16:50:11.974: Se0/1 LCP: ACCM 0x000A0000 (0x0206000A0000)
~ Dec 23 16:50:11.974: Se0/1 LCP: AuthProto PAP (0x0304C023)
~ Dec 23 16:50:11.974: Se0/1 LCP: MagicNumber 0x1168869B (0x05061168869B)
~ Dec 23 16:50:11.974: Se0/1 LCP: PFC (0x0702)
~ Dec 23 16:50:11.978: Se0/1 LCP: ACFC (0x0802)
~ Dec 23 16:50:12.014: TTY2: cleanup pending. Delaying DTR
~ Dec 23 16:50:12.995: %LINK-5-CHANGED: Interface Serial0/1, changed state to
~ reset
~ Dec 23 16:50:12.995: Se0/1 PPP: Sending Acct Event[Down] id[34]
~ Dec 23 16:50:12.995: Se0/1 LCP: State is Closed
~ Dec 23 16:50:12.995: Se0/1 PPP: Phase is DOWN
~ Dec 23 16:50:13.051: TTY2: cleanup pending. Delaying DTR
~ Dec 23 16:50:14.061: TTY2: cleanup pending. Delaying DTR
~ Dec 23 16:50:15.075: TTY2: cleanup pending. Delaying DTR
~ Dec 23 16:50:15.992: TTY2: no timer type 0 to destroy
~ Dec 23 16:50:15.992: TTY2: no timer type 1 to destroy
~ Dec 23 16:50:15.992: TTY2: no timer type 3 to destroy
~ Dec 23 16:50:15.992: TTY2: no timer type 4 to destroy
~ Dec 23 16:50:15.992: TTY2: no timer type 10 to destroy
~ Dec 23 16:50:15.992: TTY2: no timer type 2 to destroy
~ Dec 23 16:50:15.992: Serial0/1: allowing modem_process to continue hangup
~ Dec 23 16:50:16.080: TTY2: restoring DTR
~ Dec 23 16:50:16.104: TTY2: autoconfigure probe started
~ Dec 23 16:50:16.108: TTY2: Modem command: --AT&F&C1&D2S0=1H0--
~ Dec 23 16:50:16.733: TTY2: Modem configuration succeeded
~ Dec 23 16:50:16.733: TTY2: Detected modem speed 115200
~ Dec 23 16:50:16.733: TTY2: Done with modem configuration
~ Dec 23 16:50:17.995: %LINK-3-UPDOWN: Interface Serial0/1, changed state to
~ down
~
~

 
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