I had to call Thomson Prometric for Microsoft's 2nd Shot

The first time I signed up for a Microsoft certification exam I was
unsure about theThomson Prometric website. I practiced with the site
registration several times. I thought I had the 2nd Shot promotion
code entered, but somehow my code didn't stick. (The web page design
doesn't confirm if the code is valid).

So I took the exam without 2nd Shot registration and failed.

I registered a second time and finally got the promotion code entered
correctly. I failed again, but this time I had 2nd shot protection
behind me.

Unfortunately, I couldn't get the Thomson Prometric web site to award
me the second shot that I qualified for. The contact page lists
separate phone numbers for each vendor, so I called the Microsoft
number.

The telephone sales rep could see my account. She saw the valid
promotion code from my second attempt. She didn't say why I didn't get
the credit on-line, but she scheduled me manually with the 2nd Shot.

I don't see why it's so complex.

Tom Penharston

<< While I was at work, Tom Penharston spurted out:
<<------------------------------------------>>
>
> I don't see why it's so complex.
>
Possibly for the same reason companies like Symantec give a $20 mail-in rebate
on a $40 product, instead of just lowering the price of the product to $20.
They're banking on the fact that they know only a minute percent of the people
will actually take the time to redeem it. Or in your case, investigate why you
didn't get it.

my .02 anyways.



--
BD
MCNGP #00110011
-- MCNGP.com - The Proof is in the Pudding

Thanks, BD!!!

May 22, 2006

If you look in the fine print... you must call the phone number directly to
take advantage of your 2nd shot exam.... you can't schedule it online.

--
Joseph Bittman
Microsoft Certified Solution Developer
Microsoft Most Valuable Professional -- DPM

Web Site/Blog: http://CactiDevelopers.ResDev.Net/

"Tom Penharston" <> wrote in message
news: oups.com...
> The first time I signed up for a Microsoft certification exam I was
> unsure about theThomson Prometric website. I practiced with the site
> registration several times. I thought I had the 2nd Shot promotion
> code entered, but somehow my code didn't stick. (The web page design
> doesn't confirm if the code is valid).
>
> So I took the exam without 2nd Shot registration and failed.
>
> I registered a second time and finally got the promotion code entered
> correctly. I failed again, but this time I had 2nd shot protection
> behind me.
>
> Unfortunately, I couldn't get the Thomson Prometric web site to award
> me the second shot that I qualified for. The contact page lists
> separate phone numbers for each vendor, so I called the Microsoft
> number.
>
> The telephone sales rep could see my account. She saw the valid
> promotion code from my second attempt. She didn't say why I didn't get
> the credit on-line, but she scheduled me manually with the 2nd Shot.
>
> I don't see why it's so complex.
>

"Joseph Bittman MVP MCSD" <> wrote in message
news:...
> May 22, 2006
>
> If you look in the fine print... you must call the phone number directly
> to take advantage of your 2nd shot exam.... you can't schedule it online.

Fine print? FINE PRINT?

That's SO 20th century!

They shouldn't be allowed to discrimate against those of us with visual
handicaps!

Or people like bread-teaser who can't read to begin with!

IT'S A CONSPIRACY I TELLS YA!

<BD> wrote in message news:...
> << While I was at work, Tom Penharston spurted out:
> <<------------------------------------------>>
>>
>> I don't see why it's so complex.
>>
> Possibly for the same reason companies like Symantec give a $20 mail-in
> rebate
> on a $40 product, instead of just lowering the price of the product to
> $20.
> They're banking on the fact that they know only a minute percent of the
> people
> will actually take the time to redeem it. Or in your case, investigate why
> you
> didn't get it.

In one of my marketing classes, it was said that about 5 - 7% of mail ins
are actually mailed in. I found that pretty interesting.

--
Mitch "yer such a Jameshole" S.
MCNGP XLVIII (Now do the other certs REALLY matter?)
Stupidity on your part does not constitute an emergency on my part.

"Frisbee®" <> wrote in message
news:...

> Or people like bread-teaser who can't read to begin with!

I know of this place you can write for help with illiteracy. I bet that
would help.

> IT'S A CONSPIRACY I TELLS YA!

I prefer to call it economic darwinism.

--
Mitch "yer such a Jameshole" S.
MCNGP XLVIII (Now do the other certs REALLY matter?)
Stupidity on your part does not constitute an emergency on my part.

>> If you look in the fine print... you must call the phone number directly
>> to take advantage of your 2nd shot exam.... you can't schedule it online.
>
>Fine print? FINE PRINT?
>
>That's SO 20th century!
>
>They shouldn't be allowed to discrimate against those of us with visual
>handicaps!
>
>Or people like bread-teaser who can't read to begin with!
>
>IT'S A CONSPIRACY I TELLS YA!

lol!

Kline Sphere (Chalk) MCNGP #3

<< While I was at work, MitchS spurted out:
<<------------------------------------------>>
>
> In one of my marketing classes, it was said that about 5 - 7% of mail
> ins are actually mailed in. I found that pretty interesting.
>
I do believe you're right...I vaguely remember my Economics Professor commenting
on that.
--
BD
MCNGP #00110011
-- MCNGP.com - The Proof is in the Pudding

All gawked in amazement when: BD assaulted us with:
> << While I was at work, MitchS spurted out:
> <<------------------------------------------>>
>>
>> In one of my marketing classes, it was said that about 5 - 7% of mail
>> ins are actually mailed in. I found that pretty interesting.
>>
> I do believe you're right...I vaguely remember my Economics Professor
> commenting on that.

I don't recall any such thing being discussed in my Econ class. It could be
that I was taking a much needed nap when the discussion took place.

--
LRM
MCNGP 7^2
www.mcngp.com home of the bogosity singularity.