Norton System Works 2004

Hello
I installed the new anti virus software (NSW 2004) after getting rid of
McAfee. There are still some traces of McAfee there somewhere.
My problem is I have to disable my email scanning feature to send & receive
email. A practice I'm not real happy with , considering this is why I bought
the software in the first place.
It's almost impossible to contact Symantec. I've been trying for 2 days.
I just bought this software yesterday. You would think there would be some
kind of support , at least for 30 days or whatever.
PS I also installed Norton Personal Firewall today. But was having the email
problem prior to installing that.
Any help would be greatly appreciated. My OS & mail program are:
WinXP
Outlook Express
Thanks.
ron

Ronald Murray

The email scan is redundant. The only advantage it brings is allowing you to
be notified of a virus infected email immediately upon download, as opposed
to waiting for the auto-protect component to detect and stop an infected
attachment from being opened by the user. It's not "if" it will detect and
stop the virus, but rather "when" it is detected and stopped. You can do
without the email scan and still be covered. BTW, I am really beginning to
dislike Norton 2004. I've seen a lot of trouble with it failing to install
for customers lately.


"Ronald Murray" <> wrote in message
news:cvt1c.681$...
> Hello
> I installed the new anti virus software (NSW 2004) after getting rid of
> McAfee. There are still some traces of McAfee there somewhere.
> My problem is I have to disable my email scanning feature to send &
receive
> email. A practice I'm not real happy with , considering this is why I
bought
> the software in the first place.
> It's almost impossible to contact Symantec. I've been trying for 2 days.
> I just bought this software yesterday. You would think there would be some
> kind of support , at least for 30 days or whatever.
> PS I also installed Norton Personal Firewall today. But was having the
email
> problem prior to installing that.
> Any help would be greatly appreciated. My OS & mail program are:
> WinXP
> Outlook Express
> Thanks.
> ron
>
>

"Thor" <> wrote in message
news:...
> The email scan is redundant. The only advantage it brings is allowing you
to
> be notified of a virus infected email immediately upon download, as
opposed
> to waiting for the auto-protect component to detect and stop an infected
> attachment from being opened by the user. It's not "if" it will detect and
> stop the virus, but rather "when" it is detected and stopped. You can do
> without the email scan and still be covered. BTW, I am really beginning to
> dislike Norton 2004. I've seen a lot of trouble with it failing to install
> for customers lately.

And I had the same damned problem with NSW 2003 until I finally got it
working OK(so many installs, uninstalls, reinstalls). And no plans to
"update" to 2004 either.

Mark Mandell
>
>
> "Ronald Murray" <> wrote in message
> news:cvt1c.681$...
> > Hello
> > I installed the new anti virus software (NSW 2004) after getting rid of
> > McAfee. There are still some traces of McAfee there somewhere.
> > My problem is I have to disable my email scanning feature to send &
> receive
> > email. A practice I'm not real happy with , considering this is why I
> bought
> > the software in the first place.
> > It's almost impossible to contact Symantec. I've been trying for 2 days.
> > I just bought this software yesterday. You would think there would be
some
> > kind of support , at least for 30 days or whatever.
> > PS I also installed Norton Personal Firewall today. But was having the
> email
> > problem prior to installing that.
> > Any help would be greatly appreciated. My OS & mail program are:
> > WinXP
> > Outlook Express
> > Thanks.
> > ron
> >
> >
>
>

Ronald Murray wrote:
>
> I installed the new anti virus software (NSW 2004) after getting rid of
> McAfee. There are still some traces of McAfee there somewhere.
> My problem is I have to disable my email scanning feature to send & receive
> email. A practice I'm not real happy with , considering this is why I bought

As thor said you dont need the email scan.




--
http://www.bootdisk.com/

I also had problems with NSW 2003 (and XP) at home. At work we had Norton
antivirus for a couple of years, but since two weeks we use another
AVprogram: Norman. We stopped using Norton, because it interfered to often
with other progams. I don't know anything about Norman. Never heard of it,
before our networkman came into my office to install it (and uninstall
Norton of course)

--
Jan
http://home.wanadoo.nl/jhm.vangastel/Astronomy/


"mark mandel" <> schreef in bericht
news:tzx1c.18200$ link.net...
>
> "Thor" <> wrote in message
>
> And I had the same damned problem with NSW 2003 until I finally got it
> working OK(so many installs, uninstalls, reinstalls). And no plans to
> "update" to 2004 either.
>
> Mark Mandell