Pat Coghlan <> writes:
> I'm talking about noise when calling to the PSTN from a VoIP phone.
>
> The remote (PSTN) party's complaints are that my voice
> muffled/distant. On my end, I hear hiss and a high pitched tone when
> there should be dead air. I've tried 2 different providers so far,
> including Vonage.
Sure, the company you use to get into the phone system can have a bad
SIP->PSTN gateway (either badly designed, badly setup or just broken).
Also, many VOIP companies buy their connectivity from some upstream.
It may well be that even after you switched you were still on the same
equipment. There could also be a problem at your end. Cordless
phones are notoriously bad. Some put out so much noise that any
compression the ATA does, has the compressor allocate most of the
available bandwidth to moving the noise. This doesn't happen with
POTS because POTS typically is uncompressed straight encoding called
ulaw. This is another good reason why you want any compression on the
SIP line. My feeling is it should be set up for straight ulaw.
That doesn't damn the whole SIP idea. It is just that they can't do a
good job of it. SIP when set up correctly is much cleaner than POTS.
There is less chance for noise to enter the system and the signal is
digitized much closer to the handset. The digitization method can
(and in my opinion should be) the same as POTS - straight ulaw.
There are some companies that allow you to bring and set up your own
equipment. Some have really decent prices (no monthlies if you just
want outgoing calls and 2cents/minute.) You can buy as expensive or
cheap a voip phone as you want. I have pay by the minute accounts
with both
www.teliax.com and
www.gafachi.com . Both are coming up on
two years now and I'm still very happy with both. (Anyone that knows
any other pay by the minute services please post! I'm always
interested to hear of alternatives.)
-wolfgang
--
Wolfgang S. Rupprecht
http://www.wsrcc.com/wolfgang/