Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computing > Computer Information > CyberPower UPS Question

Reply
Thread Tools

CyberPower UPS Question

 
 
Chet
Guest
Posts: n/a
 
      02-14-2004
A couple of days ago I replaced an old UPS with a CyberPower CPS425SL. I
connected the serial cable and installed the software. Everything is great,
I disconnect incoming power and reconnect it after a few seconds and the
computer never misses a beat.

However, if I let it time out to where it shuts down the computer (I set it
to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
before the computer completely finishes the shutdown. I can't find any
additional options or timers in the software setup, any suggestions?


 
Reply With Quote
 
 
 
 
Wizard
Guest
Posts: n/a
 
      02-15-2004
A larger rated unit, your's is too small.

Chet wrote:
>
> A couple of days ago I replaced an old UPS with a CyberPower CPS425SL. I
> connected the serial cable and installed the software. Everything is great,
> I disconnect incoming power and reconnect it after a few seconds and the
> computer never misses a beat.
>
> However, if I let it time out to where it shuts down the computer (I set it
> to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> before the computer completely finishes the shutdown. I can't find any
> additional options or timers in the software setup, any suggestions?

 
Reply With Quote
 
 
 
 
Chet
Guest
Posts: n/a
 
      02-15-2004
Please explain. Since you know nothing about my computer, how could you
make such a judgement? According to the specs on the unit, I should be able
to run my computer for at lease five minutes on the UPS. As far as I can
determine, the problem is NOT that the battery is dying, it is shutting off
per some timer.

By the way, I get the same symptom if I use the scheduled shutdown function.
"Wizard" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> A larger rated unit, your's is too small.
>
> Chet wrote:
> >
> > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.

I
> > connected the serial cable and installed the software. Everything is

great,
> > I disconnect incoming power and reconnect it after a few seconds and the
> > computer never misses a beat.
> >
> > However, if I let it time out to where it shuts down the computer (I set

it
> > to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> > before the computer completely finishes the shutdown. I can't find any
> > additional options or timers in the software setup, any suggestions?



 
Reply With Quote
 
Thor
Guest
Posts: n/a
 
      02-15-2004
In my experience, UPS units don't typically just "shut down" by themselves
unless there is either a low battery, or an overload condition. When you set
up the software to tell windows to shut down when the unit goes to battery
power, the unit merely signals it's software, which initiates the windows
shutdown process. AFAIK, the UPS should not cut power to the PC at all, even
after windows has shut down properly. Either the unit you have is
inadequate, or there is likely something wrong with it. I would exchange it
for a new one.


...
"Chet" <(E-Mail Removed)> wrote in message
news:w5QXb.188830$U%5.940634@attbi_s03...
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be

able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting

off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown

function.
> "Wizard" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.

> I
> > > connected the serial cable and installed the software. Everything is

> great,
> > > I disconnect incoming power and reconnect it after a few seconds and

the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I

set
> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts

off
> > > before the computer completely finishes the shutdown. I can't find

any
> > > additional options or timers in the software setup, any suggestions?

>
>



 
Reply With Quote
 
Chet
Guest
Posts: n/a
 
      02-16-2004
In the future, if you aren't familiar with the device in question, I suggest
you simply let it go and maybe somebody else will have an answer.

Quoting in part from the user manual for the device: "...The computer and
UPS are automatically shutdown to conserve battery power..."
"Thor" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In my experience, UPS units don't typically just "shut down" by themselves
> unless there is either a low battery, or an overload condition. When you

set
> up the software to tell windows to shut down when the unit goes to battery
> power, the unit merely signals it's software, which initiates the windows
> shutdown process. AFAIK, the UPS should not cut power to the PC at all,

even
> after windows has shut down properly. Either the unit you have is
> inadequate, or there is likely something wrong with it. I would exchange

it
> for a new one.
>
>
> ..
> "Chet" <(E-Mail Removed)> wrote in message
> news:w5QXb.188830$U%5.940634@attbi_s03...
> > Please explain. Since you know nothing about my computer, how could you
> > make such a judgement? According to the specs on the unit, I should be

> able
> > to run my computer for at lease five minutes on the UPS. As far as I

can
> > determine, the problem is NOT that the battery is dying, it is shutting

> off
> > per some timer.
> >
> > By the way, I get the same symptom if I use the scheduled shutdown

> function.
> > "Wizard" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > A larger rated unit, your's is too small.
> > >
> > > Chet wrote:
> > > >
> > > > A couple of days ago I replaced an old UPS with a CyberPower

CPS425SL.
> > I
> > > > connected the serial cable and installed the software. Everything

is
> > great,
> > > > I disconnect incoming power and reconnect it after a few seconds and

> the
> > > > computer never misses a beat.
> > > >
> > > > However, if I let it time out to where it shuts down the computer (I

> set
> > it
> > > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts

> off
> > > > before the computer completely finishes the shutdown. I can't find

> any
> > > > additional options or timers in the software setup, any suggestions?

> >
> >

>
>



 
Reply With Quote
 
Thor
Guest
Posts: n/a
 
      02-16-2004
The fact that I replied, doesn't prevent someone else from suggesting
another possible solution. You asked for "any suggestions". I offered an
honest and polite reply based on my own experience with UPS units in
general. If you were seeking a specialist for your particular model, then
perhaps you should have called Cyberpower. You posed a question in an open
forum, where you can expect a wide variety of possible ideas and
suggestions.



...
"Chet" <(E-Mail Removed)> wrote in message
news:rCUXb.317413$I06.3200265@attbi_s01...
> In the future, if you aren't familiar with the device in question, I

suggest
> you simply let it go and maybe somebody else will have an answer.
>
> Quoting in part from the user manual for the device: "...The computer and
> UPS are automatically shutdown to conserve battery power..."
> "Thor" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > In my experience, UPS units don't typically just "shut down" by

themselves
> > unless there is either a low battery, or an overload condition. When you

> set
> > up the software to tell windows to shut down when the unit goes to

battery
> > power, the unit merely signals it's software, which initiates the

windows
> > shutdown process. AFAIK, the UPS should not cut power to the PC at all,

> even
> > after windows has shut down properly. Either the unit you have is
> > inadequate, or there is likely something wrong with it. I would exchange

> it
> > for a new one.
> >
> >
> > ..
> > "Chet" <(E-Mail Removed)> wrote in message
> > news:w5QXb.188830$U%5.940634@attbi_s03...
> > > Please explain. Since you know nothing about my computer, how could

you
> > > make such a judgement? According to the specs on the unit, I should

be
> > able
> > > to run my computer for at lease five minutes on the UPS. As far as I

> can
> > > determine, the problem is NOT that the battery is dying, it is

shutting
> > off
> > > per some timer.
> > >
> > > By the way, I get the same symptom if I use the scheduled shutdown

> > function.
> > > "Wizard" <(E-Mail Removed)> wrote in message
> > > news:(E-Mail Removed)...
> > > > A larger rated unit, your's is too small.
> > > >
> > > > Chet wrote:
> > > > >
> > > > > A couple of days ago I replaced an old UPS with a CyberPower

> CPS425SL.
> > > I
> > > > > connected the serial cable and installed the software. Everything

> is
> > > great,
> > > > > I disconnect incoming power and reconnect it after a few seconds

and
> > the
> > > > > computer never misses a beat.
> > > > >
> > > > > However, if I let it time out to where it shuts down the computer

(I
> > set
> > > it
> > > > > to 90 sec), the computer shutdown nearly finishes but the UPS

shuts
> > off
> > > > > before the computer completely finishes the shutdown. I can't

find
> > any
> > > > > additional options or timers in the software setup, any

suggestions?
> > >
> > >

> >
> >

>
>



 
Reply With Quote
 
Chet
Guest
Posts: n/a
 
      02-16-2004
In fact, I asked a very product specific question.

I have, in fact, sent an inquiry to CyberPower but don't expect any better
answer than usual from such companies.


 
Reply With Quote
 
Thor
Guest
Posts: n/a
 
      02-16-2004

"Chet" <(E-Mail Removed)> wrote in message
news:IBWXb.193261$U%5.986380@attbi_s03...
> In fact, I asked a very product specific question.
>
> I have, in fact, sent an inquiry to CyberPower but don't expect any better
> answer than usual from such companies.


I wouldn't expect much help from them given your demeanor.



 
Reply With Quote
 
Wizard
Guest
Posts: n/a
 
      02-16-2004
Cyberpower "425sl" is a 230 watt UPS. What is the power Supply rating on
your PC's power supply? Now you tell me if it is sized correctly. There
also, generally is a setting for "seconds to shutdown at depleted
battery" (or some such wording as that) that is probably getting to you
before your 90 sec setting is.



Chet wrote:
>
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown function.
> "Wizard" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.

> I
> > > connected the serial cable and installed the software. Everything is

> great,
> > > I disconnect incoming power and reconnect it after a few seconds and the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I set

> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts off
> > > before the computer completely finishes the shutdown. I can't find any
> > > additional options or timers in the software setup, any suggestions?

 
Reply With Quote
 
bearman
Guest
Posts: n/a
 
      02-16-2004

What's with you? You ask for help and then jump on people when they give
you possible causes. If you don't like the answers, don't ask the question.

Bearman

"Chet" <(E-Mail Removed)> wrote in message
news:w5QXb.188830$U%5.940634@attbi_s03...
> Please explain. Since you know nothing about my computer, how could you
> make such a judgement? According to the specs on the unit, I should be

able
> to run my computer for at lease five minutes on the UPS. As far as I can
> determine, the problem is NOT that the battery is dying, it is shutting

off
> per some timer.
>
> By the way, I get the same symptom if I use the scheduled shutdown

function.
> "Wizard" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > A larger rated unit, your's is too small.
> >
> > Chet wrote:
> > >
> > > A couple of days ago I replaced an old UPS with a CyberPower CPS425SL.

> I
> > > connected the serial cable and installed the software. Everything is

> great,
> > > I disconnect incoming power and reconnect it after a few seconds and

the
> > > computer never misses a beat.
> > >
> > > However, if I let it time out to where it shuts down the computer (I

set
> it
> > > to 90 sec), the computer shutdown nearly finishes but the UPS shuts

off
> > > before the computer completely finishes the shutdown. I can't find

any
> > > additional options or timers in the software setup, any suggestions?

>
>



 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
UPS service won't start/no UPS tab in Power Options jdimester Computer Support 6 01-23-2010 03:27 PM
UPS question Frosty Computer Support 34 07-12-2006 01:38 PM
UPS setup question Wayne McClain Computer Support 5 02-27-2005 07:39 PM
Cyberpower UPS - 4 beeps xxnonexnonexx@tampascanner.info Computer Information 5 06-04-2004 12:35 AM
UPS Question GitarJake Computer Support 10 11-07-2003 08:32 AM



Advertisments