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Data Recovery ??

 
 
Seacocck
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      09-29-2004

I just had a 40gb maxtor slave hard drive go bad.....clicking sound;completely
unrecognized by the computer....I've had this drive since 2002.It always had a
bit of a delay in accessing data..Maxtor told me it was not the drive but my
system...
the O/S is onthe older 6.4 gig hard drive. I was using the 40gb drive for
storage and backup. I have not backed it up for 7mos or so. I assume this is a
physical crash. Who is the least expensive reputable data recovery service?
Nationwide quoted $399.00...... Is that my only option at this point?
Thanks,
JG







 
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bmoag
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      10-01-2004
Before you give up or shell out big bucks:

Try the drive multiple times on a different IDE connector or different
computer. Sometimes you can get just enough out of a dying drive to back up
critical files. A single hard thwack to the drive will sometimes get the
platters spinning long enough (this is the honest truth recommended by many
fixit sites).

However I have had the bitter experience of not recognizing impending
failure in an IBM (now Hitachi: the ones that are the subject of a class
action law suit) drive. They replaced the drive but the data was
irreplacable. Fortunately most of it was my wife's . . .

You should pester Maxtor: you might be eligible for a replacement drive.


 
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keexer
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      10-07-2004
Have 'em fax you the contract.
Read the fine print.
Make double dang sure you checkmark the box that says you *do not*
want them to open/service your drive in the "clean room". If no box
on the contract then write the same on your contract and initial it.

Make a copy of your signed contract for your records. Then wrap the
HD with plenty of bubble wrap and mail or take the HD with the signed
contract.

Whatever you do do not tear off or fiddle with the taped seal(s) that
the original factory stuck on your hard drive. Before you mail off
your HD you might want to take a picture (for your records) of the
seals showing they were intact.

Ask the data recovery company to call you with the estimate like a car
mechanic would before they attempt to extract any data.

$300 sounds like the fee to open/examine your drive not to recover
your data. Think in terms of $1500 to $3000 final bill.
 
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