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DVD Video - Just Say NO To Columbia House Canada!

 
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Old 03-25-2005, 10:04 PM   #1
Default Just Say NO To Columbia House Canada!


Just a warning to other Canadians out there NOT TO JOIN COLUMBIA HOUSE
CANADA! Don't fall for their lucrative adverstisements and empty
promises... I was a member for less than a year. (and yes I fullfilled
my membership agreement thank-you very much!) I just dumped them today
(March 25st) after getting a bullshit story of why they wouldn't give
me the advertised sale price of $9.98 on a DVD that I ordered from
their website. Instead, they billed me the full amount of $19.95 plus
GST/PST and $3.69 for shipping for a grand total of $27.18 on a movie
that Wal*Mart will probably sell for $7! This isn't the first time this
has happened either. Every time I called to get a problem fixed, I
would get the run around and they gave me story after story, with each
person contradicting what the other one said. They are a shady company
at best, and I think it wise to avoid mail order companies in general.
Never again. Consider yourselves warned. DON'T DO IT. I also have a
good notion to get a letter typed up from my lawyer if they keep
insisting on sending me stuff... **** you CHC.



Bruce_Allen@sympatico.ca
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Old 03-25-2005, 10:13 PM   #2
fault_of_bush2@yahoo.com
 
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Default Re: Just Say NO To Columbia House Canada!
CHC (Columbia House Canada) is bad news. You are right Bruce, they ARE
a shady company to say the least. I used to be a member of both their
music and DVD club. It's not worth it. The selection was terrible,
their return policy was a joke, and the customer service department was
run by a bunch of clueless idiots. There are movies that CHC was
selling for $20 that I later seen out at Wal-Mart in the $6.88 bin!
Given the amount of complaints this company has with the BBB, I'm
surprised they're even still in business.

Dave.



fault_of_bush2@yahoo.com
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Old 03-26-2005, 04:57 AM   #3
pertnoy
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!
LOL
<> wrote in message
news: oups.com...
> CHC (Columbia House Canada) is bad news. You are right Bruce, they ARE
> a shady company to say the least. I used to be a member of both their
> music and DVD club. It's not worth it. The selection was terrible,
> their return policy was a joke, and the customer service department was
> run by a bunch of clueless idiots. There are movies that CHC was
> selling for $20 that I later seen out at Wal-Mart in the $6.88 bin!
> Given the amount of complaints this company has with the BBB, I'm
> surprised they're even still in business.
>
> Dave.
>





pertnoy
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Old 03-26-2005, 04:59 AM   #4
Rob
 
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Default Re: Just Say NO To Columbia House Canada!
> Given the amount of complaints this company has with the BBB, I'm
> surprised they're even still in business.
>
>


How many would that be, exactly?




Rob
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Old 03-26-2005, 05:09 AM   #5
fault_of_bush2@yahoo.com
 
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Default Re: Just Say NO To Columbia House Canada!

Rob wrote:
> > Given the amount of complaints this company has with the BBB, I'm
> > surprised they're even still in business.
> >
> >

>
> How many would that be, exactly?



According to the woman I spoke with yesterday at the BBB here in
Toronto, there's been over 1200 complaints lodged about CHC since 2002.
I just added another one.

Dave.



fault_of_bush2@yahoo.com
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Old 03-26-2005, 08:43 AM   #6
G. M. Watson
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!


----------
In article < .com>,
wrote:


> CHC (Columbia House Canada) is bad news. You are right Bruce, they ARE
> a shady company to say the least. I used to be a member of both their
> music and DVD club. It's not worth it. The selection was terrible,
> their return policy was a joke, and the customer service department was
> run by a bunch of clueless idiots. There are movies that CHC was
> selling for $20 that I later seen out at Wal-Mart in the $6.88 bin!
> Given the amount of complaints this company has with the BBB, I'm
> surprised they're even still in business.
>

Well, I'm surprised at that, too, but mostly because I can't believe anyone
still joins record (and/or DVD) clubs in this day and age. Haven't you guys
heard of the Internet?


G. M. Watson
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Old 03-26-2005, 12:11 PM   #7
P Pron
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!
G. M. Watson wrote:
> ----------
> In article < .com>,
> wrote:
>
>
>> CHC (Columbia House Canada) is bad news. You are right Bruce, they
>> ARE a shady company to say the least. I used to be a member of both
>> their music and DVD club. It's not worth it. The selection was
>> terrible, their return policy was a joke, and the customer service
>> department was run by a bunch of clueless idiots. There are movies
>> that CHC was selling for $20 that I later seen out at Wal-Mart in
>> the $6.88 bin! Given the amount of complaints this company has with
>> the BBB, I'm surprised they're even still in business.
>>

> Well, I'm surprised at that, too, but mostly because I can't believe
> anyone still joins record (and/or DVD) clubs in this day and age.
> Haven't you guys heard of the Internet?


I'm on the wrong side of the Atlantic to join Columbia House Canada or USA,
but isn't part of their come-on the fact that they have *exclusive* rights
to some titles that aren't therefore available elsewhere? If that's the
case, neither online nor brick & mortar stores are of much help, are they?

paul




P Pron
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Old 03-26-2005, 03:08 PM   #8
Rob
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!
<> wrote in message
news: oups.com...
>
> Rob wrote:
> > > Given the amount of complaints this company has with the BBB, I'm
> > > surprised they're even still in business.
> > >
> > >

> >
> > How many would that be, exactly?

>
>
> According to the woman I spoke with yesterday at the BBB here in
> Toronto, there's been over 1200 complaints lodged about CHC since 2002.
> I just added another one.
>
>


Ouch! It is a wonder they are still allowed to continue. Too bad the BBB
doesn't have any enforcement power.

Thanks for the info ...




Rob
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Old 03-26-2005, 04:04 PM   #9
Joe S
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!
G. M. Watson wrote:
>
> ----------
> In article < .com>,
> wrote:
>
>
>
>>CHC (Columbia House Canada) is bad news. You are right Bruce, they ARE
>>a shady company to say the least. I used to be a member of both their
>>music and DVD club. It's not worth it. The selection was terrible,
>>their return policy was a joke, and the customer service department was
>>run by a bunch of clueless idiots. There are movies that CHC was
>>selling for $20 that I later seen out at Wal-Mart in the $6.88 bin!
>>Given the amount of complaints this company has with the BBB, I'm
>>surprised they're even still in business.
>>

>
> Well, I'm surprised at that, too, but mostly because I can't believe anyone
> still joins record (and/or DVD) clubs in this day and age. Haven't you guys
> heard of the Internet?



There is no better pricing available on the Internet than Columbia House
IF you like to buy several at a time. No, it's not good for
onesy-twosies, but if you get 8 to 20 or more at a time, and can wait a
few weeks for the best offers to come up, it's the best available.

However, they do not carry everything, noticably missing is Disney
animation.

You can google this group for details.

--
Joe


Joe S
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Old 03-26-2005, 09:09 PM   #10
Maureen Goldman
 
Posts: n/a
Default Re: Just Say NO To Columbia House Canada!
>Joe S <> wrote:

>There is no better pricing available on the Internet than Columbia House
>IF you like to buy several at a time. No, it's not good for
>onesy-twosies, but if you get 8 to 20 or more at a time, and can wait a
>few weeks for the best offers to come up, it's the best available.
>
>However, they do not carry everything, noticably missing is Disney
>animation.


They also don't carry many Disney live action titles like Pirates of
the Caribbean. I've had a number of CH DVD Club memberships over the
past few years, no problems that weren't rectified with an email. I
believe my last membership came out to approx. CAD$9 per title.




Maureen Goldman
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