Removing Norton

Well it is finally time, My norton antiviruis subscriptions for
"Systemworks 2002" have expired and Symantic will not renew (not
supported, they apparently want to sell a forced upgrade)

I recall having seen instructions here for making sure that they
uninstall cleanly, but can't find them in my search of the group.
Anyone have thoughts you care to share?

FYI, the affected computers are off the net right now and will not go
back on until I have a replacement AV product. I'm currently planning
on Kaspersky. Thoughts on that appreciated as well.

Thanks

JH

John Hyde

On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
<> wrote:

>Well it is finally time, My norton antiviruis subscriptions for
>"Systemworks 2002" have expired and Symantic will not renew (not
>supported, they apparently want to sell a forced upgrade)
>
>I recall having seen instructions here for making sure that they
>uninstall cleanly, but can't find them in my search of the group.
>Anyone have thoughts you care to share?

Uninstall from Windows.
Then run RNAV (You can find it --I hope-- on Symantec's site).
Then remove any Norton AV related directories that may be left.

--
Kind regards,
Gerard Bok

Gerard Bok

John Hyde wrote:
> Well it is finally time, My norton antiviruis subscriptions for
> "Systemworks 2002" have expired and Symantic will not renew (not
> supported, they apparently want to sell a forced upgrade)
>
> I recall having seen instructions here for making sure that they
> uninstall cleanly, but can't find them in my search of the group. Anyone
> have thoughts you care to share?
>
> FYI, the affected computers are off the net right now and will not go
> back on until I have a replacement AV product. I'm currently planning
> on Kaspersky. Thoughts on that appreciated as well.
>
> Thanks
>
> JH
I am very pleased with AVG. It's from www.grisoft.com. They have a
free version which is good, but after I'd had it a while I went for the
subscription version. Very good. An update takes seconds. There is
one automatic one a day and then I signed up for their email
notification and I'll get another, or even two more, in a day and take
less than a minute to re-update. Businesslike and very responsive and
helpful.

Gualtier Malde (Chuck)

In article <Ds->,
says...
> I am very pleased with AVG. It's from www.grisoft.com. They have a
> free version which is good, but after I'd had it a while I went for the
> subscription version. Very good. An update takes seconds. There is
> one automatic one a day and then I signed up for their email
> notification and I'll get another, or even two more, in a day and take
> less than a minute to re-update. Businesslike and very responsive and
> helpful.

We have about 20 residents of a Sorority running it on their computers,
the latest version, daily updates, and they still manage to become
infected every couple months - the last one was a trojan.flood virus
that AVG missed - spammed their house network so badly the router could
not handle the traffic and shut-down.

I've never had a customer with Symantec Corp Edition or even Norton AV
product on their system compromised, and that includes the other
residents of the sorority at the same location.

--


remove 999 in order to email me

Leythos

on 2/16/2006 2:51 PM Gualtier Malde (Chuck) said the following:
> John Hyde wrote:
>
>> Well it is finally time, My norton antiviruis subscriptions for
>> "Systemworks 2002" have expired and Symantic will not renew (not
>> supported, they apparently want to sell a forced upgrade)
>>
>> I recall having seen instructions here for making sure that they
>> uninstall cleanly, but can't find them in my search of the group.
>> Anyone have thoughts you care to share?
>>
>> FYI, the affected computers are off the net right now and will not go
>> back on until I have a replacement AV product. I'm currently planning
>> on Kaspersky. Thoughts on that appreciated as well.
>>
>> Thanks
>>
>> JH
>
> I am very pleased with AVG. It's from www.grisoft.com. They have a
> free version which is good, but after I'd had it a while I went for the
> subscription version. Very good. An update takes seconds. There is
> one automatic one a day and then I signed up for their email
> notification and I'll get another, or even two more, in a day and take
> less than a minute to re-update. Businesslike and very responsive and
> helpful.

When I was looking for a solution for my Laptop, it seemed that
Kaspersky had a higher detection rate in testing than AVG. Has AVG
gotten better? The reports here: http://www.av-comparatives.org/ Look
pretty up to date.

John Hyde

On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde wrote:

> Well it is finally time, My norton antiviruis subscriptions for
> "Systemworks 2002" have expired and Symantic will not renew (not
> supported, they apparently want to sell a forced upgrade)
>
> I recall having seen instructions here for making sure that they
> uninstall cleanly, but can't find them in my search of the group.
> Anyone have thoughts you care to share?
>
> FYI, the affected computers are off the net right now and will not go
> back on until I have a replacement AV product. I'm currently planning
> on Kaspersky. Thoughts on that appreciated as well.
>
> Thanks
>
> JH

Give their tech support a call, they have a FREE uninstall utilty for their
Norton they can e-mail you which will take it out competely. They should
give you the uninstall even if your support is expired, (or the web address
for it on their site)

Regards,

traveler 66

on 2/16/2006 1:19 PM Gerard Bok said the following:
> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
> <> wrote:
>
>
>>Well it is finally time, My norton antiviruis subscriptions for
>>"Systemworks 2002" have expired and Symantic will not renew (not
>>supported, they apparently want to sell a forced upgrade)
>>
>>I recall having seen instructions here for making sure that they
>>uninstall cleanly, but can't find them in my search of the group.
>>Anyone have thoughts you care to share?
>
>
> Uninstall from Windows.
> Then run RNAV (You can find it --I hope-- on Symantec's site).
> Then remove any Norton AV related directories that may be left.
>

For anyone else in this situation: RNAV does not uninstall systemworks,
only NAV. I've previously heard nightmares about trying to keep the
other systemworks utilities but switching out the AV vendors. I decided
not to try.

There are two affected machines, one I used add/remove programs and it
said it was successful. Then I went through the "manual" procedure
found on the symantic page that tells you not to use RNAV for
Syswrks2002. There were quite a few program files and registry keys
left over.

The other machine I also used Add/remove, but while booted in safe mode.
I don't have time this evening to run through the manual procedure,
but giving a quick look, I think it did a better job. I expect to still
have some cleanup todo.

JH

John Hyde

On Thu, 16 Feb 2006 14:51:55 -0800, "Gualtier Malde (Chuck)"
<> typed:

>I am very pleased with AVG. It's from www.grisoft.com. They have a
>free version which is good, but after I'd had it a while I went for the
>subscription version. Very good. An update takes seconds. There is
>one automatic one a day and then I signed up for their email
>notification and I'll get another, or even two more, in a day and take
>less than a minute to re-update. Businesslike and very responsive and
>helpful.

I have a similar opinion of AVG. I have AVG 7.1 w/firewall and it's
performing well here. I've also had a good experience with NOD32 in the
past as well.

NoSleep.

NoSleep

Leythos wrote:

> In article <Ds->,
> says...
>> I am very pleased with AVG. It's from www.grisoft.com. They have a
>> free version which is good, but after I'd had it a while I went for the
>> subscription version. Very good. An update takes seconds. There is
>> one automatic one a day and then I signed up for their email
>> notification and I'll get another, or even two more, in a day and take
>> less than a minute to re-update. Businesslike and very responsive and
>> helpful.
>
> We have about 20 residents of a Sorority running it on their computers,
> the latest version, daily updates, and they still manage to become
> infected every couple months - the last one was a trojan.flood virus that
> AVG missed - spammed their house network so badly the router could not
> handle the traffic and shut-down.
>
> I've never had a customer with Symantec Corp Edition or even Norton AV
> product on their system compromised, and that includes the other residents
> of the sorority at the same location.

You're lucky. Three weeks ago I had to basically rebuild from scratch a
law firm network that got nailed so bad they had thought they'd lost
confidential client data to intruders (I don't believe they did). 74
machines, 4 locations, separated by about 150 miles total. Every location
protected by Corporate and every machine protected by NAV.

Care to take a wild stab at the bottom line on the invoice, and how ****ed
they were at Symantec.

Anecdotal evidence is just that. What you need to look at is the big
picture, and if you do, Symantec products fall far short of some of their
competitors. And it's been that way for a very, very long time. They're
far better than nothing, but not anywhere NEAR the 100% reliable you
apparently want to mislead people into believing, for what reasons God
only knows... <shrug>

George Orwell

John Hyde wrote:
> on 2/16/2006 1:19 PM Gerard Bok said the following:
>> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>> <> wrote:
>>
>>
>>> Well it is finally time, My norton antiviruis subscriptions for
>>> "Systemworks 2002" have expired and Symantic will not renew (not
>>> supported, they apparently want to sell a forced upgrade)
>>>
>>> I recall having seen instructions here for making sure that they
>>> uninstall cleanly, but can't find them in my search of the group.
>>> Anyone have thoughts you care to share?
>>
>>
>> Uninstall from Windows.
>> Then run RNAV (You can find it --I hope-- on Symantec's site).
>> Then remove any Norton AV related directories that may be left.
>>
>
> For anyone else in this situation: RNAV does not uninstall systemworks,
> only NAV. I've previously heard nightmares about trying to keep the
> other systemworks utilities but switching out the AV vendors. I decided
> not to try.
>
> There are two affected machines, one I used add/remove programs and it
> said it was successful. Then I went through the "manual" procedure
> found on the symantic page that tells you not to use RNAV for
> Syswrks2002. There were quite a few program files and registry keys
> left over.
>
> The other machine I also used Add/remove, but while booted in safe mode.
> I don't have time this evening to run through the manual procedure, but
> giving a quick look, I think it did a better job. I expect to still
> have some cleanup todo.
>
> JH
Absolutely. Getting rid of this norton stuff is a right chore. i used
RegDetective (freeware) to search the registry for left-overs; even so
it was the best part of a couple of hours work to get rid of all related
files and reg settings.

Ben Furlow