CyberPower UPS Question

A couple of days ago I replaced an old UPS with a CyberPower CPS425SL. I
connected the serial cable and installed the software. Everything is great,
I disconnect incoming power and reconnect it after a few seconds and the
computer never misses a beat.

However, if I let it time out to where it shuts down the computer (I set it
to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
before the computer completely finishes the shutdown. I can't find any
additional options or timers in the software setup, any suggestions?

Chet

A larger rated unit, your's is too small.

Chet wrote:
>
> A couple of days ago I replaced an old UPS with a CyberPower CPS425SL. I
> connected the serial cable and installed the software. Everything is great,
> I disconnect incoming power and reconnect it after a few seconds and the
> computer never misses a beat.
>
> However, if I let it time out to where it shuts down the computer (I set it
> to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> before the computer completely finishes the shutdown. I can't find any
> additional options or timers in the software setup, any suggestions?

Please explain. Since you know nothing about my computer, how could you
make such a judgement? According to the specs on the unit, I should be able
to run my computer for at lease five minutes on the UPS. As far as I can
determine, the problem is NOT that the battery is dying, it is shutting off
per some timer.

By the way, I get the same symptom if I use the scheduled shutdown function.
"Wizard" <> wrote in message
news:...
> A larger rated unit, your's is too small.
>
> Chet wrote:
> >
> > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.
I
> > connected the serial cable and installed the software. Everything is
great,
> > I disconnect incoming power and reconnect it after a few seconds and the
> > computer never misses a beat.
> >
> > However, if I let it time out to where it shuts down the computer (I set
it
> > to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> > before the computer completely finishes the shutdown. I can't find any
> > additional options or timers in the software setup, any suggestions?

In my experience, UPS units don't typically just "shut down" by themselves
unless there is either a low battery, or an overload condition. When you set
up the software to tell windows to shut down when the unit goes to battery
power, the unit merely signals it's software, which initiates the windows
shutdown process. AFAIK, the UPS should not cut power to the PC at all, even
after windows has shut down properly. Either the unit you have is
inadequate, or there is likely something wrong with it. I would exchange it
for a new one.


...
"Chet" <nospam-> wrote in message
news:w5QXb.188830$U%5.940634@attbi_s03...
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be
able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting
off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown
function.
> "Wizard" <> wrote in message
> news:...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.
> I
> > > connected the serial cable and installed the software. Everything is
> great,
> > > I disconnect incoming power and reconnect it after a few seconds and
the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I
set
> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts
off
> > > before the computer completely finishes the shutdown. I can't find
any
> > > additional options or timers in the software setup, any suggestions?
>
>

In the future, if you aren't familiar with the device in question, I suggest
you simply let it go and maybe somebody else will have an answer.

Quoting in part from the user manual for the device: "...The computer and
UPS are automatically shutdown to conserve battery power..."
"Thor" <> wrote in message
news:...
> In my experience, UPS units don't typically just "shut down" by themselves
> unless there is either a low battery, or an overload condition. When you
set
> up the software to tell windows to shut down when the unit goes to battery
> power, the unit merely signals it's software, which initiates the windows
> shutdown process. AFAIK, the UPS should not cut power to the PC at all,
even
> after windows has shut down properly. Either the unit you have is
> inadequate, or there is likely something wrong with it. I would exchange
it
> for a new one.
>
>
> ..
> "Chet" <nospam-> wrote in message
> news:w5QXb.188830$U%5.940634@attbi_s03...
> > Please explain. Since you know nothing about my computer, how could you
> > make such a judgement? According to the specs on the unit, I should be
> able
> > to run my computer for at lease five minutes on the UPS. As far as I
can
> > determine, the problem is NOT that the battery is dying, it is shutting
> off
> > per some timer.
> >
> > By the way, I get the same symptom if I use the scheduled shutdown
> function.
> > "Wizard" <> wrote in message
> > news:...
> > > A larger rated unit, your's is too small.
> > >
> > > Chet wrote:
> > > >
> > > > A couple of days ago I replaced an old UPS with a CyberPower
CPS425SL.
> > I
> > > > connected the serial cable and installed the software. Everything
is
> > great,
> > > > I disconnect incoming power and reconnect it after a few seconds and
> the
> > > > computer never misses a beat.
> > > >
> > > > However, if I let it time out to where it shuts down the computer (I
> set
> > it
> > > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts
> off
> > > > before the computer completely finishes the shutdown. I can't find
> any
> > > > additional options or timers in the software setup, any suggestions?
> >
> >
>
>

The fact that I replied, doesn't prevent someone else from suggesting
another possible solution. You asked for "any suggestions". I offered an
honest and polite reply based on my own experience with UPS units in
general. If you were seeking a specialist for your particular model, then
perhaps you should have called Cyberpower. You posed a question in an open
forum, where you can expect a wide variety of possible ideas and
suggestions.



...
"Chet" <nospam-> wrote in message
news:rCUXb.317413$I06.3200265@attbi_s01...
> In the future, if you aren't familiar with the device in question, I
suggest
> you simply let it go and maybe somebody else will have an answer.
>
> Quoting in part from the user manual for the device: "...The computer and
> UPS are automatically shutdown to conserve battery power..."
> "Thor" <> wrote in message
> news:...
> > In my experience, UPS units don't typically just "shut down" by
themselves
> > unless there is either a low battery, or an overload condition. When you
> set
> > up the software to tell windows to shut down when the unit goes to
battery
> > power, the unit merely signals it's software, which initiates the
windows
> > shutdown process. AFAIK, the UPS should not cut power to the PC at all,
> even
> > after windows has shut down properly. Either the unit you have is
> > inadequate, or there is likely something wrong with it. I would exchange
> it
> > for a new one.
> >
> >
> > ..
> > "Chet" <nospam-> wrote in message
> > news:w5QXb.188830$U%5.940634@attbi_s03...
> > > Please explain. Since you know nothing about my computer, how could
you
> > > make such a judgement? According to the specs on the unit, I should
be
> > able
> > > to run my computer for at lease five minutes on the UPS. As far as I
> can
> > > determine, the problem is NOT that the battery is dying, it is
shutting
> > off
> > > per some timer.
> > >
> > > By the way, I get the same symptom if I use the scheduled shutdown
> > function.
> > > "Wizard" <> wrote in message
> > > news:...
> > > > A larger rated unit, your's is too small.
> > > >
> > > > Chet wrote:
> > > > >
> > > > > A couple of days ago I replaced an old UPS with a CyberPower
> CPS425SL.
> > > I
> > > > > connected the serial cable and installed the software. Everything
> is
> > > great,
> > > > > I disconnect incoming power and reconnect it after a few seconds
and
> > the
> > > > > computer never misses a beat.
> > > > >
> > > > > However, if I let it time out to where it shuts down the computer
(I
> > set
> > > it
> > > > > to 90 sec), the computer shutdown nearly finishes but the UPS
shuts
> > off
> > > > > before the computer completely finishes the shutdown. I can't
find
> > any
> > > > > additional options or timers in the software setup, any
suggestions?
> > >
> > >
> >
> >
>
>

In fact, I asked a very product specific question.

I have, in fact, sent an inquiry to CyberPower but don't expect any better
answer than usual from such companies.

"Chet" <nospam-> wrote in message
news:IBWXb.193261$U%5.986380@attbi_s03...
> In fact, I asked a very product specific question.
>
> I have, in fact, sent an inquiry to CyberPower but don't expect any better
> answer than usual from such companies.

I wouldn't expect much help from them given your demeanor.

Cyberpower "425sl" is a 230 watt UPS. What is the power Supply rating on
your PC's power supply? Now you tell me if it is sized correctly. There
also, generally is a setting for "seconds to shutdown at depleted
battery" (or some such wording as that) that is probably getting to you
before your 90 sec setting is.



Chet wrote:
>
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown function.
> "Wizard" <> wrote in message
> news:...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.
> I
> > > connected the serial cable and installed the software. Everything is
> great,
> > > I disconnect incoming power and reconnect it after a few seconds and the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I set
> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> > > before the computer completely finishes the shutdown. I can't find any
> > > additional options or timers in the software setup, any suggestions?

What's with you? You ask for help and then jump on people when they give
you possible causes. If you don't like the answers, don't ask the question.

Bearman

"Chet" <nospam-> wrote in message
news:w5QXb.188830$U%5.940634@attbi_s03...
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be
able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting
off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown
function.
> "Wizard" <> wrote in message
> news:...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.
> I
> > > connected the serial cable and installed the software. Everything is
> great,
> > > I disconnect incoming power and reconnect it after a few seconds and
the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I
set
> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts
off
> > > before the computer completely finishes the shutdown. I can't find
any
> > > additional options or timers in the software setup, any suggestions?
>
>