"r49miner" <> wrote in news:9jd_b.10439$4K3.1690
@fed1read06:
>
> Thanks in advance
>
>
> Chuck
>
Forget all the software you are using. If you can not connect via IE or
OE, open a command prompt and type:
ipconfig /all
See that you are getting a valid IP address from whatever is serving as
your DHCP server (probably a router).
If you aren't, you are either not physically connected to the router to
get a DHCP lease, or the router is not working correctly and isn't
assigning you an address.
Next, check that you can ping your gateway. This is listed in IPConfig's
output as Default Gateway. If you have a router, it's probably something
like 192.168.0.1 or 192.168.1.1, but take a look and find it, then ping
it:
ping 192.168.0.1
If you can't, you can't ping your router which is why you can't get
online.
Then check that you can ping an IP address outside your network. Right
now, google gives me:
Name: google.com
Addresses: 216.239.37.99, 216.239.57.99, 216.239.39.99
So try:
ping 216.239.37.99
If that works, your packets are going through your network and to the
outside world A-OK.
Next, see if you can look up a domain name:
nslookup google.com
It should provide results similar to:
Server: appsrv.my.house
Address: 192.168.0.200
Name: google.com
Addresses: 216.239.37.99, 216.239.57.99, 216.239.39.99
If you get:
DNS request timed out.
timeout was 2 seconds.
It means whatever your DNS server is set as isn't responding. If instead
you get:
*** appsrv.my.house can't find
www.notarealsite.org.edu: Non-existent
domain
Then your DNS server is working, but it can't find that site, which may
indicate a problem with it, especially if you are looking up a site like
google that we all know does exist.
If you can ping the gateway, ping an external IP address, look up a
domain name, ping that domain name, but still can't get to a web page,
the problem is almost definitely IE is either set to use a non existant
or overloaded proxy server, or IE itself is horked.
--
AIM: FrznFoodClerk
email:
de_on-lag@co_cast.net (_ = m)
website: under construction
Need a technician in the south Jersey area?
email/IM for rates/services