beward Ebay fraud

Beware of this user,Vanessa Smith (630) 338-6458, who is no longer
registered with Ebay. She accepted payment from hundreds of people for DVDs,
claimed computer problems, and didn't send refund or merchandise.


----- Original Message -----
From: <>
Sent: Monday, July 12, 2004 1:32 AM
Subject: Onecentmusicandmovies response to your inquiries...


> Hello,
> I have several apologys in order. First off, if you have received your
item already, or have received a requested refund, please disregard this and
delete this email. I am sorry to have sent it to you.
> To everyone who has purchased an item from us, and has not received that
item, or a response to your emails, this message is addressed to you.
> am extremely sorry, overwhelmingly sorry for the terrible service you
have received from us. We have been selling on ebay for over 2 years and
have never, ever had such a catastrophic incident befall us. While we
usually only deal with auctions, we began loading up on new items,
particularly recent released cd's/dvd's to sell on ebay at the lowest
price possible. We were shocked at first by the mass of response we received
from buyers, and quickly learned that the processing, packaging, and
shipping load we were carrying was a bit much. We fell about 2 days behind
in what we strived for with our expected shipping time and with our email
responses (we were receiving 200+ email inquiries a day). Nonetheless, we
were optomistic about it all.
> Our computer systems began acting up around the 23rd or 24th of June. We
were finding it hard to load files, seemed to lose emails and info on our
saved data. About a week later our systems completely crashed. Soon to
follow was a holiday weekend and we did not receive any assistance for our
situation during that period. I know many of you would think that we
could/should use a public computer, however our location is pretty remote
and isolated and computers are not on every corner, more like cornfields.
The incidences where we did utilize a public computer was not enough to
catch up from where we left off.
> On the 7th of July, we finally got back online only to find that some of
your purchase info. is/was out of order, or "lost". I have since then been
chained to my computer trying to refund those who have requested it, trying
to contact those who have been sending emails numerous times. I realized
today that it will take me weeks to get back to everyone in a timely manner
(about 920 people), so I have opted to send an mass email out. As generic
and plastic as this is, I just want you all to know that there is someone at
the other end who is determined to either get you your item ASAP, or get
your money back to you. I have never intended, nor will I, keep both.
> What I am going for now is to start again and respond to all and I strive
to do that within the next 3 days. I ask that you please email me, Vanessa,
and tell me whether or not you want a refund, or your item. Please email me
your name, address, the title of your purchase(s), and the date that you
paid for it if you would would like to receive it (or know when it was
shipped). This alone will help me so much in getting your money back to you,
your item to you, or informing you of when it went out (there are several
currently en route).
> We are still going to sell on ebay no matter what. I love ebay and even
despite this situation, we will continue. I know a lot of you have left
negative feedback, and I don't blame you for doing this - this is your
money. I would have done the same thing in your shoes. We have taken a
beating with our feedback, though. We went from 4 negative feedbacks in 2+
years to 36 in the course of 3 days. It has been a nightmare, but I will fix
this situation and continue selling...
> Again, I am sorry for the awful service you have all received and I
promise (print this out if you must) that you will either receive your
item(s), or receive your money back. If you've actually read all of this, I
appreciate it, and more so, any ounce of understanding and patience you
have, or have shown with us.
> Thank you all - I will be hearing from you soon!
> Vanessa Smith
> (630) 338-6458 - recently updated--call me with any questions/concerns/to
cuss me out, whatever!

alc

On Sun, 15 Aug 2004 21:10:03 -0500, "alc" <> wrote:

>Beware of this user,Vanessa Smith (630) 338-6458, who is no longer
>registered with Ebay. She accepted payment from hundreds of people for DVDs,
>claimed computer problems, and didn't send refund or merchandise.
>

There is a better solution. DO NOT USE EBAY !!!!
Ebay has turned into a place for crooks to do business, and much of
the stuff is stolen merchandise.

I stopped using Ebay 2 years ago, and will never use them again.

tv_sucks@nomail.com

"alc" <> wrote in message
news:...
> Beware of this user,Vanessa Smith (630) 338-6458, who is no longer
> registered with Ebay. She accepted payment from hundreds of people for
DVDs,
> claimed computer problems, and didn't send refund or merchandise.
>
>

Duh, if you haven't figured it out yet, the typical ebay seller is a CROOK.
ebay is nothing more than a safe haven for deadbeat crooks and scam artists
that don't have the where-with-all to make a living by any other means than
ripping people off over the internet. ebay and paypal provide this safe
haven knowingly and don't do a SINGLE thing about it. What amazes me is
that people continue to use the site, keeping them in operation; and that no
class action type of lawsuits have been filed to shut the site down.

srt

SRT

"SRT" <> wrote in message
news:bcJVc.31052$ link.net...
> "alc" <> wrote in message
> news:...
> > Beware of this user,Vanessa Smith (630) 338-6458, who is no longer
> > registered with Ebay. She accepted payment from hundreds of people for
> DVDs,
> > claimed computer problems, and didn't send refund or merchandise.
> >
> >
>
> Duh, if you haven't figured it out yet, the typical ebay seller is a
CROOK.
> ebay is nothing more than a safe haven for deadbeat crooks and scam
artists
> that don't have the where-with-all to make a living by any other means
than
> ripping people off over the internet. ebay and paypal provide this safe
> haven knowingly and don't do a SINGLE thing about it. What amazes me is
> that people continue to use the site, keeping them in operation; and that
no
> class action type of lawsuits have been filed to shut the site down.
>

your ebay experience differs from mine. I have sold about 50 items, all with
great feedback, and I've bought about 50 items, with no problems at all.
Ebay is a great resource.

JWB

and when I read the money-back"buyer guarantee" that ebay posted said
protects buyers, it said that the money-back buyer guarantee is that
there is not any money-back guarantee for buyers.

dvdguy2@webtv.net

and when I read the money-back"buyer guarantee" that ebay posted said
protects buyers, it said that the money-back buyer guarantee is that
there is not any money-back guarantee for buyers.

dvdguy2@webtv.net

"SRT" <> wrote in message
news:bcJVc.31052$ link.net...
> "alc" <> wrote in message
> news:...
> > Beware of this user,Vanessa Smith (630) 338-6458, who is no longer
> > registered with Ebay. She accepted payment from hundreds of people for
> DVDs,
> > claimed computer problems, and didn't send refund or merchandise.
> >
> >
>
> Duh, if you haven't figured it out yet, the typical ebay seller is a
CROOK.
> ebay is nothing more than a safe haven for deadbeat crooks and scam
artists
> that don't have the where-with-all to make a living by any other means
than
> ripping people off over the internet. ebay and paypal provide this safe
> haven knowingly and don't do a SINGLE thing about it. What amazes me is
> that people continue to use the site, keeping them in operation; and that
no
> class action type of lawsuits have been filed to shut the site down.
>

While I don't use Ebay much, I've only had one bad experience. I sent
payment for a printer, and it never arrived. Then all E-mails were ignored.
Not too bad, IMO.

Kent
--
You need only two tools: WD-40 and duct tape.
If it doesn't move and it should, use WD-40.
If it moves and shouldn't, use the duct tape.

Kent Wills

wrote:
> There is a better solution. DO NOT USE EBAY !!!!
> Ebay has turned into a place for crooks to do business, and much of
> the stuff is stolen merchandise.
>
> I stopped using Ebay 2 years ago, and will never use them again.

Outside of one seller (keepitdark aka Earl Brackett) who lied to me about
replacing a defective DVD set I bought from him, I've had no problems
at all with eBay. Its just a matter of being careful with who you are
dealing
with and knowing what you are looking for.

--
Brian The Demolition Man Little

Brian The Demolition Man Little

I won't roundly condemn eBay either, but in reference to the OP, with so
many online companies like Amazon and Deep Discount DVD offering free
shipping on CD's and DVD's these days, I quit wasting a lot of time wading
through the eBay listings for those items (it's not uncommon to be charged
$5 shipping by an eBay seller for a CD/DVD they send you by Media Mail for
about $1.75).

Dennis M

"Dennis M" <> wrote in message
news:dennmac-...
> I won't roundly condemn eBay either, but in reference to the OP, with so
> many online companies like Amazon and Deep Discount DVD offering free
> shipping on CD's and DVD's these days, I quit wasting a lot of time wading
> through the eBay listings for those items (it's not uncommon to be charged
> $5 shipping by an eBay seller for a CD/DVD they send you by Media Mail for
> about $1.75).

Not only CD's but a lot of other items are not much different in price than
what they sell for on eBay. I'd rather spend a couple of bucks more at a
place like Amazon for a new item than get a refurb from an unknown party for
a couple of dollars less. As far as shipping charges a lot sellers can make
up for a low priced sale by charging exorbitant shipping charges. I recently
seen an item whose shipping charges were $25 for an item that at the most
cost $5 to ship. Needless to say I passed on it. I buy a lot on Ebay & have
gotten some great deals, but its strictly buyer beware
--
Roughrider50

Roughrider50