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UK VOIP - Sipgate Security Code

 
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Old 08-17-2006, 05:51 PM   #1
Default Sipgate Security Code


I just put some credit into my Sipgate account for the first time and
had to call 10200 from my sip line to obtain a security code to be able
to process the payment.

Can anyone tell me why this should be necessary. What are they trying
to stop?
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Les Desser
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Old 08-17-2006, 06:29 PM   #2
alexd
 
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Default Re: Sipgate Security Code

Les Desser wrote:

> I just put some credit into my Sipgate account for the first time and
> had to call 10200 from my sip line to obtain a security code to be able
> to process the payment.
>
> Can anyone tell me why this should be necessary. What are they trying
> to stop?


Credit card fraud, presumably by bots.

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Old 08-17-2006, 08:46 PM   #3
Les Desser
 
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Default Re: Sipgate Security Code

In article <>, alexd <> Thu, 17 Aug
2006 17:29:19 writes

>Les Desser wrote:
>
>> I just put some credit into my Sipgate account for the first time and
>> had to call 10200 from my sip line to obtain a security code to be able
>> to process the payment.
>>
>> Can anyone tell me why this should be necessary. What are they trying
>> to stop?

>
>Credit card fraud, presumably by bots.
>

Don't quite follow that.

I can see that the need to call would eliminate the possibility of bots
being involved, but I still do not see what type of fraud would be
involved that could not be equally well done by a human.


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Old 08-18-2006, 01:33 AM   #4
Ivor Jones
 
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Default Re: Sipgate Security Code

"Les Desser" <> wrote in message
news:

[snip]

> I can see that the need to call would eliminate the
> possibility of bots being involved, but I still do not
> see what type of fraud would be involved that could not
> be equally well done by a human.


It only ever needs to be done once, the first time you ever credit the
account. Any further payments won't require a code.

Ivor


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Old 08-18-2006, 09:17 AM   #5
Les Desser
 
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Default Re: Sipgate Security Code

In article <>, Ivor Jones
<> Fri, 18 Aug 2006 01:33:18 writes

>"Les Desser" <> wrote in message
>news:
>
>[snip]
>
>> I can see that the need to call would eliminate the
>> possibility of bots being involved, but I still do not
>> see what type of fraud would be involved that could not
>> be equally well done by a human.

>
>It only ever needs to be done once, the first time you ever credit the
>account. Any further payments won't require a code.
>

I accept that, but just like to understand what fraud (or other) is
being stopped by having this requirement.

Not something I will loose sleep over but just intrigued as to what harm
can be done by anyone crediting an account with some money.
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Old 08-18-2006, 01:41 PM   #6
PhilT
 
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Default Re: Sipgate Security Code


Les Desser wrote:

> I accept that, but just like to understand what fraud (or other) is
> being stopped by having this requirement.


a stupidity check that you are putting the money on the right account ?

Phil

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Old 08-18-2006, 02:41 PM   #7
Les Desser
 
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Default Re: Sipgate Security Code

In article < .com>,
PhilT <> Fri, 18 Aug 2006 05:41:58 writes

>
>Les Desser wrote:
>
>> I accept that, but just like to understand what fraud (or other) is
>> being stopped by having this requirement.

>
>a stupidity check that you are putting the money on the right account ?
>

Possibly, but then I think it would be appropriate to do this on every
top-up. The only cause for confusion I can think of is someone having
several accounts, in which case the confusion could arise every time.


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