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Computer does not boot

 
 
Dimetric Houston
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Posts: n/a
 
      09-20-2004
Hello all.

My neighbor's computer has a serious problem. When they turn it on, the
screen stays black and a message appears saying

"NTLDR is missing. Ctrl+Alt+Del to restart"

If they hit the aforementioned buttons, the same message appears.

They have a Hewlett Packard running WinXP.

The only thing they could tell me was that this happened after the power
went out one night. I didn't see a surge protector anywhere, and I don't
know if this happened during a storm or was it just an abnormal power outage
issue.

Is there a way to fix this?

Thanks.


 
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w_tom
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Posts: n/a
 
      09-20-2004
A surge protector would have done nothing for a power loss.
In fact, a plug-in surge protector can even contribute to
surge damage of an adjacent and powered off computer.

If the system disk was FAT32 (verses the reliable NTFS),
then power loss may delete files on the drive. The file NTLDR
is missing. File can restored (copied to hard drive) by so
many methods from system boot disks, CD-Rom, etc. Numerous
solutions have been posted previously. But now ask what is
defective in that system that a power loss (not a power surge)
caused a file to be deleted. This was just another reason by
FAT filesystem was made obsolete.

Dimetric Houston wrote:
> Hello all.
>
> My neighbor's computer has a serious problem. When they turn it
> on, the screen stays black and a message appears saying
>
> "NTLDR is missing. Ctrl+Alt+Del to restart"
>
> If they hit the aforementioned buttons, the same message appears.
>
> They have a Hewlett Packard running WinXP.
>
> The only thing they could tell me was that this happened after
> the power went out one night. I didn't see a surge protector
> anywhere, and I don't know if this happened during a storm or
> was it just an abnormal power outage issue.
>
> Is there a way to fix this?
>
> Thanks.

 
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Plato
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Posts: n/a
 
      09-20-2004
Dimetric Houston wrote:
>
> "NTLDR is missing. Ctrl+Alt+Del to restart"


http://support.microsoft.com/?kbid=320397

http://www.bootdisk.com/bootlist/179.htm#5


 
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L;ozT
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Posts: n/a
 
      09-20-2004
....or maybe, just maybe, there is already a floppy disk in drive A: which
got left in the computer when it shut down. Ask them to check the floppy
drive.

L;ozT


"Plato" <|@|.|> wrote in message
news:414e3b46$2$26020$...
> Dimetric Houston wrote:
> >
> > "NTLDR is missing. Ctrl+Alt+Del to restart"

>
> http://support.microsoft.com/?kbid=320397
>
> http://www.bootdisk.com/bootlist/179.htm#5
>
>



 
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Thor
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Posts: n/a
 
      09-21-2004
that would result in "non system disk or disk error" not "NTLDR is missing".


"L;ozT" <> wrote in message
news:cinoul$55b$...
> ...or maybe, just maybe, there is already a floppy disk in drive A: which
> got left in the computer when it shut down. Ask them to check the floppy
> drive.
>
> L;ozT
>
>
> "Plato" <|@|.|> wrote in message
> news:414e3b46$2$26020$...
>> Dimetric Houston wrote:
>> >
>> > "NTLDR is missing. Ctrl+Alt+Del to restart"

>>
>> http://support.microsoft.com/?kbid=320397
>>
>> http://www.bootdisk.com/bootlist/179.htm#5
>>
>>

>
>



 
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mark mandel
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Posts: n/a
 
      09-21-2004

"Dimetric Houston" <> wrote in message
news:Csq3d.5360$...
> Hello all.
>
> My neighbor's computer has a serious problem. When they turn it on, the
> screen stays black and a message appears saying
>
> "NTLDR is missing. Ctrl+Alt+Del to restart"
>
> If they hit the aforementioned buttons, the same message appears.
>
> They have a Hewlett Packard running WinXP.
>
> The only thing they could tell me was that this happened after the power
> went out one night. I didn't see a surge protector anywhere, and I don't
> know if this happened during a storm or was it just an abnormal power

outage
> issue.
>
> Is there a way to fix this?
>
> Thanks.
>

Check out www.computerhope.com/issues/ch000465.htm


 
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Plato
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Posts: n/a
 
      09-21-2004
Thor wrote:
>
> that would result in "non system disk or disk error" not "NTLDR is missing".


Right. Your bios has no clue re: OS messages.

> > ...or maybe, just maybe, there is already a floppy disk in drive A: which
> > got left in the computer when it shut down. Ask them to check the floppy
> > drive.



 
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L;ozT
Guest
Posts: n/a
 
      09-21-2004
Actually, I would beg to differ. As would the author of the webpage listed
by Mark Mandel in the same thread.

Link : www.computerhope.com/issues/ch000465.htm

Specific points to note

[snip]
Issue:

NTLDR is Missing.

Related errors:

Below are the full error messages that may be seen when the computer is
booting.

NTLDR is Missing
Press any key to restart

Boot: Couldn't find NTLDR
Please insert another disk

[snip]

Cause:

1.. Computer is booting from a non-bootable source
[snip]

Solutions:

Computer is booting from a non-bootable source

Many times this error is caused when the computer is attempting to boot
from a non-bootable floppy disk or CD-ROM. First verify that no floppy
diskette is in the computer, unless you are attempting to boot from a
diskette.

[snip]

As per comments from Plato, and Thor, quite simply, you are wrong. The
precise nature of a fault may or may not give you either of the said
results. And the issue here is nothing whatsoever to do with the BIOS.

In case you wondered, yes, I am a fully qualified Microsoft Certified
Systems Engineer, and have worked full time as Systems Administrator for the
Largest NHS Trust in Europe for the last five years, on top of a vast other
amount of experience and study. Because of this, I happen to know something
about this.

No offence intended by my snottiness.

Cheers.

L;ozt .............you certainly seem to be!



"Plato" <|@|.|> wrote in message
news:415072be$0$30145$...
> Thor wrote:
> >
> > that would result in "non system disk or disk error" not "NTLDR is

missing".
>
> Right. Your bios has no clue re: OS messages.
>
> > > ...or maybe, just maybe, there is already a floppy disk in drive A:

which
> > > got left in the computer when it shut down. Ask them to check the

floppy
> > > drive.

>
>



 
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w_tom
Guest
Posts: n/a
 
      09-22-2004
A program in first two disk sectors gets executed by BIOS.
This boot program is uniquely modified both for that disk and
for the operating system that formatted that disk. If that
boot program does not exist, then BIOS outputs a unique
message (from hardware manufacturer) about not finding
bootable disks.

If that program does exist and is for DOS based systems (ie
Windows 9x), then the boot program looks for the files IO.SYS
and either MSDOS.SYS or IBMDOS.SYS. These OS booting programs
are different from the boot sector program and are next
software to be executed. If boot program does not find these
files only on that one disk, then this message is output:

Non-System disk or disk error
Replace and press any key when ready

However if the boot sector is for NT based OS and if the
unique parameters in that boot sector program do not find an
NTLDR file, then this message outputs:

BOOT: Couldn't find NTLDR

If a boot diskette is formatted originally by NT, and if
NTLDR is not on that diskette, then it will boot the latter
message. If the NTLDR file is missing on hard drive and if
the BIOS executes boot sector on hard drive, then system will
output same message. To get this message, the boot sector
program must have either of two problems:
1) the boot sector program is not unique to the disk format,
or
2) the boot file (NTLDR or MSDOS.SYS, etc) is not on that
disk.

Diskettes not loaded to boot an operating system can still
contain the boot sector program. Which message is posted can
tell whether the diskette was formatted by DOS based or NT
based OS. If the boot sector program is not read, then BIOS
will output a unique message not from Microsoft. Above are
the Microsoft error messages from the boot sector program.


"L;ozT" wrote:
> Actually, I would beg to differ. As would the author of the
> webpage listed by Mark Mandel in the same thread.
>
> Link : www.computerhope.com/issues/ch000465.htm
>
> Specific points to note
>
> [snip]
> Issue:
>
> NTLDR is Missing.
>
> Related errors:
>
> Below are the full error messages that may be seen when the
> computer is booting.
>
> NTLDR is Missing
> Press any key to restart
>
> Boot: Couldn't find NTLDR
> Please insert another disk
>
> [snip]
>
> Cause:
>
> 1.. Computer is booting from a non-bootable source
> [snip]
>
> Solutions:
>
> Computer is booting from a non-bootable source
>
> Many times this error is caused when the computer is attempting
> to boot from a non-bootable floppy disk or CD-ROM. First verify
> that no floppy diskette is in the computer, unless you are
> attempting to boot from a diskette.
>
> [snip]
>
> As per comments from Plato, and Thor, quite simply, you are wrong. The
> precise nature of a fault may or may not give you either of the said
> results. And the issue here is nothing whatsoever to do with the BIOS.
>
> In case you wondered, yes, I am a fully qualified Microsoft Certified
> Systems Engineer, and have worked full time as Systems Administrator for the
> Largest NHS Trust in Europe for the last five years, on top of a vast other
> amount of experience and study. Because of this, I happen to know something
> about this.
>
> No offence intended by my snottiness.
>
> Cheers.
>
> L;ozt .............you certainly seem to be!
>
> "Plato" <|@|.|> wrote in message
> news:415072be$0$30145$...
> > Thor wrote:
> > >
> > > that would result in "non system disk or disk error" not "NTLDR is

> missing".
> >
> > Right. Your bios has no clue re: OS messages.
> >
> > > > ...or maybe, just maybe, there is already a floppy disk in drive A:

> which
> > > > got left in the computer when it shut down. Ask them to check the

> floppy
> > > > drive.

> >
> >

 
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L;ozT
Guest
Posts: n/a
 
      09-22-2004
I appolgise for sounding rude, but may I ask, do you actually fully
understand the content of what you posted, or have I mis-interpreted your
reason for posting?

.....ok. So the BIOS is involved in booting up a computer full stop.

Absolutely.

What I meant when I said:

<quote>
'And the issue here is nothing whatsoever to do with the BIOS.'
<end quote>

is not that booting up a computer, regardless of operating system or fault,
does not rely on the BIOS.
What I did say, I thought resonably clearly, is that the problem being had
by Dimetric Houston, is in no way related to a problem with the bios. (ie
the ISSUE HERE is nothing whatsoever to do with the BIOS). The BIOS, from
the fact that it was able, after running through POST's, to 'execute a
program in the first two disk sectors', which in turn was able to produce
valid error message, would appear to be perfectly fine, and to have no
issues.

As you quite rightly say, the issue is somewhere around the first two disk
sectors, or boot loader, or bootable floppy, or corrupt files etc.. And in
fact implies quite clearly, that THE ISSUE HERE IS (as in the case shown by
Dimetric Houston) to do with one of the above, and in fact, NOTHING
WHATSOEVER TO DO WITH THE BIOS. And so, the statement 'Right. Your bios has
no clue re: OS messages' is not only in support of an incorrect statement,
but also is completely irrelevant, and is also wrong in it's implication, as
it implies that the message seen on screen (relating to NT Loader) is a BIOS
message, when as you quite rightly quote <quote> Above are
the Microsoft error messages from the boot sector program. <end quote> the
message seen, is in fact, you guessed it, NOTHING WHATSOEVER TO DO WITH
THE BIOS!

I can see you are perhaps intelligent and well read, but perhaps you need to
read more carefully, and then think more about the implications of what you
have read, as I believe you have misunderstood the statement made by myself
in my previous post, and appear to have misunderstood the implications of
your own post.

Cheers.

L;ozT.............again!


"w_tom" <> wrote in message
news:...
> A program in first two disk sectors gets executed by BIOS.
> This boot program is uniquely modified both for that disk and
> for the operating system that formatted that disk. If that
> boot program does not exist, then BIOS outputs a unique
> message (from hardware manufacturer) about not finding
> bootable disks.
>
> If that program does exist and is for DOS based systems (ie
> Windows 9x), then the boot program looks for the files IO.SYS
> and either MSDOS.SYS or IBMDOS.SYS. These OS booting programs
> are different from the boot sector program and are next
> software to be executed. If boot program does not find these
> files only on that one disk, then this message is output:
>
> Non-System disk or disk error
> Replace and press any key when ready
>
> However if the boot sector is for NT based OS and if the
> unique parameters in that boot sector program do not find an
> NTLDR file, then this message outputs:
>
> BOOT: Couldn't find NTLDR
>
> If a boot diskette is formatted originally by NT, and if
> NTLDR is not on that diskette, then it will boot the latter
> message. If the NTLDR file is missing on hard drive and if
> the BIOS executes boot sector on hard drive, then system will
> output same message. To get this message, the boot sector
> program must have either of two problems:
> 1) the boot sector program is not unique to the disk format,
> or
> 2) the boot file (NTLDR or MSDOS.SYS, etc) is not on that
> disk.
>
> Diskettes not loaded to boot an operating system can still
> contain the boot sector program. Which message is posted can
> tell whether the diskette was formatted by DOS based or NT
> based OS. If the boot sector program is not read, then BIOS
> will output a unique message not from Microsoft. Above are
> the Microsoft error messages from the boot sector program.
>
>
> "L;ozT" wrote:
> > Actually, I would beg to differ. As would the author of the
> > webpage listed by Mark Mandel in the same thread.
> >
> > Link : www.computerhope.com/issues/ch000465.htm
> >
> > Specific points to note
> >
> > [snip]
> > Issue:
> >
> > NTLDR is Missing.
> >
> > Related errors:
> >
> > Below are the full error messages that may be seen when the
> > computer is booting.
> >
> > NTLDR is Missing
> > Press any key to restart
> >
> > Boot: Couldn't find NTLDR
> > Please insert another disk
> >
> > [snip]
> >
> > Cause:
> >
> > 1.. Computer is booting from a non-bootable source
> > [snip]
> >
> > Solutions:
> >
> > Computer is booting from a non-bootable source
> >
> > Many times this error is caused when the computer is attempting
> > to boot from a non-bootable floppy disk or CD-ROM. First verify
> > that no floppy diskette is in the computer, unless you are
> > attempting to boot from a diskette.
> >
> > [snip]
> >
> > As per comments from Plato, and Thor, quite simply, you are wrong.

The
> > precise nature of a fault may or may not give you either of the said
> > results. And the issue here is nothing whatsoever to do with the BIOS.
> >
> > In case you wondered, yes, I am a fully qualified Microsoft Certified
> > Systems Engineer, and have worked full time as Systems Administrator for

the
> > Largest NHS Trust in Europe for the last five years, on top of a vast

other
> > amount of experience and study. Because of this, I happen to know

something
> > about this.
> >
> > No offence intended by my snottiness.
> >
> > Cheers.
> >
> > L;ozt .............you certainly seem to be!
> >
> > "Plato" <|@|.|> wrote in message
> > news:415072be$0$30145$...
> > > Thor wrote:
> > > >
> > > > that would result in "non system disk or disk error" not "NTLDR is

> > missing".
> > >
> > > Right. Your bios has no clue re: OS messages.
> > >
> > > > > ...or maybe, just maybe, there is already a floppy disk in drive

A:
> > which
> > > > > got left in the computer when it shut down. Ask them to check the

> > floppy
> > > > > drive.
> > >
> > >



 
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