Problem with reading DVDs.

I have three DVD drives on my PC. Two are DVD+ rewriters and the other
just a normal DVD ROM drive. This morning I bought a DVD dual (i.e. +
and -) burner to replace the DVD ROM drive. I fitted it OK and it was
reading discs, but I couldn't get the software to load and the
existing DVD burning software for the other DVDs (both Philips)
wouldn't work with the new drive.

So I tried loading other burning software including Adaptec but they
didn't work either. Then suddenly all three of my drives stopped
working properly. They wouldn't read the data on them. Sometimes they
would show what was on the disc but as soon as I tried to open any
files the blue screen of death appeared.

I took the new drive out and put the old DVD ROM drive back, but the
same thing happened with that.

I can't burn anything to discs either. When I try to open Nero
software, that too causes the blue screen of death to appear. On one
occasion when Nero did open, a notice appeared saying that the "Auto
Insert Notification" had been turned on and that it (Nero) would turn
it off then restart the computer. It did that, but the DVD drives
still won't work either for playing or burning.

Everything else works as before; it is just the DVD drives that are
affected. I looked in Device Manager and no problems are reported for
any of the three drives.

I am wondering if the Adaptec software might have caused this to
happen.

Any advice will be much appreciated.

Paul

Paul

(Paul) wrote in
news: om:

> I am wondering if the Adaptec software might have caused this to
> happen.

Could have

> Any advice will be much appreciated.

What OS? If XP, have you done a system restore?

Jim Berwick <> wrote in message news:<Xns950DAFE5BD2C9jimbsnipnet@207.103.26.26>.. .
> (Paul) wrote in
> news: om:
>
> > I am wondering if the Adaptec software might have caused this to
> > happen.
>
> Could have
>
> > Any advice will be much appreciated.
>
> What OS? If XP, have you done a system restore?

It's Windows 98, so unfortunately there is no system restore.

I have now got the drives to work but it has left other problems, such
as drag & drop keeps stopping working and I have to keep rebooting to
get it to work again. But at least I can now use the DVD drives to
back up everything and then reinstall Windows.

I located the file that was causing the problem. It was called
scsi1hlp.vxd. I did a search on that and it seems that it was Adaptec
Easy CD Creator that created a conflict with it as it has been known
to do that many times before. I just renamed the file by changing the
extension to "vdx" for now and the drives immediately started working
again.