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Wireless Networking - Dell Laptop (Inspiron 9300) not able to work with wireless router |
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#1 |
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I have a Dell computer with an internal wireless adapter. I have a Linksys
WRT54G v.5 router set up and running great. I woke up one morning and my router connection is no longer working. My computer is reading my network but will not connect. It shows not connected. I made no changes and have spent hours on product support. My router is on and all lights go. I have been working on this for 2 months and no one in support seems to know. When I run the Linksys system check, it tells me my Laptop "does not meet the requirements". I have had it working before and even returned my Linksys router for a new one to see if that was the problem. Does anyone know about Dell computers? I'm thinking maybe the internal wireless was reconfigured somehow. I'm frustrated and am only a little computer literate Help pcashi =?Utf-8?B?cGNhc2hp?= |
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#2 |
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Posts: n/a
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You didn't specify all the steps you've taken so far, but here are a few
things that i would do: change the channel, try 1,6, or 11(i'm guessing you're on the router's default of 6 now), maybe a neighbor set up a network, or got a new cordless phone... change clients, if you are using the default Dell client, which should be Intel PROset, maybe try disabling it and using Windows Zero Configuration disable WEP/WPA, disable encryption on both your router and laptop and see if you can connect in "clear" mode Check DHCP/Static addressing, did you leave the DHCP server enabled on the linksys router, maybe your computer suddenly doesn't like dynamic, try a static address and stopping DHCP server on the router Firewall?, if you have windows firewall enabled for the wireless connection, try disabling it, same for third-party software preferred networks/AP/Ad-hoc, make sure that your connection is set up to accept AP networks, not just ad-hoc, make sure that your network is on the "preferred list"... try using the MS network troubleshooting tool: Start>Help and Support>Pick a Task>Use tools to view your computer information...>Network Diagnostics If your computer "sees" the network, but doesn't want to connect to it, then it is most likely that your computer just felt like resetting something in the middle of the night, or maybe a virus or spyware got you too. I have came across this problem a time or two on my network, but enough playing around and i usually have it fixed in less than 10 minutes. Also, it is most likely a software problem, since you can see the network, it means that your adapter is "working", but windows isn't cooperating. If you can connect to your router with a wired connection, try downloading Net Stumbler http://www.netstumbler.com , this is a handy tool when it comes to troubleshooting wireless. It doesn't find the problem for you, but it gives you some details about your networks configuration that may help you find the problem. Can anybody else think of anything i may have missed? Wes "pcashi" wrote: > I have a Dell computer with an internal wireless adapter. I have a Linksys > WRT54G v.5 router set up and running great. I woke up one morning and my > router connection is no longer working. My computer is reading my network > but will not connect. It shows not connected. I made no changes and have > spent > hours on product support. My router is on and all lights go. > > I have been working on this for 2 months and no one in support seems to > know. When I run the Linksys system check, it tells me my Laptop "does not > meet the requirements". I have had it working before and even returned my > Linksys router for a new one to see if that was the problem. > > Does anyone know about Dell computers? I'm thinking maybe the internal > wireless was reconfigured somehow. I'm frustrated and am only a little > computer literate > > Help > pcashi |
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#3 |
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Thank you for your response. I will try all of these things and get back to
you to see if it is working. If I would have explained everything I had tried, it would have taken days. I contacted all providers AOL, SPRINT PCS, DELL, and Linksys to try and correct the initail problem and I think one of these contacts messed something up. Again, Thank you - pcashi "WSnipes" wrote: > You didn't specify all the steps you've taken so far, but here are a few > things that i would do: > > change the channel, try 1,6, or 11(i'm guessing you're on the router's > default of 6 now), maybe a neighbor set up a network, or got a new cordless > phone... > > change clients, if you are using the default Dell client, which should be > Intel PROset, maybe try disabling it and using Windows Zero Configuration > > disable WEP/WPA, disable encryption on both your router and laptop and see > if you can connect in "clear" mode > > Check DHCP/Static addressing, did you leave the DHCP server enabled on the > linksys router, maybe your computer suddenly doesn't like dynamic, try a > static address and stopping DHCP server on the router > > Firewall?, if you have windows firewall enabled for the wireless connection, > try disabling it, same for third-party software > > preferred networks/AP/Ad-hoc, make sure that your connection is set up to > accept AP networks, not just ad-hoc, make sure that your network is on the > "preferred list"... > > try using the MS network troubleshooting tool: Start>Help and Support>Pick a > Task>Use tools to view your computer information...>Network Diagnostics > > If your computer "sees" the network, but doesn't want to connect to it, then > it is most likely that your computer just felt like resetting something in > the middle of the night, or maybe a virus or spyware got you too. I have came > across this problem a time or two on my network, but enough playing around > and i usually have it fixed in less than 10 minutes. Also, it is most likely > a software problem, since you can see the network, it means that your adapter > is "working", but windows isn't cooperating. > > If you can connect to your router with a wired connection, try downloading > Net Stumbler http://www.netstumbler.com , this is a handy tool when it comes > to troubleshooting wireless. It doesn't find the problem for you, but it > gives you some details about your networks configuration that may help you > find the problem. Can anybody else think of anything i may have missed? > > Wes > > > "pcashi" wrote: > > > I have a Dell computer with an internal wireless adapter. I have a Linksys > > WRT54G v.5 router set up and running great. I woke up one morning and my > > router connection is no longer working. My computer is reading my network > > but will not connect. It shows not connected. I made no changes and have > > spent > > hours on product support. My router is on and all lights go. > > > > I have been working on this for 2 months and no one in support seems to > > know. When I run the Linksys system check, it tells me my Laptop "does not > > meet the requirements". I have had it working before and even returned my > > Linksys router for a new one to see if that was the problem. > > > > Does anyone know about Dell computers? I'm thinking maybe the internal > > wireless was reconfigured somehow. I'm frustrated and am only a little > > computer literate > > > > Help > > pcashi |
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