John Rampling wrote:
> I received an email inviting me to verify my Visa card. The address given
> was
> http://www.usa.visa.com/personal/sec...h1_/index.html
> but interestingly the entire email was a JPEG image without any text at all.
>
> I felt a bit suspicious that I was invited to contact a USA site when I do
> not live in the USA.
>
> I assume the email was part of a scam but I don't want to try it to find
> out. Anyone had something similar?
>
> John
> (sorry if this is the wrong NG for this kind of question)
VISA would never do that. It is up to the card company if there is a
problem. By card company I mean your bank, Capital One, MBMA etc.
VISA and MasterCard simply run the networks they use.
It's like the Internet in a way. Your ISP (AOL, BT, Wanadoo, Tiscali
etc) is your "card provider". They provide the service, the gateway to
the websites etc. VISA or MasterCard would be like Cisco who own/operate
a large amount of the underlying "backbone" between all the ISPs in the
EU and USA.
If there was a problem such as your password going wrong, you contact
your ISP,not Cisco. Same with credit cards. VISA, MasterCard, AMEX etc
should not be contacted by the customer. I work for a credit card
company and as far as I know, there is no "public relations" or
"customer serivce" telephoen number for VISA, only an address for
customers to write to if there is a serious serious problem. I've never
had to give the address out and I don't know anyone who has.
HTH.