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Gateway Update Nightmare

 
 
mcp6453
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      12-09-2004
I'm rebuilding a Gateway PII for a kid, starting with a fresh install of
the OS, Windows 98 First Edition. Everything worked fine until I used
the Gateway update utility to check for updated drivers. It found and
downloaded an update for the sound card. After I installed the drivers,
the computer immediately began BSOD. Ultimately I was able to get into
the Safe Mode and remove them. Long story short, the only way I was able
to get the computer to work correctly was to install the OLD drivers
from the recovery CD.

I ran into this problem with Gateway Update some time ago, but I was
optimistic that things would be better. Has anyone had a similar
experience, or is it just my luck? I went from swearing by Gateway to
swearing at them.
 
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bmoag
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      12-09-2004
The problem is likely Win98 ver 1 incompatibility with a more modern driver.
Video driver problems will usually cause freezes or BSOD but not audio
drivers.
You are not doing this kid a favor using Win98 ver 1. At least go to
version 2 if not WinME.


 
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Jerry G.
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      12-10-2004
You should be using Win98 Second Addition at the very least. The first
addition will have a lot of problems.

--

Jerry G.
=====

"mcp6453" <> wrote in message
news9mdnYulWsOM9CXcRVn-...
I'm rebuilding a Gateway PII for a kid, starting with a fresh install of
the OS, Windows 98 First Edition. Everything worked fine until I used
the Gateway update utility to check for updated drivers. It found and
downloaded an update for the sound card. After I installed the drivers,
the computer immediately began BSOD. Ultimately I was able to get into
the Safe Mode and remove them. Long story short, the only way I was able
to get the computer to work correctly was to install the OLD drivers
from the recovery CD.

I ran into this problem with Gateway Update some time ago, but I was
optimistic that things would be better. Has anyone had a similar
experience, or is it just my luck? I went from swearing by Gateway to
swearing at them.


 
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mcp6453
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      12-10-2004
Jerry G. wrote:
>
> You should be using Win98 Second Addition at the very least. The first
> addition will have a lot of problems.
>
> --
>
> Jerry G.
> =====
>
> "mcp6453" <> wrote in message
> news9mdnYulWsOM9CXcRVn-...
> I'm rebuilding a Gateway PII for a kid, starting with a fresh install of
> the OS, Windows 98 First Edition. Everything worked fine until I used
> the Gateway update utility to check for updated drivers. It found and
> downloaded an update for the sound card. After I installed the drivers,
> the computer immediately began BSOD. Ultimately I was able to get into
> the Safe Mode and remove them. Long story short, the only way I was able
> to get the computer to work correctly was to install the OLD drivers
> from the recovery CD.
>
> I ran into this problem with Gateway Update some time ago, but I was
> optimistic that things would be better. Has anyone had a similar
> experience, or is it just my luck? I went from swearing by Gateway to
> swearing at them.



I agree, but the customer does not a license to Second Edition.
 
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Trent©
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      12-10-2004
On Thu, 09 Dec 2004 10:02:47 -0500, mcp6453 <>
wrote:

>I'm rebuilding a Gateway PII for a kid, starting with a fresh install of
>the OS, Windows 98 First Edition. Everything worked fine until I used
>the Gateway update utility to check for updated drivers. It found and
>downloaded an update for the sound card. After I installed the drivers,
>the computer immediately began BSOD. Ultimately I was able to get into
>the Safe Mode and remove them. Long story short, the only way I was able
>to get the computer to work correctly was to install the OLD drivers
>from the recovery CD.
>
>I ran into this problem with Gateway Update some time ago, but I was
>optimistic that things would be better. Has anyone had a similar
>experience, or is it just my luck? I went from swearing by Gateway to
>swearing at them.


Why would you expect it to work any differently?

You should ALWAYS use the original drivers that came with the original
hardware. Only upgrade if something is not working correctly...or if
there's some other definite need.

You probably got SE drivers...since FE isn't supported any longer by
most vendors.


Have a nice one...

Trent©

Follow Joan Rivers' example --- get pre-embalmed!


 
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