Hello there!
I have a client that call me yesterday because her computer was freezing up
and shutting down by itself. I thought it was a worm ....in fact there were
26 of them.
After booting from a disk and running the removal tool from dos, the worm
was gone. The problem here is that she is running windows ME, and even
though the worm is gone, and I made here install all the latest patches, the
computer (sometimes) still freezes ( black screen ,no response, not even
alt+ctrl+del) . If the worm corrupted the os, what is the best ,non data
corruptive, solution to fix it? Is there a repair option in the ME install
cd? Or should I reinstall ME on top.
Thanks in advance.
Happy memorial day to all.
Vince.
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