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Microsoft Certification - What can I do to better my IT career |
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#1 |
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I'm a newbie still to IT. I have Associate Degree in
Computer Systems and Network Technology. I am having extreme difficulty finding a job (career) due to most all companies requiring experience. I have worked as a computer operator using the MVS operating system that utilizes MVS and Jes2 commands. I am currently on a 2 week temp assignment on a helpdesk. I have a customer service background and am really enjoying being on a helpdesk. I feel that a helpdesk position is what I'd like to do, considering my background with dealing with customers as well as my ability to take ownership of problems. I am a hard dedicated worker who is capable of seeing the big picture and am very eager to soak up any training that I can. Does anyone whos been in the field awhile have any advice on what I can do to make myself more marketable for the It pro field preferably Helpdesk Tech. Thanks for advice you may have Tom Parkin |
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#2 |
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Posts: n/a
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You might consider learning to speak Russian or Indian ...
"Tom Parkin" <> wrote in message news:176cb01c418d3$5e9f70d0$... > I'm a newbie still to IT. I have Associate Degree in > Computer Systems and Network Technology. I am having > extreme difficulty finding a job (career) due to most all > companies requiring experience. I have worked as a > computer operator using the MVS operating system that > utilizes MVS and Jes2 commands. I am currently on a 2 week > temp assignment on a helpdesk. I have a customer service > background and am really enjoying being on a helpdesk. I > feel that a helpdesk position is what I'd like to do, > considering my background with dealing with customers as > well as my ability to take ownership of problems. I am a > hard dedicated worker who is capable of seeing the big > picture and am very eager to soak up any training that I > can. Does anyone whos been in the field awhile have any > advice on what I can do to make myself more marketable for > the It pro field preferably Helpdesk Tech. Thanks for > advice you may have > > |
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