Sony sucks my butt

For some bizarre reason, my sister bought me a Sony gift certificate
for a free dvd for xmas (i suppose an amazon gift cert would be too
sensible). Ok, so i can't just go to a store and redeem it for a
Sony/Columbia dvd (that too would be too sensible). Instead, i have
to go onto their website and look at a limited selection of dvds that i
can get. Bleh. Ok, so i finally settle on TO SIR WITH LOVE. So 4-6
weeks delivery time! ugh. Now, today i get it. AND? it's a
rattler!!!! i can hear that the dvd is loose inside. WTF?! I don't
even know who to call or where to send it to get a replacement! i are
****ed. goddamb Sony (it's not the frist time i've said that, either).
-goro-

Ed Kim

"Ed Kim" <> wrote in message
news: ups.com...
> For some bizarre reason, my sister bought me a Sony gift certificate
> for a free dvd for xmas (i suppose an amazon gift cert would be too
> sensible). Ok, so i can't just go to a store and redeem it for a
> Sony/Columbia dvd (that too would be too sensible). Instead, i have
> to go onto their website and look at a limited selection of dvds that
> i
> can get. Bleh. Ok, so i finally settle on TO SIR WITH LOVE. So 4-6
> weeks delivery time!

Your sister probably got the coupon free with some other piece of Sony
merchandise that she bought for herself.

Joshua Zyber

>For some bizarre reason, my sister bought me a Sony gift certificate
>for a free dvd for xmas (i suppose an amazon gift cert would be too
>sensible).

Gift certificates are a compromise, period.

Your sister should have just given you some cold hard cash. - Reinhart

LASERandDVDfan

On 24 Jan 2005 20:20:15 -0800, "Ed Kim" <> wrote:

> Now, today i get it. AND? it's a
>rattler!!!! i can hear that the dvd is loose inside. WTF?!

Why is that a problem? DVDs are not that fragile.

-
-Jon Purkey - <)
For a quicker reply by email please use the
address found here: http://tinyurl.com/o8ka

Jon Purkey

"Jon Purkey" <> wrote in message
news:...
> On 24 Jan 2005 20:20:15 -0800, "Ed Kim" <> wrote:
>
>> Now, today i get it. AND? it's a
>>rattler!!!! i can hear that the dvd is loose inside. WTF?!
>
> Why is that a problem? DVDs are not that fragile.
>
> -
> -Jon Purkey - <)
> For a quicker reply by email please use the
> address found here: http://tinyurl.com/o8ka

Scratches from being loose on transport.

kaydigi

On Tue, 25 Jan 2005 19:38:28 GMT, kaydigi wrote:

> "Jon Purkey" <> wrote in message
> news:...
>> On 24 Jan 2005 20:20:15 -0800, "Ed Kim" <> wrote:
>>
>>> Now, today i get it. AND? it's a
>>>rattler!!!! i can hear that the dvd is loose inside. WTF?!
>>
>> Why is that a problem? DVDs are not that fragile.
>>
>> -
>> -Jon Purkey - <)
>> For a quicker reply by email please use the
>> address found here: http://tinyurl.com/o8ka
>
> Scratches from being loose on transport.

Yes, I got a DVD through Barnes & Noble online and it too was a rattler.
When I opened it and looked at the DVD it was indeed scratched all over.
The clip that held the DVD in place in the case was broken. Needless to
say, I returned it for an exchange.

Patty

Patty

Take it to WalMart, tell them you got it as a gift, the disc was loose
and you'd like to exchange it for the same title. They shouldn't give
you any trouble AND if you're really nice and they don't stock "To Sir,
With Love" they may even let you swap it for something else.

- Jordan

Jordan

> Yes, I got a DVD through Barnes & Noble online and it too was a rattler.
> When I opened it and looked at the DVD it was indeed scratched all over.
> The clip that held the DVD in place in the case was broken. Needless to
> say, I returned it for an exchange.
>
> Patty

That is the biggest gripe I have had with DVD, the spindle breaks a lot and
it scratches the DVD. OH! And just try to get the seller or the manufacturer
to replace it!! It is almost impossible. Mail order places really suck at
this. I ordered one about 3 weeks ago from Amazon.com and it was all
scratched up. I tried contacting them by email and it took over a week to
get an answer. When they did answer, they told me that, if the wrapper was
unopened, they would replace it, but if it was opened, there was a no
return, no refund policy. I have learned to shake the box to see if it
rattles and, if it does, I will go ahead and return it. However, I had a DVD
that was loose and scratched and it didn't "rattle". Luckily, I bought it
from WalMart and they exchanged it for the same title.

Someone needs to come up with a better design for a case to hold a DVD.
Someone in this thread says that "DVDs are not that fragile." BULL ****!!
They scratch very easily and I've even gotten a DVD that was cracked all the
way from the spindle hole to the edge one time in shipment!! Interestingly,
I used to buy VHS tapes all the time through the mail (probably over a
thousand) and NEVER had one damaged in the mail.

MarMac

MarMac1

On Thu, 27 Jan 2005 16:51:03 -0600, MarMac1 wrote:
>
> That is the biggest gripe I have had with DVD, the spindle breaks a lot and
> it scratches the DVD. OH! And just try to get the seller or the manufacturer
> to replace it!! It is almost impossible. Mail order places really suck at
> this. I ordered one about 3 weeks ago from Amazon.com and it was all
> scratched up. I tried contacting them by email and it took over a week to
> get an answer. When they did answer, they told me that, if the wrapper was
> unopened, they would replace it, but if it was opened, there was a no
> return, no refund policy. I have learned to shake the box to see if it
> rattles and, if it does, I will go ahead and return it. However, I had a DVD
> that was loose and scratched and it didn't "rattle". Luckily, I bought it
> from WalMart and they exchanged it for the same title.
>
> Someone needs to come up with a better design for a case to hold a DVD.
> Someone in this thread says that "DVDs are not that fragile." BULL ****!!
> They scratch very easily and I've even gotten a DVD that was cracked all the
> way from the spindle hole to the edge one time in shipment!! Interestingly,
> I used to buy VHS tapes all the time through the mail (probably over a
> thousand) and NEVER had one damaged in the mail.
>
> MarMac

Barnes&Noble.com immediately sent me a new DVD before I even returned the
scratched one, which I had opened to see if it was ok. I called their 800#
listed on my receipt and the representative I spoke with was very helpful.
She also mailed me a postage paid label to return the damaged DVD. Can't
have asked for better service. I'll order from them again that's for sure.

Patty

Patty

In article <9rydnXrePe_E7WTcRVn->,
"MarMac1" <> wrote:

> That is the biggest gripe I have had with DVD, the spindle breaks a lot and
> it scratches the DVD. OH! And just try to get the seller or the manufacturer
> to replace it!! It is almost impossible. Mail order places really suck at
> this. I ordered one about 3 weeks ago from Amazon.com and it was all
> scratched up. I tried contacting them by email and it took over a week to
> get an answer. When they did answer, they told me that, if the wrapper was
> unopened, they would replace it, but if it was opened, there was a no
> return, no refund policy. I have learned to shake the box to see if it
> rattles and, if it does, I will go ahead and return it.

Did you even bother to test the disc out before you returned it ya
knucklehead? If it plays error-free, it shouldn't even be an issue. Who
cares if you can see a few nicks on the disc. This isn't a beauty
pageant.
--
"Our enemies are innovative and resourceful, and so are we.
They never stop thinking about new ways to harm our country and our people,
and neither do we." - George Dumbya Bush

Black Locust