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Cisco - PIX 515E looses internet connection

 
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Old 12-01-2003, 07:00 PM   #1
Default PIX 515E looses internet connection


Our PIX 515E looses its internet connection randomly. If we reboot it and
it will go again after it comes back up.



Any ideas

Thanks in adavance

Teason




Teason
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Old 12-01-2003, 07:12 PM   #2
Walter Roberson
 
Posts: n/a
Default Re: PIX 515E looses internet connection

In article <>,
Teason <> wrote:
:Our PIX 515E looses its internet connection randomly. If we reboot it and
:it will go again after it comes back up.

What software release are you using?

Is it possible that you are running out of memory? How are the load
and number of connections at the time of the loss? Is just the
outside lost, or does it hang?

Darn, I can't remember at the moment if the 515E was susceptable to
the hang problem, or if it was just the 515. Check out the
"field advisories".
--
"[...] it's all part of one's right to be publicly stupid." -- Dave Smey
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Old 12-01-2003, 07:36 PM   #3
Teason
 
Posts: n/a
Default Re: PIX 515E looses internet connection

We are running Version 6.2 w/ 32 mb ram
It seems to just hang but I will try monitor it more.

Thanks


"Walter Roberson" <> wrote in message
news:bqg3rk$m87$...
> In article <>,
> Teason <> wrote:
> :Our PIX 515E looses its internet connection randomly. If we reboot it

and
> :it will go again after it comes back up.
>
> What software release are you using?
>
> Is it possible that you are running out of memory? How are the load
> and number of connections at the time of the loss? Is just the
> outside lost, or does it hang?
>
> Darn, I can't remember at the moment if the 515E was susceptable to
> the hang problem, or if it was just the 515. Check out the
> "field advisories".
> --
> "[...] it's all part of one's right to be publicly stupid." -- Dave

Smey


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Old 12-01-2003, 08:01 PM   #4
Rik Bain
 
Posts: n/a
Default Re: PIX 515E looses internet connection

On Mon, 01 Dec 2003 13:00:22 -0600, Teason wrote:

> Our PIX 515E looses its internet connection randomly. If we reboot it
> and it will go again after it comes back up.
>
>
>
> Any ideas
>
> Thanks in adavance
>
> Teason


Next time it fails, try to clear xlate instead of reboot. If that works,
then you will need to look at "show xlate" and "show conn" during outage
to see if there are excessive connections/translations. There are/were
bugs with conn/xlates not timing out, didnt notice what version you are
running in your post.
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Old 12-02-2003, 02:22 PM   #5
James Parks
 
Posts: n/a
Default Re: PIX 515E looses internet connection


I had the very same problem, but was using PIX OS 6.3.1 and a tunnel to
6.2.1 which caused it to go offline every 30-50 minutes. Here is was a bug
in the PIX OS. TAC told me to upgrade and it hasn't went down since.




"Teason" <> wrote in message
news:...
> Our PIX 515E looses its internet connection randomly. If we reboot it and
> it will go again after it comes back up.
>
>
>
> Any ideas
>
> Thanks in adavance
>
> Teason
>
>



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Old 12-04-2003, 04:01 AM   #6
Corbin O'Reilly
 
Posts: n/a
Default Re: PIX 515E looses internet connection

Hi had this exact same problem with my PIX 515 about a year ago and found
out that Cisco recalled several PIX 515s. They overnighted me a new PIX and
everything has been fine ever since. Here is a link to the field notice
http://www.cisco.com/en/US/products/...800949c7.shtml.
Hope this helps.

"James Parks" <> wrote in message
news:...
>
> I had the very same problem, but was using PIX OS 6.3.1 and a tunnel to
> 6.2.1 which caused it to go offline every 30-50 minutes. Here is was a

bug
> in the PIX OS. TAC told me to upgrade and it hasn't went down since.
>
>
>
>
> "Teason" <> wrote in message
> news:...
> > Our PIX 515E looses its internet connection randomly. If we reboot it

and
> > it will go again after it comes back up.
> >
> >
> >
> > Any ideas
> >
> > Thanks in adavance
> >
> > Teason
> >
> >

>
>



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