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Cisco 2600 - Cannot use console port

 
 
Donald Zelenak Jr.
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Posts: n/a
 
      11-17-2003
I have a Cisco 2610 here that I cannot console into. If I set my terminal to
9600, N, 8, 1, No Flow Control I can follow the normal bootup sequence, but
I can't give it any keyboard input (i.e. "Press RETURN to get started!,
pressing return does nothing.). About the only thing that it will recognize
is a Ctrl-Break, which throws me into rommon 1>, but I can't type anything
in there either. All keyboard input is "ignored".

I set my TFTP server up and made a basic config file that gives the Ethernet
an address, sets a VTY password and I can get into the router via Telnet. I
can do anything via Telnet, and it's fast, leading me to believe that the
router's CPU is not busy doing other stuff besides handling my console
input. I set Scheduler Allocate 3000 1000 but that didn't help any at all.

Hooking into the Aux port gives me nothing as well.

I upgraded IOS from 12.0 to 12.2(19a), and it's just the basic IP only
image. The router has 32MB of RAM and 8MB of flash.

I can't figure this out for the life of me and I've been at it all day. I've
never seen anything like this. I thought originally it might be that the
Console port communications settings were changed, but I tried various
combinations of port speeds and the only time I get anything out of it is
when I use 9600. I've tried two console cables, and two computers. All the
pins on the Console port on the router look straight, as I thought one might
be bent and not making contact. I've reseated the RAM and the Flash, still
no dice.

Even though I can configure the router from a Telnet session, it bothers me
that the console port does not work. If I ever had to get into it via the
console, I'd be screwed.

Any ideas? I searched the Cisco website for console port hangs and I didn't
get much useful information from their troubleshooter.

Thanks,
Don


 
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Tilman Schmidt
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Posts: n/a
 
      11-17-2003
"Donald Zelenak Jr." <> wrote:

>I have a Cisco 2610 here that I cannot console into. If I set my terminal to
>9600, N, 8, 1, No Flow Control I can follow the normal bootup sequence, but
>I can't give it any keyboard input (i.e. "Press RETURN to get started!,
>pressing return does nothing.). About the only thing that it will recognize
>is a Ctrl-Break, which throws me into rommon 1>, but I can't type anything
>in there either. All keyboard input is "ignored".


The console port is probably fried. Frequently achieved by plugging an
ISDN line into it. New 2600es come with a sticker over the console
port saying "don't connect to ISDN", but once that's gone ...

--
Tilman Schmidt E-Mail:
Bonn, Germany
- In theory, there is no difference between theory and practice.
In practice, there is.
 
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Bob by The Bay
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Posts: n/a
 
      11-18-2003
Don,
The console port may be partially fried.

Oddly enough, I have a 2501 that operates in exactly the same manner you
describe; everything you said matches including the cntl-break sequence that
works. Playing around with it over time, I found that if I inserted a null
modem/no handshake adapter at one end of the connection, I could get the
console port on mine to respond to keystrokes and act normally, but not
otherwise when connected to a PC.

Interestingly, though my 2501 is the only 2500 series in my fleet that has a
console port that acts like this, but when plugged into a terminal server
(516-CS in this case), it acts like any other console connection without the
need of the null modem/no handshake adapter. With the term server the
direct rolled (flat) cable connection works fine when using reverse telnet.

I'd also be interested to know if anyone has insight into this problem.
Robert

"Donald Zelenak Jr." <> wrote in message
news%bub.175599$ao4.582563@attbi_s51...
> I have a Cisco 2610 here that I cannot console into. If I set my terminal

to
> 9600, N, 8, 1, No Flow Control I can follow the normal bootup sequence,

but
> I can't give it any keyboard input (i.e. "Press RETURN to get started!,
> pressing return does nothing.). About the only thing that it will

recognize
> is a Ctrl-Break, which throws me into rommon 1>, but I can't type anything
> in there either. All keyboard input is "ignored".
>
> I set my TFTP server up and made a basic config file that gives the

Ethernet
> an address, sets a VTY password and I can get into the router via Telnet.

I
> can do anything via Telnet, and it's fast, leading me to believe that the
> router's CPU is not busy doing other stuff besides handling my console
> input. I set Scheduler Allocate 3000 1000 but that didn't help any at all.
>
> Hooking into the Aux port gives me nothing as well.
>
> I upgraded IOS from 12.0 to 12.2(19a), and it's just the basic IP only
> image. The router has 32MB of RAM and 8MB of flash.
>
> I can't figure this out for the life of me and I've been at it all day.

I've
> never seen anything like this. I thought originally it might be that the
> Console port communications settings were changed, but I tried various
> combinations of port speeds and the only time I get anything out of it is
> when I use 9600. I've tried two console cables, and two computers. All the
> pins on the Console port on the router look straight, as I thought one

might
> be bent and not making contact. I've reseated the RAM and the Flash, still
> no dice.
>
> Even though I can configure the router from a Telnet session, it bothers

me
> that the console port does not work. If I ever had to get into it via the
> console, I'd be screwed.
>
> Any ideas? I searched the Cisco website for console port hangs and I

didn't
> get much useful information from their troubleshooter.
>
> Thanks,
> Don
>
>



 
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Chris O
Guest
Posts: n/a
 
      11-18-2003
Sounds as though when the terminal end raises its RTS signal it is not
seeing CTS back.
On the console port interface this would be the signal on pin 1 of the RJ45
(pin 8 at the other end of the rollover cable). If you have a breakout box
try looping RTS to CTS back at the terminal/PC end and break the connection
between console RJ45 pin 1 and CTS at the terminal end.
Using certain null modem cables would achieve this as they include this loop
at both ends.
I guess the ctl-break sequence transmits regardless of the state of the
interface control signals

Chris O
__________________________________________________ _________________________


"Bob by The Bay" <> wrote in message
news:O3eub.171062$mZ5.1206354@attbi_s54...
> Don,
> The console port may be partially fried.
>
> Oddly enough, I have a 2501 that operates in exactly the same manner you
> describe; everything you said matches including the cntl-break sequence

that
> works. Playing around with it over time, I found that if I inserted a

null
> modem/no handshake adapter at one end of the connection, I could get the
> console port on mine to respond to keystrokes and act normally, but not
> otherwise when connected to a PC.
>
> Interestingly, though my 2501 is the only 2500 series in my fleet that has

a
> console port that acts like this, but when plugged into a terminal server
> (516-CS in this case), it acts like any other console connection without

the
> need of the null modem/no handshake adapter. With the term server the
> direct rolled (flat) cable connection works fine when using reverse

telnet.
>
> I'd also be interested to know if anyone has insight into this problem.
> Robert
>
> "Donald Zelenak Jr." <> wrote in message
> news%bub.175599$ao4.582563@attbi_s51...
> > I have a Cisco 2610 here that I cannot console into. If I set my

terminal
> to
> > 9600, N, 8, 1, No Flow Control I can follow the normal bootup sequence,

> but
> > I can't give it any keyboard input (i.e. "Press RETURN to get started!,
> > pressing return does nothing.). About the only thing that it will

> recognize
> > is a Ctrl-Break, which throws me into rommon 1>, but I can't type

anything
> > in there either. All keyboard input is "ignored".
> >
> > I set my TFTP server up and made a basic config file that gives the

> Ethernet
> > an address, sets a VTY password and I can get into the router via

Telnet.
> I
> > can do anything via Telnet, and it's fast, leading me to believe that

the
> > router's CPU is not busy doing other stuff besides handling my console
> > input. I set Scheduler Allocate 3000 1000 but that didn't help any at

all.
> >
> > Hooking into the Aux port gives me nothing as well.
> >
> > I upgraded IOS from 12.0 to 12.2(19a), and it's just the basic IP only
> > image. The router has 32MB of RAM and 8MB of flash.
> >
> > I can't figure this out for the life of me and I've been at it all day.

> I've
> > never seen anything like this. I thought originally it might be that the
> > Console port communications settings were changed, but I tried various
> > combinations of port speeds and the only time I get anything out of it

is
> > when I use 9600. I've tried two console cables, and two computers. All

the
> > pins on the Console port on the router look straight, as I thought one

> might
> > be bent and not making contact. I've reseated the RAM and the Flash,

still
> > no dice.
> >
> > Even though I can configure the router from a Telnet session, it bothers

> me
> > that the console port does not work. If I ever had to get into it via

the
> > console, I'd be screwed.
> >
> > Any ideas? I searched the Cisco website for console port hangs and I

> didn't
> > get much useful information from their troubleshooter.
> >
> > Thanks,
> > Don
> >
> >

>
>



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.541 / Virus Database: 335 - Release Date: 14/11/2003


 
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Bob by The Bay
Guest
Posts: n/a
 
      11-18-2003
Thanks Chris, that's very insightful. Let's see, what did I do with my
break-out box... I'll have to try that.

Bob


"Chris O" <> wrote in message
news:bpclm7$ee0$...
> Sounds as though when the terminal end raises its RTS signal it is not
> seeing CTS back.
> On the console port interface this would be the signal on pin 1 of the

RJ45
> (pin 8 at the other end of the rollover cable). If you have a breakout box
> try looping RTS to CTS back at the terminal/PC end and break the

connection
> between console RJ45 pin 1 and CTS at the terminal end.
> Using certain null modem cables would achieve this as they include this

loop
> at both ends.
> I guess the ctl-break sequence transmits regardless of the state of the
> interface control signals
>
> Chris O
>

__________________________________________________ _________________________
>
>
> "Bob by The Bay" <> wrote in message
> news:O3eub.171062$mZ5.1206354@attbi_s54...
> > Don,
> > The console port may be partially fried.
> >
> > Oddly enough, I have a 2501 that operates in exactly the same manner you
> > describe; everything you said matches including the cntl-break sequence

> that
> > works. Playing around with it over time, I found that if I inserted a

> null
> > modem/no handshake adapter at one end of the connection, I could get the
> > console port on mine to respond to keystrokes and act normally, but not
> > otherwise when connected to a PC.
> >
> > Interestingly, though my 2501 is the only 2500 series in my fleet that

has
> a
> > console port that acts like this, but when plugged into a terminal

server
> > (516-CS in this case), it acts like any other console connection without

> the
> > need of the null modem/no handshake adapter. With the term server the
> > direct rolled (flat) cable connection works fine when using reverse

> telnet.
> >
> > I'd also be interested to know if anyone has insight into this problem.
> > Robert
> >
> > "Donald Zelenak Jr." <> wrote in message
> > news%bub.175599$ao4.582563@attbi_s51...
> > > I have a Cisco 2610 here that I cannot console into. If I set my

> terminal
> > to
> > > 9600, N, 8, 1, No Flow Control I can follow the normal bootup

sequence,
> > but
> > > I can't give it any keyboard input (i.e. "Press RETURN to get

started!,
> > > pressing return does nothing.). About the only thing that it will

> > recognize
> > > is a Ctrl-Break, which throws me into rommon 1>, but I can't type

> anything
> > > in there either. All keyboard input is "ignored".
> > >
> > > I set my TFTP server up and made a basic config file that gives the

> > Ethernet
> > > an address, sets a VTY password and I can get into the router via

> Telnet.
> > I
> > > can do anything via Telnet, and it's fast, leading me to believe that

> the
> > > router's CPU is not busy doing other stuff besides handling my console
> > > input. I set Scheduler Allocate 3000 1000 but that didn't help any at

> all.
> > >
> > > Hooking into the Aux port gives me nothing as well.
> > >
> > > I upgraded IOS from 12.0 to 12.2(19a), and it's just the basic IP only
> > > image. The router has 32MB of RAM and 8MB of flash.
> > >
> > > I can't figure this out for the life of me and I've been at it all

day.
> > I've
> > > never seen anything like this. I thought originally it might be that

the
> > > Console port communications settings were changed, but I tried various
> > > combinations of port speeds and the only time I get anything out of it

> is
> > > when I use 9600. I've tried two console cables, and two computers. All

> the
> > > pins on the Console port on the router look straight, as I thought one

> > might
> > > be bent and not making contact. I've reseated the RAM and the Flash,

> still
> > > no dice.
> > >
> > > Even though I can configure the router from a Telnet session, it

bothers
> > me
> > > that the console port does not work. If I ever had to get into it via

> the
> > > console, I'd be screwed.
> > >
> > > Any ideas? I searched the Cisco website for console port hangs and I

> > didn't
> > > get much useful information from their troubleshooter.
> > >
> > > Thanks,
> > > Don
> > >
> > >

> >
> >

>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.541 / Virus Database: 335 - Release Date: 14/11/2003
>
>



 
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Andre Beck
Guest
Posts: n/a
 
      11-19-2003
"Chris O" <> writes:
>
> Sounds as though when the terminal end raises its RTS signal it is not
> seeing CTS back.


Then again, that would require the terminal to have hardware flow control
configured. The original poster said 9600/8N1/No Flow Control and so far
I assume he meant it (of course there is software *and* hardware flow
control to switch off).

> I guess the ctl-break sequence transmits regardless of the state of the
> interface control signals


This probably generates a genuine BREAK on the line, which for sure is
independend of any flow control (intentionally). BREAK is defined as
a long continuous stream of 0-Bits on the async line, with long beeing
something between 0.25s and 0.5s. The interesting question is, how can
a receiver break to not beeing able to receive normal async data, but
still sense the presence of a BREAK? I would assume it's fried using
some telco voltage (POTS ring voltage or just ISDN), but it's fried in
a strange way...

--
The _S_anta _C_laus _O_peration
or "how to turn a complete illusion into a neverending money source"

-> Andre "ABPSoft" Beck +++ ABP-RIPE +++ Dresden, Germany, Spacetime <-
 
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Donald Zelenak Jr.
Guest
Posts: n/a
 
      11-20-2003
Ok.. Check this out..

I created a config for the 2600, TFTP'ed it into the router, and took the
router over to our new building.

I mistakenly typed in FastEthernet0/0 instead of Ethernet0/0. I thought I
was screwed, as the Ethernet interface was now shutdown and I would not be
able to console into it. It had also stopped trying to TFTP a config file at
startup (No "service config" was in the config file..)

I'm watching it load up on the console, and low and behold, the Console
worked! It's the craziest thing I've ever seen.

I'm not going to argue with it if it just now decided to work. The only
thing I can think of is maybe some type of grounding issue in our old
building. (<- Confused)

- Don


"Bob by The Bay" <> wrote in message
news:O3eub.171062$mZ5.1206354@attbi_s54...
> Don,
> The console port may be partially fried.
>
> Oddly enough, I have a 2501 that operates in exactly the same manner you
> describe; everything you said matches including the cntl-break sequence

that
> works. Playing around with it over time, I found that if I inserted a

null
> modem/no handshake adapter at one end of the connection, I could get the
> console port on mine to respond to keystrokes and act normally, but not
> otherwise when connected to a PC.
>
> Interestingly, though my 2501 is the only 2500 series in my fleet that has

a
> console port that acts like this, but when plugged into a terminal server
> (516-CS in this case), it acts like any other console connection without

the
> need of the null modem/no handshake adapter. With the term server the
> direct rolled (flat) cable connection works fine when using reverse

telnet.
>
> I'd also be interested to know if anyone has insight into this problem.
> Robert
>
> "Donald Zelenak Jr." <> wrote in message
> news%bub.175599$ao4.582563@attbi_s51...
> > I have a Cisco 2610 here that I cannot console into. If I set my

terminal
> to
> > 9600, N, 8, 1, No Flow Control I can follow the normal bootup sequence,

> but
> > I can't give it any keyboard input (i.e. "Press RETURN to get started!,
> > pressing return does nothing.). About the only thing that it will

> recognize
> > is a Ctrl-Break, which throws me into rommon 1>, but I can't type

anything
> > in there either. All keyboard input is "ignored".
> >
> > I set my TFTP server up and made a basic config file that gives the

> Ethernet
> > an address, sets a VTY password and I can get into the router via

Telnet.
> I
> > can do anything via Telnet, and it's fast, leading me to believe that

the
> > router's CPU is not busy doing other stuff besides handling my console
> > input. I set Scheduler Allocate 3000 1000 but that didn't help any at

all.
> >
> > Hooking into the Aux port gives me nothing as well.
> >
> > I upgraded IOS from 12.0 to 12.2(19a), and it's just the basic IP only
> > image. The router has 32MB of RAM and 8MB of flash.
> >
> > I can't figure this out for the life of me and I've been at it all day.

> I've
> > never seen anything like this. I thought originally it might be that the
> > Console port communications settings were changed, but I tried various
> > combinations of port speeds and the only time I get anything out of it

is
> > when I use 9600. I've tried two console cables, and two computers. All

the
> > pins on the Console port on the router look straight, as I thought one

> might
> > be bent and not making contact. I've reseated the RAM and the Flash,

still
> > no dice.
> >
> > Even though I can configure the router from a Telnet session, it bothers

> me
> > that the console port does not work. If I ever had to get into it via

the
> > console, I'd be screwed.
> >
> > Any ideas? I searched the Cisco website for console port hangs and I

> didn't
> > get much useful information from their troubleshooter.
> >
> > Thanks,
> > Don
> >
> >

>
>



 
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Bob by The Bay
Guest
Posts: n/a
 
      11-20-2003
I appreciate the analysis as it is an area I don't have much knowledge
about. In my case I tended to leave hardware flow control on rather than
specify none, so that fits in my case.
It's strange that it works normally when connected to a Cisco term server in
my case. I'm not sure what to make of that.

Bob


"Andre Beck" <> wrote in message news:...
> "Chris O" <> writes:
> >
> > Sounds as though when the terminal end raises its RTS signal it is not
> > seeing CTS back.

>
> Then again, that would require the terminal to have hardware flow control
> configured. The original poster said 9600/8N1/No Flow Control and so far
> I assume he meant it (of course there is software *and* hardware flow
> control to switch off).
>
> > I guess the ctl-break sequence transmits regardless of the state of the
> > interface control signals

>
> This probably generates a genuine BREAK on the line, which for sure is
> independend of any flow control (intentionally). BREAK is defined as
> a long continuous stream of 0-Bits on the async line, with long beeing
> something between 0.25s and 0.5s. The interesting question is, how can
> a receiver break to not beeing able to receive normal async data, but
> still sense the presence of a BREAK? I would assume it's fried using
> some telco voltage (POTS ring voltage or just ISDN), but it's fried in
> a strange way...
>
> --
> The _S_anta _C_laus _O_peration
> or "how to turn a complete illusion into a neverending money source"
>
> -> Andre "ABPSoft" Beck +++ ABP-RIPE +++ Dresden, Germany, Spacetime <-



 
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Walter Roberson
Guest
Posts: n/a
 
      11-20-2003
In article <>, Andre Beck <> wrote:
:This probably generates a genuine BREAK on the line, which for sure is
:independend of any flow control (intentionally). BREAK is defined as
:a long continuous stream of 0-Bits on the async line, with long beeing
:something between 0.25s and 0.5s.

BREAK is defined in terms of the line being held at logic 0 for a
particular period of time. That's slightly different than
a "continuous stream of 0 bits", but it's probably what you -meant-
--
"Meme" is self-referential; memes exist if and only if the "meme" meme
exists. "Meme" is thus logically a meta-meme; but until the existance
of meta-memes is more widely recognized, "meta-meme" is not a meme.
-- A Child's Garden Of Memes
 
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Andre Beck
Guest
Posts: n/a
 
      11-21-2003
(Walter Roberson) writes:
> In article <>, Andre Beck <> wrote:
> :This probably generates a genuine BREAK on the line, which for sure is
> :independend of any flow control (intentionally). BREAK is defined as
> :a long continuous stream of 0-Bits on the async line, with long beeing
> :something between 0.25s and 0.5s.
>
> BREAK is defined in terms of the line being held at logic 0 for a
> particular period of time. That's slightly different than
> a "continuous stream of 0 bits", but it's probably what you -meant-


Yep

On the line, they are indistinguishable from each other, so either way
of describing BREAK is okay, but "beeing held at logic 0" explains better
what was the intention: A line code violation. On an async line of a
certain configuration, let's say 8N1, it is impossible for the logic
level to stay at 0 for significantly longer than 8 bit times. So BREAK
violates the line code, what makes it an out of band signal.

BTW, tcsendbreak(3) from my termios(3) manpage uses the "bit stream"
notion as well:

tcsendbreak() transmits a continuous stream of zero-valued
bits for a specific duration, if the terminal is using
asynchronous serial data transmission.

BTW2, some devices, including Ciscos, are rumoured to take much less than
0.25s of zero level to sense a BREAK. It is said that you can BREAK them
by just setting bps down to 50 and pressing @ or SPACE repeatedly. I never
had to test this, as I don't use terminals that lack a native BREAK, but
it sounds like more than a legend.

> "Meme" is self-referential; memes exist if and only if the "meme" meme
> exists. "Meme" is thus logically a meta-meme; but until the existance
> of meta-memes is more widely recognized, "meta-meme" is not a meme.
> -- A Child's Garden Of Memes


Brilliant. Are there more of these?

--
The _S_anta _C_laus _O_peration
or "how to turn a complete illusion into a neverending money source"

-> Andre "ABPSoft" Beck +++ ABP-RIPE +++ Dresden, Germany, Spacetime <-
 
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