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Computer Information - New computer video problem.

 
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Old 12-18-2003, 01:52 AM   #1
Default New computer video problem.


Hello again, help needed again!

Ok I posted a message earlier about a problem with a new built
computer not starting. We went to http://www.pcmech.com/byopc/ and
followed their steps and can not narrow down the problem. I do have a
little more info about the problem.

The monitor is an older Gateway and goes into power down mode when
ever we plug in the computer. Works normal when hooked to the
original Gateway.

The video card is an Asus 9200SE/TD, RADEON 9200SE, 128M DDR, 64-bit,
DVI/TV-Out, 8X AGP, RETAIL.

We do not hear any beeps when we start the system.

One thing we do notice is both the CD and HD lights come on and remain
on. There is also a clicking/thumping sound coming from both the on
board and outside speakers. Also the lights on the fan seem to dim
with the sound.


Any ideas? Can we trouble shoot the video card at home?

One other thing we noticed was when we inserted the card into the AGP
slot the we looked at the connector pins through the top of the slot
and they we not set towards the card. Is this normal? The card is in
tight.

TIA,
Steve


spy
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Old 12-18-2003, 01:45 PM   #2
DH
 
Posts: n/a
Default Re: New computer video problem.


"daults (spy)" <@comcsat.net> wrote in message
news:...
> Hello again, help needed again!
>
> Ok I posted a message earlier about a problem with a new built
> computer not starting. We went to http://www.pcmech.com/byopc/ and
> followed their steps and can not narrow down the problem. I do have a
> little more info about the problem.
>
> The monitor is an older Gateway and goes into power down mode when
> ever we plug in the computer. Works normal when hooked to the
> original Gateway.
>
> The video card is an Asus 9200SE/TD, RADEON 9200SE, 128M DDR, 64-bit,
> DVI/TV-Out, 8X AGP, RETAIL.
>
> We do not hear any beeps when we start the system.
>
> One thing we do notice is both the CD and HD lights come on and remain
> on. There is also a clicking/thumping sound coming from both the on
> board and outside speakers. Also the lights on the fan seem to dim
> with the sound.
>
>
> Any ideas? Can we trouble shoot the video card at home?
>
> One other thing we noticed was when we inserted the card into the AGP
> slot the we looked at the connector pins through the top of the slot
> and they we not set towards the card. Is this normal? The card is in
> tight.
>
> TIA,
> Steve


I recall the original post but did not follow it. Okay, here is the process
for troubleshooting your problem. I apologize if it has been given in the
past.\

Pull everything off the MB except one video card, one stick of ram and
obviously the power supply connector and front panel power switch. This
means no ide's, no pci cards (other than maybe video), no floppy, no cd
drives,...........

If it boots, start adding them back. If it doesn't, reseat the processor
and the ram. Next try a different video card (preferably a pci video card).

If it still doesn't boot, the problem lies in the following; (in order of
frequency - my opinion)

1 incorrect jumper settings
2 bad or wrong ram
3 bad power supply
4 bad motherboard
5 bad processor


Good Luck,

Dave H.


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