Startup Problem

Hi all,

Have a startup problem (more of a "condition" than a problem) on a client's
computer. Thought I'd see if any of you have any suggestions on how to fix.

The computer had Win 2000 loaded. My client had someone remove Win 2000 and
install Win XP Home. Now, when the computer is turned on, it goes through
what
looks like a normal bootup but then stops at a gray (not black) screen.
Nothing on the screen but gray. Then, using the power button, we turn it
off and turn it right back on. On this second startup it boots up and runs
perfectly.

Anyone have any ideas on what might be causing this situation? Any thoughts
on how to fix?

TIA

Loren

LPV

This is kind of stating the obvious here, but try to reinstall the OS.

-NHL
"LPV" <> wrote in message
news:...
> Hi all,
>
> Have a startup problem (more of a "condition" than a problem) on a
client's
> computer. Thought I'd see if any of you have any suggestions on how to
fix.
>
> The computer had Win 2000 loaded. My client had someone remove Win 2000
and
> install Win XP Home. Now, when the computer is turned on, it goes through
> what
> looks like a normal bootup but then stops at a gray (not black) screen.
> Nothing on the screen but gray. Then, using the power button, we turn it
> off and turn it right back on. On this second startup it boots up and
runs
> perfectly.
>
> Anyone have any ideas on what might be causing this situation? Any
thoughts
> on how to fix?
>
> TIA
>
> Loren
>
>
>