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CPU Load on Catalyst4006

 
 
Joe Shen
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      04-09-2004
Hi,


The CPU load of our Catalyst4006 increases steadily in past days, and it is
observed CPU load get as high as 98% some time. 'show proc cpu' shows
something like:

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

153864 17871130 8 0.00% 0.00% 0.00% 0 Per-Second
Jobs

12599429843831335909 328 6.63% 6.91% 6.75% 0 Cat4k Mgmt HiPri

3269298281067594379 306 32.93% 32.68% 32.55% 0 Cat4k Mgmt LoPri

749292 70964735 10 0.08% 0.00% 0.00% 0 Galios Reschedul


And 'show platform health' shows something like:

Ebm-host-review 1.00 4.51 8 5 100 500 2 3
27463:26
KxAclPathMan - Path 1.00 25.01 10 5 100 500 16 21
2059322:35



I don't know what "KxAclPathMan" and "Ebm-host-review" stands for. Is there
anybody could do some help?

thanks in advance.

Regards

Jing Shen



 
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Pavlov
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Posts: n/a
 
      04-10-2004
>The CPU load of our Catalyst4006 increases steadily in past days, and it is
>observed CPU load get as high as 98% some time. 'show proc cpu' shows
>something like:
>
>PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
>
>153864 17871130 8 0.00% 0.00% 0.00% 0 Per-Second
>Jobs
>
>12599429843831335909 328 6.63% 6.91% 6.75% 0 Cat4k Mgmt HiPri
>
>3269298281067594379 306 32.93% 32.68% 32.55% 0 Cat4k Mgmt LoPri
>
>749292 70964735 10 0.08% 0.00% 0.00% 0 Galios Reschedul
>
>
>And 'show platform health' shows something like:
>
>Ebm-host-review 1.00 4.51 8 5 100 500 2 3
>27463:26
>KxAclPathMan - Path 1.00 25.01 10 5 100 500 16 21
>2059322:35
>
>
>
>I don't know what "KxAclPathMan" and "Ebm-host-review" stands for. Is there
>anybody could do some help?
>
>thanks in advance.
>
>Regards
>
>Jing Shen


What version of IOS is running on the 4006? May be a memory leak or
process that's causing it. Check TAC and see if there's any known bugs
that would spike CPU utilization. 98% is way to high.

cheers,

- Pavlov

Check out my pics!
http://www.neiu.edu/~akkoziol
 
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Joe Shen
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Posts: n/a
 
      04-12-2004
the command 'show version' echoes with the following:

================================================== ================
4006-gx>sh ver
Cisco Internetwork Operating System Software
IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version
12.1(13)EW2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Synched to technology version 12.1(13)E
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Wed 16-Jul-03 15:56 by nmasa
Image text-base: 0x00000000, data-base: 0x00E6403C

ROM: 12.1(12r)EW
Dagobah Revision 71, Swamp Revision 28

4006-gx uptime is 30 weeks, 4 days, 2 hours, 35 minutes
System returned to ROM by reload
System restarted at 06:18:30 Beijing Thu Sep 11 2003
System image file is "bootflash:cat4000-is-mz.121-13.EW2.bin"

cisco WS-C4006 (XPC8245) processor (revision 7) with 524288K bytes of
memory.
Processor board ID FOX0522003F
Last reset from Reload
144 FastEthernet/IEEE 802.3 interface(s)
2 Gigabit Ethernet/IEEE 802.3 interface(s)
403K bytes of non-volatile configuration memory.

Configuration register is 0x2102

================================================== ============

We have some other Catalyst 4006 with the same hardware and software
configuration, but only this catalyst 4006 experience high load on CPU
utilization, and the memory utilization of this catalyst4006 is kept below
30%.



"Pavlov" <.@.> ???? news:...
> >The CPU load of our Catalyst4006 increases steadily in past days, and it

is
> >observed CPU load get as high as 98% some time. 'show proc cpu' shows
> >something like:
> >
> >PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
> >
> >153864 17871130 8 0.00% 0.00% 0.00% 0 Per-Second
> >Jobs
> >
> >12599429843831335909 328 6.63% 6.91% 6.75% 0 Cat4k Mgmt HiPri
> >
> >3269298281067594379 306 32.93% 32.68% 32.55% 0 Cat4k Mgmt LoPri
> >
> >749292 70964735 10 0.08% 0.00% 0.00% 0 Galios Reschedul
> >
> >
> >And 'show platform health' shows something like:
> >
> >Ebm-host-review 1.00 4.51 8 5 100 500 2 3
> >27463:26
> >KxAclPathMan - Path 1.00 25.01 10 5 100 500 16 21
> >2059322:35
> >
> >
> >
> >I don't know what "KxAclPathMan" and "Ebm-host-review" stands for. Is

there
> >anybody could do some help?
> >
> >thanks in advance.
> >
> >Regards
> >
> >Jing Shen

>
> What version of IOS is running on the 4006? May be a memory leak or
> process that's causing it. Check TAC and see if there's any known bugs
> that would spike CPU utilization. 98% is way to high.
>
> cheers,
>
> - Pavlov
>
> Check out my pics!
> http://www.neiu.edu/~akkoziol



 
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Pavlov
Guest
Posts: n/a
 
      04-12-2004
>the command 'show version' echoes with the following:
>
>================================================= =================
>4006-gx>sh ver
>Cisco Internetwork Operating System Software
>IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version
>12.1(13)EW2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
>Synched to technology version 12.1(13)E
>TAC Support: http://www.cisco.com/tac
>Copyright (c) 1986-2003 by cisco Systems, Inc.
>Compiled Wed 16-Jul-03 15:56 by nmasa
>Image text-base: 0x00000000, data-base: 0x00E6403C
>
>ROM: 12.1(12r)EW
>Dagobah Revision 71, Swamp Revision 28
>
>4006-gx uptime is 30 weeks, 4 days, 2 hours, 35 minutes
>System returned to ROM by reload
>System restarted at 06:18:30 Beijing Thu Sep 11 2003
>System image file is "bootflash:cat4000-is-mz.121-13.EW2.bin"
>
>cisco WS-C4006 (XPC8245) processor (revision 7) with 524288K bytes of
>memory.
>Processor board ID FOX0522003F
>Last reset from Reload
>144 FastEthernet/IEEE 802.3 interface(s)
>2 Gigabit Ethernet/IEEE 802.3 interface(s)
>403K bytes of non-volatile configuration memory.
>
>Configuration register is 0x2102
>
>================================================= =============
>
>We have some other Catalyst 4006 with the same hardware and software
>configuration, but only this catalyst 4006 experience high load on CPU
>utilization, and the memory utilization of this catalyst4006 is kept below
>30%.


Hm, that's very curious indeed that only this 4006 is experiencing the
CPU spikes and the other 4006 are playing nicely. ^_^ Before I start
thinking you should turn on hardware or CPU debugging, try seeing if a
newer IOS rev might help. Is it possible that this particular 4006 is
getting hit more than the other 4006 you have?

I see that you're running an early deployment 12.1(13)EW2 and it seems
there's no newer revision of EW since July of last year for (13). But
I found this on Cisco's site about high utilization and they recommend
using 12.1(20)EW or newer. Here's the quote from the article (linked
below):

"For Catalyst 4500/4000 Cisco IOS Software-based Supervisor Engines,
consider upgrading to Cisco IOS Software Release 12.1(20)EW or later,
which introduces an enhancement of the internal management packet
handling mechanism by the CPU."

http://www.cisco.com/en/US/products/....shtml#highcpu

I deal with 5300s mainly at my operation but there were many problems
solved once I migrated from a very old IOS 12.2.5 (3 years old!) to a
recent one (12.2.17a) and it solved 95% of all strange anomalies, bus
error reboots, CPU utilization, and memory leaks. When I finally tried
out 12.3, all of our strange problems went away. I finally settled on
12.3.5b, which is running like a champ, and don't think I'll change it
for another year. I think your best bet is to go with the
recommendation from Cisco to do 12.1(20)EW or newer, which is
12.1(20)EW1. I think the worst case scenario is that a new IOS will
determine if it is hardware failure or software failure. Good luck!

- Pavlov

Check out my pics!
http://www.neiu.edu/~akkoziol
 
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