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I was given a HP Deskjet 694c printer and I am having a problem
printing with it and hope someone can help me. I've installed the
software and everything has been recognized (it appears) and when I
got to print, the machine starts up, grabs a piece of paper, takes it
half-way in, and stops. I get an error message saying the machine is
out of paper. I've taken the paper out of the tray, put in back in,
made sure it was tight against the rollers, everything I can think of,
yet nothing works.

Any idea why this is happening and how to correct it?

Thanks in advance for your help.
Mark Ferrante

"FERRANTE" <> wrote in message
news:...
> I was given a HP Deskjet 694c printer and I am having a problem
> printing with it and hope someone can help me. I've installed the
> software and everything has been recognized (it appears) and when I
> got to print, the machine starts up, grabs a piece of paper, takes it
> half-way in, and stops. I get an error message saying the machine is
> out of paper. I've taken the paper out of the tray, put in back in,
> made sure it was tight against the rollers, everything I can think of,
> yet nothing works.
>
> Any idea why this is happening and how to correct it?
>
> Thanks in advance for your help.
> Mark Ferrante

Sounds like the paper sensor in your printer is broken.

-BC

Have you cleaned those big black rollers? It's common for HPs to get some
paper dust accumulation on them, making them too slick to feed the paper
reliably. The symptom is often exactly what you describe.


...
"FERRANTE" <> wrote in message
news:...
> I was given a HP Deskjet 694c printer and I am having a problem
> printing with it and hope someone can help me. I've installed the
> software and everything has been recognized (it appears) and when I
> got to print, the machine starts up, grabs a piece of paper, takes it
> half-way in, and stops. I get an error message saying the machine is
> out of paper. I've taken the paper out of the tray, put in back in,
> made sure it was tight against the rollers, everything I can think of,
> yet nothing works.
>
> Any idea why this is happening and how to correct it?
>
> Thanks in advance for your help.
> Mark Ferrante

On Sat, 28 Feb 2004 13:02:32 -0500, "Thor" <> wrote:

>Have you cleaned those big black rollers? It's common for HPs to get some
>paper dust accumulation on them, making them too slick to feed the paper
>reliably. The symptom is often exactly what you describe.

No, I have not tried that. What should I use to clean them with? Do
they come out or what is the best way to do it?

Thanks,
Mark

>
>
>..
>"FERRANTE" <> wrote in message
>news:.. .
>> I was given a HP Deskjet 694c printer and I am having a problem
>> printing with it and hope someone can help me. I've installed the
>> software and everything has been recognized (it appears) and when I
>> got to print, the machine starts up, grabs a piece of paper, takes it
>> half-way in, and stops. I get an error message saying the machine is
>> out of paper. I've taken the paper out of the tray, put in back in,
>> made sure it was tight against the rollers, everything I can think of,
>> yet nothing works.
>>
>> Any idea why this is happening and how to correct it?
>>
>> Thanks in advance for your help.
>> Mark Ferrante
>

Unplug the printer, and remove the rear cover, Use a cloth dampened with
warm water. Rotate the rolers by hand and wipe them down. Make sure they are
dry when you are done, but as long as you don't make the cloth too wet, they
should dry rapidly.

...
"FERRANTE" <> wrote in message
news:...
> On Sat, 28 Feb 2004 13:02:32 -0500, "Thor" <> wrote:
>
> >Have you cleaned those big black rollers? It's common for HPs to get some
> >paper dust accumulation on them, making them too slick to feed the paper
> >reliably. The symptom is often exactly what you describe.
>
> No, I have not tried that. What should I use to clean them with? Do
> they come out or what is the best way to do it?
>
> Thanks,
> Mark
>
> >
> >
> >..
> >"FERRANTE" <> wrote in message
> >news:.. .
> >> I was given a HP Deskjet 694c printer and I am having a problem
> >> printing with it and hope someone can help me. I've installed the
> >> software and everything has been recognized (it appears) and when I
> >> got to print, the machine starts up, grabs a piece of paper, takes it
> >> half-way in, and stops. I get an error message saying the machine is
> >> out of paper. I've taken the paper out of the tray, put in back in,
> >> made sure it was tight against the rollers, everything I can think of,
> >> yet nothing works.
> >>
> >> Any idea why this is happening and how to correct it?
> >>
> >> Thanks in advance for your help.
> >> Mark Ferrante
> >
>

On Sat, 28 Feb 2004 17:40:54 -0500, "Thor" <> wrote:

>Unplug the printer, and remove the rear cover, Use a cloth dampened with
>warm water. Rotate the rolers by hand and wipe them down. Make sure they are
>dry when you are done, but as long as you don't make the cloth too wet, they
>should dry rapidly.

Thank you.

Mark


>
>..
>"FERRANTE" <> wrote in message
>news:.. .
>> On Sat, 28 Feb 2004 13:02:32 -0500, "Thor" <> wrote:
>>
>> >Have you cleaned those big black rollers? It's common for HPs to get some
>> >paper dust accumulation on them, making them too slick to feed the paper
>> >reliably. The symptom is often exactly what you describe.
>>
>> No, I have not tried that. What should I use to clean them with? Do
>> they come out or what is the best way to do it?
>>
>> Thanks,
>> Mark
>>
>> >
>> >
>> >..
>> >"FERRANTE" <> wrote in message
>> >news:.. .
>> >> I was given a HP Deskjet 694c printer and I am having a problem
>> >> printing with it and hope someone can help me. I've installed the
>> >> software and everything has been recognized (it appears) and when I
>> >> got to print, the machine starts up, grabs a piece of paper, takes it
>> >> half-way in, and stops. I get an error message saying the machine is
>> >> out of paper. I've taken the paper out of the tray, put in back in,
>> >> made sure it was tight against the rollers, everything I can think of,
>> >> yet nothing works.
>> >>
>> >> Any idea why this is happening and how to correct it?
>> >>
>> >> Thanks in advance for your help.
>> >> Mark Ferrante
>> >
>>
>